The reception staff was friendly, and the restaurant and other staff were all friendly. The room floor was sandy, and we had so many pets in the room that we stayed. We got two pillows, but when we asked for an extra one for our child, no staff came. We waited from 7 PM to 11 PM (two calls, one to room service and the other to reception because the extra pillow didn't arrive). Additional pillows cost 25,000 Rupiah. The food was decent. The room was spacious.

I've checked in here 3 times, never get bored.

The rooms are old and many of the room facilities are worn out and have not been replaced.

Great location, perfect for those wanting to explore Ancol. Unfortunately, the rooms are poorly maintained. They're quite spacious and would be comfortable with a facelift. The lighting is a bit dim. The resort environment is comfortable and suitable for exercise, such as jogging.

Suitable for family vacation, friendly staff, clean, cold AC, delicious food.

Nice, friendly and pleasant stay.

The staff is very friendly and helpful. The rooms are shady and very comfortable for resting. Bicycles are available for exploring the hotel area. The restaurant offers a variety of food, and the recommended drinks are the iced coconut americano and the delicious fried banana with cheese. Perfect for a family vacation away from the crowds.

Like a second home, very comfortable especially with family, very kid friendly.

First time stay at Putri Duyung, and love to stay here. But need to renovate (upgrade) the furniture with the new one.

It's uncomfortable because I can't sleep, and there are so many mosquitoes. I have an electric mosquito repellent, but when I turn it on, it smells burnt, making me afraid to fall asleep.

The place is comfortable, kids friendly, the breakfast is also delicious.

The food is delicious, the hotel environment is comfortable, the rooms are old in design but comfortable.

The hotel service and other staff are all friendly and kind, always smiling.

Putri Duyung Cottage in Ancol offers a Bali-like experience, with a comfortable atmosphere, a restaurant, and a swimming pool. Its proximity to the ocean makes it even more relaxing, allowing you to enjoy beautiful sunrises and sunsets. Come and stay at Putri Duyung Ancol.

The door is hard to open, the AC can't be adjusted easily, the hot water is hard to adjust to warm, the room lights are not aesthetic.

The room is nice, strategic location, but this is the first time I've found a hotel where you have to pay for additional water and towels, hmm...

Absolutely amazing, everything. The breakfast menu is full and delicious. The best part is the many beautiful, well-maintained cats (Love). Thank you to all the friendly staff.

A very pleasant stay, the family was very happy! ❤️

In the bathroom, the water flow wasn't smooth enough, causing water to flood the bathroom floor. Likewise, the bathroom sink was clogged, causing water to fill the sink quite a bit.

The hotel is comfortable, all the staff are friendly, the food at Nyiur is delicious and the view is also beautiful.