Very comfortable, all the staff are friendly.

The place is comfortable, and according to request.

For the price of 250+ per night, this hotel is very good, the staff is friendly, the location is in the middle of the city and the rooms are definitely comfortable, spacious, and clean, the facilities in the room are also quite complete, next time I go to Riau again, I will definitely come here again because it is not too far from the airport.

Friendly and fast service, only thing missing is there is no hair dryer.

Clean and comfortable, close to the city center.

nice, delicious, clean

The ideals are still as good as ever. The rooms are clean and the facilities are well-maintained. This time, I didn't have breakfast at the hotel because I had an earlier appointment. Overall, it was good.

Very quick response. I complained because my room's sink was broken and there was smelly water underneath, and the response was very quick. So I changed rooms.

The hotel staff are friendly and nice.

Very nice, very friendly. Very nice.

The hotel staff was very friendly, and the service was good. The hotel was comfortable. Overall, I was satisfied. I will definitely return.

Strategic location from the center of the crowd and lots of culinary in the surrounding area.

The experience was amazing, it was the best.

The hotel staff is very friendly and helpful.

Good. Rooms are ok, breakfast is ok, close to the city center.

The hotel staff is friendly and the hotel is very clean.

Clean condition and enough room for family and business trip.

The room is not clean because there are insects.

There were no tissues or trash cans in the room. They were only provided in the bathroom, and the TV wouldn't turn on, but the place was comfortable and safe.

The hotel staff is very friendly and the service is good.