Overall Ratings & Reviews Gold3 Boutique Hotel

Dear S***o, Thank you for sharing your honest feedback with us. We sincerely apologize that your stay did not meet your expectations in terms of comfort, cleanliness, room size, and view. At Gold3, we strive to provide a memorable and enjoyable experience for all our guests, and we regret that we fell short during your visit. Your comments about cleanliness and comfort are particularly concerning to us, as these are fundamental aspects of our service. We have immediately shared your feedback with our housekeeping and maintenance teams to address these issues and ensure they do not recur. Regarding the room size and view, we understand that our compact urban rooms may not suit everyone’s preferences. For future stays, we’d be happy to assist you in selecting a more spacious room category or one with a better view to enhance your experience. We truly value your feedback as it helps us improve, and we hope you’ll give us another opportunity to serve you better. Warm regards, Gold3 Boutique Hotel

Dear D***a, Thank you for sharing your kind review. We are pleased to hear that your choice to stay with us were great especially with the cleanliness. We take guest satisfaction seriously and we are glad that your expectations were met. We appreciate your complimentary remarks about the excellent servce delivered. At WOLO, we pride ourselves on delivering service with heart, energy, and a little spark of KL’s bold spirit. Your kind words mean the world to us, and we’ll be sure to share them with the team — they’ll be absolutely delighted. Looking forward to welcoming you back for more memorable moments. #LiveBold, WOLO Kuala Lumpur

Dear m***a, Thank you for your thoughtful review. We're delighted that you found our friendly staff, prime location and the exceptional service made a difference to your stay. Whether you’re here for shopping, sightseeing, or a short work trip, we aim to offer the essentials that matter — and your feedback means a lot to us. See you again the next time you're in Kuala Lumpur! Warm regards, Gold3 Boutique Hotel

Dear Dewi K. S., Thank you so much for your continued support and for taking the time to share such a detailed and kind review! We’re delighted to know that you enjoy our convenient location, clean and comfortable rooms, and the easy access to shopping, dining, and public transport. It's always encouraging to hear that we remain your top choice whenever you're in Kuala Lumpur. We look forward to welcoming you back again soon for another hassle-free and enjoyable stay in the heart of Bukit Bintang. Warm regards, Gold3 Boutique Hotel

Dear N***a, Thank you for choosing to stay with us and for sharing your honest feedback. We’re thrilled to hear you appreciated our strategic location, but we sincerely apologize for falling short in maintaining the cleanliness of your toilet and providing insufficient amenities during your 3-day stay. This is certainly not the standard we strive to uphold. Your comments have been escalated to our housekeeping team to ensure stricter checks on restroom hygiene and replenishment schedules. For future stays, please don’t hesitate to contact our front desk anytime—we’re always happy to provide extra toiletries or address concerns immediately. We truly value your input and hope to have the opportunity to welcome you back for a seamless experience. Warm regars, Gold3 Boutique Hotel

Dear R***y, We really appreciate your positive review. It's great to know that you enjoyed the room's cleanliness, the friendly staff and our prime location during your time with us. At Gold3, we aim to provide comfort and convenience right in the heart of KL, and your feedback lets us know we're on the right track. Thanks again for staying with us — we hope to see you again soon! Warm regards, Gold3 Boutique Hotel

Dear Desa M., Thank you for your fantastic review! We’re thrilled to hear you enjoyed our affordable rates, quality standards, and unbeatable location—it’s what we strive to deliver every day! Your “top notch” compliment made our team smile. We’d be honored to welcome you back for another exceptional stay. Until then, safe travels! Warm regards, Gold3 Boutique Hotel

Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the room size, bathroom conditions, and the shower functionality. This is certainly not the standard we aim to provide, and we truly regret that your experience fell short of your expectations. Your comments are invaluable to us, and we will address these issues immediately to improve our facilities and ensure a more comfortable experience for our guests. We hope you will give us another opportunity to welcome you back and provide you with a much better stay in the future. Thank you for bringing this to our attention, and we appreciate your understanding.

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location in the heart of Bukit Bintang and found it convenient for exploring nearby malls, restaurants, and other attractions. Providing our guests with easy access to the best of Kuala Lumpur is one of our top priorities, and we are delighted that it enhanced your stay. We look forward to welcoming you back for another fantastic experience. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.

Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the broken air conditioning, water heater, and the damp, unpleasant smell in the room. This is certainly not the standard we strive to provide, and we deeply regret the inconvenience caused. Your comfort is our top priority, and we are addressing these issues immediately with our maintenance and housekeeping teams to ensure they are resolved. We truly value your feedback as it helps us improve. We hope you’ll give us another opportunity to provide you with a much better experience in the future.

Thank you for sharing your positive review. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Your kind word serves as a great motivation to us and we can't wait to welcome you back soon!

Thank you for your review! We're glad you found the room comfortable and enjoyed the convenience of our location. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Hope to welcome you again!

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location. Being situated in the heart of Bukit Bintang allows us to offer easy access to many attractions, dining, and shopping spots, and we're happy it made your stay even more convenient. We truly appreciate your feedback and look forward to welcoming you back for another fantastic experience!

Thank you for your kind words! We’re delighted to hear that our front desk staff and security team made such a positive impression on your stay. Providing excellent customer service is one of our top priorities, and we are glad that our team members made a positive impression on you. We look forward to welcoming you back again soon!

Thank you for your thoughtful review! We're glad to hear you enjoyed our prime location and found the rooms comfortable for a restful stay. Your feedback truly highlights the convenience and accessibility we strive to offer our guests. We look forward to welcoming you back to Gold3 for another pleasant stay.

Thank you for sharing your positive review. We are pleased to hear that you enjoyed our prime location in the middle of the city center. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Thank you for your feedback! We're glad to hear you enjoyed our convenient location and found our staff to be friendly. We apologize for the cleanliness and odor issues in your room, as this is not up to our usual standards. We appreciate your comments and will ensure improvements are made. We hope to provide you with a more pleasant experience on your next stay!

Thank you for sharing your feedback. We're delighted to hear that your first experience staying with us was very pleasant. We understand that rooms without windows can feel a bit disorienting, and we appreciate your feedback. Meanwhile, we do offer rooms with windows such as Standard Queen with Window, Deluxe Twin with Window and Superior Triple with Window. Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay.

Thank you for sharing your experience with us. We understand how frustrating it can be to lose a room key and the inconvenience it causes. We hope you enjoyed your stay despite this incident. Please feel free to reach out if there’s anything we can do to improve your stay in the future.

Thank you for sharing your positive review. We are thrilled to hear that you found our room is comfortable and your expectations were met. We are glad that you appreciated the convenience of our location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!