Aston Pluit Hotel & Residence

Explore Aston Pluit Hotel & Residence
8.3
Very Good
From 7,138 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.3

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Bedroom (98)
Staff Friendliness (87)
Room Space (81)
Ambiance (73)
Bathroom (70)
Accessibility (69)
Taste (62)
Family Friendly (61)
Hotel Area (61)
Distance to City Center (58)
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Traveler Reviews Aston Pluit Hotel & Residence

Number of reviews per page
20
40
Customer reviews
Wendy O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The cockroaches are getting more and more numerous... It's like a cockroach farm after a while.
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Accommodation's Reply
30 Oct 2026
Dear Wendy, Thank you for taking the time to write a review about your stay at Aston Pluitt Hotel & Residence. We are extremely sorry for the inconvenience you experienced regarding the cleanliness and the sighting of cockroaches during your stay. We understand that this was very disturbing and did not meet the hygiene standards we expect from all our guests. Your feedback is of utmost importance to our management. We will assess and improve the cleanliness of your room and the hotel premises, and coordinate with the relevant teams to implement comprehensive pest control measures to prevent such incidents from happening again. We apologize once again for this unpleasant experience. We hope you will give us the opportunity to welcome you back again and provide you with a more comfortable stay. Sincerely, The Management Team, Aston Pluitt Hotel & Residence
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H***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's perfect for a staycation. The hotel is clean, the service is good, and it's close to the Pluit PIK area.
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Accommodation's Reply
18 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience staying at Aston Puitt Hotel & Residences. Guest satisfaction and comfort are our top priority, and your review motivates our entire team to continuously strive to provide the best service and improve the quality of our facilities and services. We look forward to welcoming you back to Aston Puitt Hotel & Residences for your next stay and providing you with an even better experience. Sincerely, The Management Team, Aston Puitt Hotel & Residences
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Andri S.
icon-Business
Business
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8.5
/10
Reviewed 3 week(s) ago
The rooms are clean and spacious. The location is strategic, close to culinary spots and Mangga Dua.
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Accommodation's Reply
18 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience staying at Aston Puitt Hotel & Residences. Guest satisfaction and comfort are our top priority, and your review motivates our entire team to continuously strive to provide the best service and improve the quality of our facilities and services. We look forward to welcoming you back to Aston Puitt Hotel & Residences for your next stay and providing you with an even better experience. Sincerely, The Management Team, Aston Puitt Hotel & Residences
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L***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good breakfast and very fast for booking and check-out.
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Accommodation's Reply
18 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience staying at Aston Puitt Hotel & Residences. Guest satisfaction and comfort are our top priority, and your review motivates our entire team to continuously strive to provide the best service and improve the quality of our facilities and services. We look forward to welcoming you back to Aston Puitt Hotel & Residences for your next stay and providing you with an even better experience. Sincerely, The Management Team, Aston Puitt Hotel & Residences
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Verified Traveler
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
Had good sleep and nice breakfast.
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Accommodation's Reply
18 Oct 2026
Dear Sir/Madam, Thank you for taking the time to provide a review and share your experience during your stay at ASTON Pluit Hotel & Residence. Guest satisfaction and comfort are our top priorities, and your review serves as motivation for our entire team to continue delivering excellent service and enhancing the quality of our facilities and offerings. We look forward to welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more enjoyable stay. Sincerely, Management of ASTON Pluit Hotel & Residence
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Moved here because last night at another hotel was not good, and it was as expected very good.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Aston Pluitt Hotel. We greatly appreciate your compliments. Guest satisfaction and comfort are our top priority, and your review motivates our entire team to strive for the best service and continuously improve the quality of our facilities and services. We hope to welcome you back to Aston Pluitt Hotel for your next stay and provide you with an even better experience. Sincerely, The Aston Pluitt Hotel Management Team
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v***i
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
There are small cockroaches playing here. The bedroom and bathroom.
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1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at the Aston Pluitt Hotel. We sincerely apologize for the inconvenience you experienced regarding the discovery of small cockroaches in your bedroom and bathroom. We understand that this situation may have affected your comfort during your stay. We have forwarded your feedback to our housekeeping and engineering teams for immediate action. Furthermore, we will enhance our room cleanliness inspections and oversee our pest control program to prevent such incidents from recurring. We greatly appreciate your feedback, which serves as a valuable tool in evaluating and motivating us to continuously improve the quality of cleanliness, comfort, and service for all our guests. We hope to welcome you back to the Aston Pluitt Hotel and provide you with an even more comfortable stay on your next visit. Sincerely, The Aston Pluitt Hotel and Management Team
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T***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 6 week(s) ago
The sound of the AC when the temperature switch is activated vibrates the walls, making a "thud" sound. The washing hose is stiff and resists use. There's no indication of tower one or tower two.
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Accommodation's Reply
21 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Aston Pluitt Hotel and Accommodation. We apologize for the inconvenience you experienced regarding the noisy air conditioning, the condition of the plumbing in the bathroom, and the unclear signage indicating the location of Buildings 1 and 2. Your feedback is very important to us and has been taken into consideration for immediate action by the relevant team, specifically to investigate the condition of the air conditioning, the bathroom amenities, and to improve information and directions within the hotel premises. We appreciate your suggestions and hope that on your next stay, we can provide you with an even more comfortable and memorable experience. Sincerely, The Management Team, Aston Pluitt Hotel and Accommodation
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic location, close to places to eat.
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Accommodation's Reply
21 Sep 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Aston Puitt Hotel & Residence. We greatly appreciate your compliments and suggestions. Guest satisfaction and comfort are our top priority, and your review motivates our entire team to strive for the best service and continuously improve the quality of our facilities and services. We look forward to welcoming you back to Aston Puitt Hotel & Residence for your next stay and providing you with an even better experience. Sincerely, The Management Team, Aston Puitt Hotel & Residence
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A***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Spacious room, easy access, good food, and best customer service.
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Accommodation's Reply
18 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and your experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate your kind appreciation and valuable feedback. Our guests’ satisfaction and comfort are our top priorities, and your review serves as motivation for our entire team to continuously provide the best service and improve the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more enjoyable stay. Sincerely, Management of ASTON Pluit Hotel & Residence
Adrianto G.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
I stayed in room 12505, which was clean and spacious. The food at the restaurant was varied and delicious. The bathroom door could be replaced to close more securely, and the bathroom soap could be refilled. A doormat and laundry bag could also be provided. The elevator to the 25th floor also needs improvement.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience staying at Aston Puitt Hotel & Apartments. We greatly appreciate your feedback and appreciation. Your satisfaction and comfort are our top priority. Your feedback motivates all our staff to strive for the best service and continuously improve our facilities and services. We hope to welcome you back to Aston Puitt Hotel & Apartments for your next stay and provide you with an even better experience. Sincerely, The Management Team, Aston Puitt Hotel & Apartments
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Friendly staff. Clean hotel. Comfortable bed and large room.
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Accommodation's Reply
13 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate your kind appreciation and valuable feedback. The satisfaction and comfort of our guests are our top priorities, and your review serves as motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We look forward to welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more enjoyable stay. Warm regards, Management of ASTON Pluit Hotel & Residence
I***s
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Big room space and cozy, friendly staff. Overall cleanliness could be improved, but still good enough for now.
2 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The location is good, strategic, but the facilities are poor and poorly maintained. The room had a broken exit door, a door that was difficult to close, a clogged drain, a shabby, dirty, and poorly maintained sofa, and a broken AC unit.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Aston Pluitt Hotel. We apologize for any inconvenience you experienced regarding the condition of some of the amenities in your room, particularly the damaged exit door, doors that were difficult to close, and the plumbing and bathroom which were not well-maintained. We greatly appreciate your feedback and have informed the relevant team to investigate and make improvements. We understand that well-maintained and good quality amenities are essential for a comfortable stay, and therefore we are committed to continuously improving the quality of our amenities and services to provide a better experience for all our guests. We hope to welcome you back to Aston Pluitt Hotel and provide you with an even more comfortable stay on your next visit. Sincerely, The Management Team, Aston Pluitt Hotel and Accommodation
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, the rooms are spacious and clean.
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Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
Erick s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel, nice staff, nice food. Thanks for your hospitality.
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Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
Erick s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel, nice staff, nice food. Thanks for your hospitality.
1 people find it helpful
Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
Candy S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
All the staff are the best, and the service is also good, friendly, quiet, the food is varied and delicious
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Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
Nadya
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The food is delicious, great. The room is clean.
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Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
H***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Quite good, for cleanliness and friendly staff, also responsive if there are problems.
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Accommodation's Reply
09 Aug 2026
Dear Sir/Madam, Thank you for taking the time to share your review and experience during your stay at ASTON Pluit Hotel & Residence. We truly appreciate the appreciation and feedback you have shared with us. Our guests’ satisfaction and comfort are always our top priorities, and your review serves as a motivation for our entire team to continuously provide the best service while improving the quality of our facilities and services. We sincerely hope to have the pleasure of welcoming you back to ASTON Pluit Hotel & Residence on your next visit and providing you with an even more pleasant stay. Sincerely, Management ASTON Pluit Hotel & Residence
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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