SOTIS Hotel Kupang

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Overall Ratings & Reviews SOTIS Hotel Kupang

Traveloka (2,325)
Other sources (39)
8.6
Very Good
From 2,325 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about SOTIS Hotel Kupang
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Staff Friendliness (70)
Ambiance (61)
Room Space (58)
Bedroom (56)
Hotel Area (56)
Surroundings (55)
Bathroom (51)
Variety (48)
Taste (46)
Accessibility (45)
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Traveler Reviews SOTIS Hotel Kupang

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40
Customer reviews
Susan L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Great hotel. I had an early checkout and a food box was organized for me to take with me. So considerate. Staff were super friendly and the room was well-appointed.
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Ronnie A.
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Leisure
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9.7
/10
Reviewed 2 week(s) ago
I love sea views and morning breakfast around the pool and sea breeze, awesome 👍
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Eko P.
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Business
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8.8
/10
Reviewed 2 week(s) ago
Beachfront hotel with beautiful sunset view. Room is clean, friendly staff.
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Michael D.
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9.4
/10
Reviewed 3 week(s) ago
Saturday and Sunday night thumping disco music until after midnight. It was very frustrating for such a lovely place.
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Rebekka N. S.
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Staycation
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9.4
/10
Reviewed 3 week(s) ago
Very nice room. Comfortable bed.
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Verified Traveler
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
The staff was convoluted during checkout. When we tried to enter the room, the key wouldn't work, and we had to find a member of staff to help. The wait was long. Towels weren't provided in the room, so we had to ask for them. The sink was clogged.
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J***y
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9.7
/10
Reviewed 4 week(s) ago
Very pleasant atmosphere and also beautiful beach view from the room balcony.
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A***a
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Business
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10.0
/10
Reviewed 5 week(s) ago
Beautiful location. Great pool and great sunset view. Highly recommended.
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H***n
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10.0
/10
Reviewed 6 week(s) ago
Very comfortable and happy to stay here because the room and bathroom are very clean 🤙
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H***n
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
Very happy to stay here, especially the kids are all happy because it is clean and comfortable 👌
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Indah W. S.
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Caroline C. G.
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9.1
/10
Reviewed 6 week(s) ago
The best hotel I’ve stayed in, in Kupang. There are two pools and you can walk straight onto the beach and swim in the blue ocean if you want. The room is a great size with plenty of amenities and a safe, which is great. A bar sells all sorts of drinks and the breakfast is huge and full of good choices. Only a couple of criticisms: there are pool towels, but you have to track down a staff member to find one for you. They then have to go off somewhere to get it. It takes time. And there is an outside area for drinks/food just above the pool that is closest to reception and the bar. I waited 20 minutes before I even saw a person to order from. In the end, I went inside and ordered from the bar itself. Quicker. That happened two consecutive days. So they definitely need more staff around the pool and outside eating area. Many hotels now have a water filter machine on each hotel level. Sotis should do that. It may take time, but I am sure they’d be better off doing that than giving two bottles to each room.
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Denny G. S.
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8.5
/10
Reviewed 6 week(s) ago
Great, direct access to the beach.
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 7 week(s) ago
The staff is so friendly & charismatic to all of us who stay at Sotis Kupang Hotel.
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Ice M. S.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The hotel is clean, the staff is friendly, and the atmosphere is perfect for both solo and family vacations. The food is delicious and fresh, and the ocean view is simply breathtaking. You can enjoy the ocean view from your room at sunset in the evening. ☀ I definitely recommend coming back for another vacation here.
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Verified Traveler
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8.3
/10
Reviewed 8 week(s) ago
Staying here for 7 nights for a business trip. I heard noise from the surroundings near my room; someone moved a table next to my room. I already informed this to the receptionist. One (1) night before I check out, the AC was broken. Water was coming out of the AC and the floor was wet. They don't provide a variety of food, almost the same food. The melon that was served wasn't ripe. The soto that was served wasn't hot during breakfast time.
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M***n
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8.2
/10
Reviewed 9 week(s) ago
Staff are friendly and helpful. Great location, busy hotel. Beds are a bit hard to be comfortable.
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T***e
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Leisure
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6.9
/10
Reviewed 10 week(s) ago
We stayed in room 317. From the start of our stay, the next room (318) was extremely noisy. In the middle of the night, we could hear the sound of chairs scraping so loudly that it disturbed our sleep. However, we were sure no one was staying in the next room because reports from the cleaning staff and the receptionist were different. And if there were, I think they would also need rest, because they would be moving chairs every night. The noise was not only heard in the middle of the night, but also during the day at 10:00 when I was on a zoom call, it happened again and was very disturbing. My suggestion is to try blessing the room so that long-time visitors are not disturbed.
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p***a
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Staycation
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8.2
/10
Reviewed 10 week(s) ago
While swimming, we local guests asked for towels, and the staff said they were out of stock. But when foreign guests asked for swimming towels, they gave us two at once. We were told to use the towels from our room. Were we supposed to get wet and go upstairs to get them? After that, we were only given one towel, even though there were two of us, so the three of us took turns using one towel. What should we do?
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1 people find it helpful
Werner P.
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Transit
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8.5
/10
Reviewed 10 week(s) ago
At the moment, one of the best hotels in Kupang. I tried several hotels over the years, and all the others went down to awful. The breakfast is very good and worth the money. The security safe in the room always runs out of battery, but they fix it immediately. I had a pleasant stay. There are some things under construction, like a bar and the main pool.
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