Hotel Citradream Bintaro

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Overall Ratings & Reviews Hotel Citradream Bintaro

Traveloka (5,404)
Other sources (11)
8.3
Very Good
From 5,404 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.6

Location

8.6

Service and Facilites

8.2

People often mention about Hotel Citradream Bintaro
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Staff Friendliness (63)
Accessibility (58)
Bedroom (56)
Surroundings (53)
Ambiance (52)
Bathroom (44)
Hotel Area (43)
Check-in/out Time (39)
Room Space (39)
Distance to City Center (38)
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Traveler Reviews Hotel Citradream Bintaro

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40
Customer reviews
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 day(s) ago
The room had no decoration and the bedsheet looked yellow. Also, the Wi-Fi kept turning on and off. When checking in, it took so long. The price of the hotel was not worth it with all the facilities given.
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Q***l
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10.0
/10
Reviewed 2 week(s) ago
Friendly staff and good service.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
This was my second stay here, 2 nights plus a reschedule from my initial booking. More or less the same as the first time. I arrived early around 1 PM, went straight to the receptionist and was able to check in early. However, there were consequences, some standard features in the room were missing. 1. The AC remote controller was not available, I tried to call via the unit, but it turned out the phone was broken (the speaker on the receiver only crackled). 2. I returned to the reception downstairs, and was well served, only the officer checking the availability of equipment had a slight miscommunication between the technician and housekeeping. The technician came twice, while the problem had already been resolved by housekeeping. 3. Room amenities. The toilet/bathroom was complete, but the room did not have hotel slippers like the first time, I don't know if they were out of stock or why. This is just a small note but not too significant for this time.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
Y***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Everything is good except the Wi-Fi password changes every day, so it's a hassle to keep asking the receptionist.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Clean, friendly staff, recommended.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
The sheets looked like they had never been changed, they were itchy.
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Accommodation's Reply
30 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, we would like to extend our sincerest apology, and that your input is very much appreciated. We aim to fix this issue to provide you with the best service that you deserve. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
D***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel is nice, comfortable, the AC is really cold, it's clean too, makes for a good night's sleep.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
very very comfortable staying here, price is okay, room is okay. location is also okay. great staying here. will go back again if I go there
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1 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Everything was fine. But the Wi-Fi was a real shame. The quality was terrible, with a weak signal and frequent disconnects.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Friendly, borrowed phone charger was given. Recommended there.
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Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
C***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Strategic location near Plaza Bintaro, with Family Mart next to the lobby. The room is spacious and clean, with cool air conditioning. There's only one slipper, and the pillows are too flat. The liquid soap ran out during the shower, but the staff quickly refilled it. Parking is easy, right in front of the hotel. I happened to be staying here because there was a seminar at Titan Center.
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1 people find it helpful
Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
p***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff are all like family, with excellent service, excellent cleanliness, and a safe environment. Perfect for staycations and business trips. Recommended.
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Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
A perfect choice for a quick stopover. Fast and friendly service. Clean, comfortable rooms.
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1 people find it helpful
Accommodation's Reply
06 Sep 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
Y***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
For the room, it might be better to just add some air freshener because when I visited, the room smelled musty.
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Accommodation's Reply
06 Sep 2026
Dear Valued Guest , Warm greetings from Hotel Citradream Bintaro… Thank you for taking the time to share your experience during your stay. We are very pleased that you and your family enjoyed our facilities and services. With all sincerity, we are committed to continuously improving the quality of our service so that we can welcome you again with even better standards. Sincerely, Mei Suryatiningsih Hotel Manager
A***o
icon-origin-TRAVELOKA
7.1
/10
Reviewed 14 week(s) ago
The hallway to the room smelled really bad of cigarettes. I don't know if it was from the staff or other guests, but the smell was really noticeable. Luckily, the room didn't smell of cigarettes and was comfortable.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warm greetings from Hotel Citradream Bintaro… Thank you for taking the time to share your experience during your stay. We are very pleased that you and your family enjoyed our facilities and services. With all sincerity, we are committed to continuously improving the quality of our service so that we can welcome you again with even better standards. Sincerely, Mei Suryatiningsih Hotel Manager
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Strategic location, comfortable, and good service.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
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Matin A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good, close to the mall, easy access to food.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Great place to stay, clean and also near access to every place you need.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest, Warm greetings from Hotel Citradream Bintaro… Thank you for taking the time to share your experience during your stay. We are very pleased that you and your family enjoyed our facilities and services. With all sincerity, we are committed to continuously improving the quality of our service so that we can welcome you again with even better standards. Sincerely, Mei Suryatiningsih Hotel Manager
odink r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The hotel staff is very helpful and friendly in service.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
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Medhawika Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Located within the Bintaro Plaza area, free parking. Fast check-in. Additional IDR 30,000 for children's breakfast.
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+5
1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warmest Greeting from Hotel Citradream Bintaro… Thank you for choosing Hotel Citradream Bintaro as a place to stay, and thank you for the wonderful words about our hotel. It is an honor for us to provide the best service during your stay at Hotel Citradream Bintaro. With great pleasure, we will welcome you back to stay at Hotel Citradream Bintaro. Sincerely, Mei Suryatiningsih Hotel Manager
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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