Dorsett Putrajaya

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Overall Ratings & Reviews Dorsett Putrajaya

Traveloka (1,700)
Other sources (702)
8.6
Very Good
From 1,700 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Dorsett Putrajaya
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Staff Friendliness (45)
Room Space (44)
Bedroom (44)
Surroundings (41)
Ambiance (38)
Hotel Area (37)
Bathroom (32)
Distance to City Center (30)
Check-in/out Time (29)
Accessibility (26)
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Traveler Reviews Dorsett Putrajaya

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20
40
Customer reviews
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very good. The staff service is friendly. The location is also good. Everything is good. Recommended.
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Accommodation's Reply
30 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found everything to be satisfactory, from our friendly staff to our great location. Your kind words mean a lot to us and we appreciate your recommendation. We look forward to welcoming you back on your next visit. Warm regards, The Management
A***A
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It is a pleasant stay in Dorsett. The food has variations.
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us at Dorsett! We are thrilled to hear that you had a pleasant stay and enjoyed the variety of foods we offer. Your feedback is valuable to us and motivates our team to continue providing exceptional service and delicious dining options. We look forward to welcoming you back soon. Warm regards, The Management
A***D
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice place to stay. Nearby Masjid Besi. Value for money.
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Accommodation's Reply
16 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your positive feedback with us. We are pleased to know that you had a pleasant stay and appreciated our convenient location near Masjid Besi. We are also glad that you found our hotel to be good value for money. Your kind words are greatly appreciated and will certainly motivate our team to continue providing comfortable stays and friendly service to all our guests. We look forward to welcoming you back to Dorsett Putrajaya and making your next stay even more enjoyable. Warm regards, The Management
F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
They might have to improve on the cleanliness of the room. Other than that, everything was great.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found everything great, but we sincerely apologize for the cleanliness issue you experienced in your room. Please be assured that we take cleanliness very seriously, and we are continuously working to improve our standards. Your comments will help us enhance our housekeeping practices. We appreciate your understanding and hope to welcome you back soon for an even better experience. Regards, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Very friendly staff and the room is comfortable. Good weekend stay.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you found our staff friendly and that you enjoyed your stay in a comfortable room. Your feedback truly brightens our day and inspires us to continue providing our guests with excellent service. We hope to welcome you back for another great weekend soon. Regards, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
It was a pleasant stay at the hotel for a weekend break. Looking forward to staying in the near future.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay during your weekend break. It brings us great joy to know that you enjoyed your time at our hotel. We look forward to welcoming you back in the near future and hope your next stay will be just as enjoyable, if not better. Regards, The Management
Mohd T. B. K. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Highly recommended place to stay at Putrajaya.
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Accommodation's Reply
02 Jul 2026
Dear Mohd T. B. K. Z., Thank you so much for your wonderful review. We are thrilled to hear that you highly recommend our place to stay in Putrajaya. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We hope to welcome you back again in the future. Regards, The Management
A***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Clean, strategic location. Nice
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Accommodation's Reply
25 Jun 2026
Dear Valued Guest, Thank you so much for your kind words. We are thrilled to hear that you found our place clean and located in a strategic area. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We hope to welcome you back soon. Regards, The Management
Mohd Z. b. Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The location is really close to some event venues (like Anjung Flora), so it's easier! But the facility is just okay. I like it when they put a water dispenser to refill your water bottle. You need a car to move around, or else it will be difficult.
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Accommodation's Reply
24 Jun 2026
Dear Mohd Z. b. Z., Thank you for taking the time to share your experience with us. We're glad to hear that you found our location convenient for nearby event venues like Anjung Flora. We appreciate your feedback regarding the facilities. We strive to ensure our guests have a comfortable stay and will certainly consider your suggestion about the water dispenser for future improvements. We understand that transportation can be a concern, and we always recommend our guests consider a car for easy access around the area. Thank you once again for your valuable insights. We hope to welcome you back soon. Regards, The Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 14 week(s) ago
All the staff were excellent, including the security guard at the entrance. To be clear, the staff were the best part of our stay. They were friendly, helpful, and provided clear answers to all our questions and concerns. Unfortunately, the condition and maintenance of the hotel did not match the quality of the service. The elevator appeared to be malfunctioning on the way to our room. Inside the room, the wardrobe door was loose and looked as though it could fall off. The carpet was also poorly maintained. The bathroom required significant attention. The shower door was misaligned, the sink was dirty, and the cabinet beneath the sink was damaged and almost coming apart. Overall, the staff provided excellent service, but the hotel urgently needs better maintenance, cleanliness, and attention to guest safety.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be excellent and that they made a positive impact during your stay. We take great pride in our team's dedication to providing friendly and helpful service, and it's wonderful to know they met your expectations. However, we sincerely apologise for the maintenance issues you encountered. Your feedback regarding the elevator, wardrobe door, carpet, and bathroom facilities is extremely valuable to us, and we will address these concerns with our maintenance team immediately. Ensuring the safety and comfort of our guests is our top priority, and we appreciate your insights that will help us improve. We hope to have the opportunity to welcome you back in the future and provide you a stay that reflects the high standards we strive for. Regards, The Management
a***q
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The staff welcomed us and were helpful. Their food was very varied. But my sister's food was a little overcooked. Mine was just nice. I ate salad, porridge, sausage (looked homemade), and some orange juice.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our staff made you feel welcome and that you enjoyed the variety of our food offerings. We sincerely apologise for the overcooked dish your sister received. Your feedback is important to us, and we will ensure to address it with our kitchen team to ensure it doesn’t happen again. It’s great to hear that you loved your meal, especially the homemade sausage and the refreshing orange juice. We hope to welcome you and your sister back again soon so you can enjoy even more of our dishes. Regards, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff is nice and friendly. The lighting in the room could be improved because it feels a bit dim even with all the lights on.
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Accommodation's Reply
07 Jun 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that our staff made a positive impression on you with their friendliness and customer service. We will be sure to pass on your encouraging words to the team. We also appreciate your honest suggestion regarding the room lighting. We understand how important a well-lit environment is for a comfortable stay, and we sincerely apologise if the lighting felt insufficient. Your feedback has been noted and will be forwarded to the relevant team for review and improvement. We hope to welcome you back soon for an even better experience. Regards, The Management
NOOR D. B. N. H. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Great location. Friendly staff. 👍🏼
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Accommodation's Reply
12 Jun 2026
Dear NOOR D. B. N. H. D, Thank you for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed our great location and found our staff to be friendly. Your kind words motivate us to continue providing the best service possible. We hope to welcome you back soon. Regards, The Management
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff were very kind. I booked a twin bed room, suddenly the staff upgraded me to a queen room without any charge. Near to interesting places. Breakfast was so delicious. The process to check in and check out was so smooth. I repeated a second time to check in here.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing to stay with us again. We are delighted to hear that you enjoyed your stay and appreciated our staff’s kindness and the complimentary room upgrade, as well as the smooth check-in and check-out process. It is also great to know that you enjoyed our breakfast and found our location convenient to nearby attractions. Your continued support as a returning guest means a lot to us. We look forward to welcoming you back for your next visit. Regards, The Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
My hotel of choice in Putrajaya because of its good location and facilities.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you for your wonderful review. We are thrilled to hear that our hotel is your choice in Putrajaya due to our location and facilities. Your satisfaction is our top priority, and it’s always rewarding to know that our efforts contribute to a great experience for our guests. We look forward to welcoming you back on your next visit. Regards, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
It was a pleasant stay for the weekend. Smooth process for check in and out. The staff are friendly and helpful.
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a pleasant stay and found our check-in and check-out process smooth. Our staff works hard to provide friendly and helpful service, and it's wonderful to know that their efforts made a positive impact on your experience. We hope to welcome you back soon for another enjoyable weekend. Regards, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
The hotel was clean and comfortable, with friendly and helpful staff. The room was well-maintained and the facilities were good. The location was convenient and close to many attractions. Overall, it was a pleasant stay and I would recommend this hotel.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our accommodations clean and comfortable and that our staff provided you with friendly and helpful service. It's great to know that you enjoyed the well-maintained room and the convenient location, allowing you to explore the nearby attractions. We appreciate your recommendation and hope to welcome you back for another pleasant stay in the future. Regards, The Management
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
It was a nice stay for the weekend. The room is comfy and clean. Glad to stay for near future.
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful stay and found your room comfy and clean. We look forward to welcoming you back in the near future and hope your next visit will be just as enjoyable. Regards, The Management
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
This is my 4th time staying at this hotel. Was fortunate that my room was upgraded to a King Size bed upon arrival and facing the lakeside view which was much appreciated. No problems encountered during my stay, other than the access card not working at the room but was immediately resolved. Room is spacious and have overall relaxing atmosphere.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us for the fourth time and for sharing your experience. We are delighted to hear that you enjoyed the upgraded king-size bed and the lakeside view. We also appreciate your patience regarding the access card issue and are glad it was quickly resolved. It’s wonderful to know that you found your room spacious and relaxing. We truly value your continued support and look forward to welcoming you back on your next visit. Regards, The Management
A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The room is spacious.The aircond is cold.Foods are varieties in the restaurant.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the spacious room, the cold air conditioning, and the variety of food in our restaurant. We look forward to welcoming you back for another pleasant stay. Regards, The Management
Number of reviews per page
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