The staff is very friendly and very helpful.

all good enough for work service.

Overall, it's really lacking. I wouldn't recommend it if I were to visit Gorontalo again.

Good, just a little suggestion to improve cleanliness, especially the bathroom area is a bit smelly and please throw away the soap residue from before.

The staff was very polite and the breakfast was good . But the room were very dirty and not well maintained. Rubish , spider nuts, dirty windows, and very dirty bathroom.

The hotel staff is very helpful, clean, comfortable, only the AC is not cold enough but it's okay. Strategic location too

Wow Great service and good facilities.

He's stayed here several times because it's close to his business destination. He was very happy to get the discounted price, and the hotel is also strategically located. Thank you.

The hotel is clean, right next to the youth field. It's just a shame it's so quiet, and the yellow lighting makes it feel dim. Friends tell me this hotel is usually only for transit travelers traveling to other islands. For the price, don't expect much. I think the rooms and surroundings are clean, and the water and air conditioning are good enough. Hopefully, they can improve the rooms by providing blankets and better lighting to make them look less gloomy.

business trip becomes enjoyable, thank you the hotel is comfortable and clean, close to my business destination strategic location

Very friendly and the hotel is clean.

Strategic location. Clean and spacious rooms for affordable prices.

Friendly Hotel Staff and Strategic Location There is a dining area in front of the hotel

Breakfast was late and ran out quickly 🤦 ‍ ♂.

quite suitable for the price

New deluxe is good. For deluxe it's not bad.

It's just so-so, the facilities are lacking, the bathroom water doesn't run smoothly.

Hotel New Melati cukup strategis lokasinya karena di pusat kota, dekat lapangan utama kota, dekat dengan beberapa tempat makan. Kita bisa request untuk dibuatkan makan malam (menunya juga bisa request) dengan harga sekitar Rp. 65.000/orang. Kualitas kamar mandi kurang, tidak ada air panas, pegangan pintu sudah harus diperbaiki, kasur yang saya tempati (kamar 115) juga sudah mulai terasa pernya. Kalau malam agak ribut karena pasar malam setiap hari ada di depan hotel hingga larut malam. Anyway, ada harga, ada barang lah.

Friendly, polite and responsive service is an important factor for hotels that want to retain and attract guests. Staff who are able to provide clear information and serve with a smile can enhance the guest's experience during their stay.

The crew and owner are very friendly and welcoming. Good hospitality, good food. The location is right in the middle of the city.