Double G Resort Anyer

Explore Double G Resort Anyer
8.4
Very Good
From 922 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.0

Location

8.4

Service and Facilites

8.3

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Ambiance (22)
Hotel Area (21)
Bedroom (20)
Bathroom (19)
Taste (19)
Staff Friendliness (18)
Family Friendly (15)
Room Space (15)
Surroundings (14)
Accessibility (14)
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Traveler Reviews Double G Resort Anyer

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Customer reviews
S***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 day(s) ago
The only good thing about the room is that it is directly on the beach. Apart from that, there are many downsides, such as breakfast being delivered to the room late at 8am, even though I asked for 7 or 7.30am, the room was not good.
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S***a
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10.0
/10
Reviewed 7 day(s) ago
best service, recommended for families
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G***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Second time to Double G. Previously stayed on weekends, now on weekdays. With the same price, but the difference is that on weekdays breakfast is not a buffet menu, but will be provided per pack, you can choose to eat in the garden or have it delivered to your room. It turned out to be still delicious and filling because in addition to getting one portion of your choice of main meal, it turns out you get one main meal free and also get bread as well as cereal and juice. Nice. Booking an ocean view room on the 1st floor directly to the pool makes the kids excited. The staff is also friendly. My child fell, immediately provided first aid, the staff was alert and empathetic to my child. Staying on weekdays turned out to be nice too because it was quiet so it felt like renting a villa 🤭 Will come back to Double G when going to Anyer. Continued success.
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1 people find it helpful
G***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Second time to Double G. Previously stayed on weekends, now on weekdays. With the same price, but the difference is that on weekdays breakfast is not a buffet menu, but will be provided per pack, you can choose to eat in the garden or have it delivered to your room. It turned out to be still delicious and filling because in addition to getting one portion of your choice of main meal, it turns out you get one main meal free and also get bread as well as cereal and juice. Nice. Booking an ocean view room on the 1st floor directly to the pool makes the kids excited. The staff is also friendly. My child fell, immediately provided first aid, the staff was alert and empathetic to my child. Staying on weekdays turned out to be nice too because it was quiet so it felt like renting a villa 🤭 Will come back to Double G when going to Anyer. Continued success.
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N***r
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
Dirty bathroom, flash closet missing, clogged drains, in the future, more attention will be paid to the maintenance room.
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1 people find it helpful
Reza K. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room is okay, the view is okay, the bathroom needs to be renovated again because it looks old
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Y***a
icon-origin-TRAVELOKA
7.8
/10
Reviewed 4 week(s) ago
I stayed here, the room was uncomfortable because the AC was noisy, very disturbing to sleep, especially for those with children. And the noise from outside was very audible (noisy), disturbing. The food was also not delicious in my opinion, with the room price under 1 million and above, but the food menu in the restaurant was nil. and lacked variety 😌🙏🏻 Hopefully it will be better in the future. The refrigerator in my room was broken and not cold.
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Accommodation's Reply
25 Oct 2025
Ladies and gentlemen, We apologize for any inconvenience you experienced during your stay, particularly regarding the noisy air conditioning, the outside noise that disturbed your rest, and the non-working refrigerator in your room. We understand that comfort is important, especially when you bring children. We also appreciate your comments regarding the quality and variety of food menus at our restaurants. We will promptly address all complaints with our technical and food and beverage teams to improve and develop our overall service quality. Thank you for your honest review, and we look forward to serving you even better on your next visit. Sincerely, Fajar Pravinto, General Manager
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Lilis A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The beach is clean. The hotel is clean, the service is good and friendly... thank you.
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Accommodation's Reply
20 Oct 2025
Dear Lilis, Thank you so much for this wonderful 5-star review! We are so glad you enjoyed your stay. It is a huge motivation for us to receive compliments on the cleanliness of our beach and hotel overall, as well as the friendly and attentive service of our staff. We strive to make all our guests feel comfortable, safe, and welcomed. We will be sure to share this compliment with the rest of our team as a way of thanking them for all their hard work. We look forward to welcoming you back to enjoy the beauty of our beach at Double G Resort Anyer! Best regards, Fajar Pravinto, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
When I went there, the AC was off and it was undergoing maintenance for a long time 🙂
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Guest, We sincerely apologize for the AC outage and the long maintenance delay. We acknowledge the technical issues that require a thorough overhaul to ensure the best possible service. We have taken swift action to resolve this issue. We look forward to welcoming you back with our facilities fully functional. We look forward to welcoming you and your family back. Thank you. Best regards, Fajar Prawinto, General Manager
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Z***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
I was a little disappointed because the bathroom was a bit smelly, and there were blood stains on the bedsheets, hopefully this can be an evaluation of the hotel.
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4 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, We would like to thank you for taking the time to share your review of your stay. We sincerely apologize for the inconvenience caused by the bathroom cleanliness issues and the stains on the sheets. This is completely against our operational standards and commitment to quality service. We have immediately followed up and conducted a thorough investigation and implemented strict corrective actions with the relevant team, including double-checking sanitation standards and linen change procedures. Your feedback is a valuable evaluation and is our top priority for continuous improvement. We look forward to having the opportunity to restore your trust in your future visits. Sincerely, Fajar Prawinto, General Manager
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J***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The room and toilet are quite dirty, you need to pay attention to cleanliness,
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, Thank you for your review. We sincerely apologize for any inconvenience you experienced with the cleanliness of your room and restroom during your stay. Cleanliness is our top priority, and we are very disappointed to learn that we failed to meet your expectations during your visit. We have taken your feedback seriously. Our Housekeeping team has conducted a thorough inspection and re-evaluated our room cleaning procedures to ensure the highest standards of cleanliness are maintained. We hope you will give us another opportunity to demonstrate our commitment to providing a clean, comfortable, and memorable stay. Sincerely, Double g resort Anyer Management
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Hermawan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
My first experience at this hotel and WOW.. this is one of the best hotels I've ever been to in the Anyer area. The facilities are standard, there is a swimming pool + access to the beach behind the hotel, but the main point is the service and friendliness of the staff, which is the best, especially Mr. Ahmad from the hotel management who from the beginning of chatting via WA was very friendly + fulfilled our sudden request for dinner. Continued success Double G
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, WOW! Your comments truly make the entire Double g resort Anyer team very proud and excited! Thank you so much for choosing us for your first stay, and we are thrilled to hear that we are worthy of being named one of the best hotels in Anyer by you. We always believe that hospitality and service are key points that cannot be replaced by any luxury facilities. We really appreciate your special appreciation for the hospitality of our champion staff and especially to Mang Ahmad from the Management team who was quick to respond to your last-minute request for dinner. He will definitely receive special appreciation from us! We hope the pleasant ambiance of the swimming pool and the beach access will complete your experience. We look forward to welcoming you back to Double g resort Anyer to create another "WOW" experience. Best wishes to you! Sincerely, Double g resort Anyer Management
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M***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The rooms are clean, the food is very delicious, the place is comfortable and clean, the staff is friendly, the prices are also affordable.
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, We are delighted to read your review! Thank you so much for taking the time to share such a positive experience. We are delighted to hear that you found the room clean and the space comfortable and clean. Ensuring cleanliness and comfort is our utmost priority. Your appreciation of the excellent food and friendly staff is a huge encouragement to our team, especially the kitchen and front-line teams. We always strive to provide sincere service and delicious dishes to complete your stay. And of course, your review of the affordable price shows that you received the best value from all our services. We look forward to welcoming you back to Double g resort Anyer soon! Sincerely, Double g resort Anyer Management
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nayaa a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
It was a pleasure staying here, there is a private beach, swimming pool, the rooms are spacious, clean, and comfortable, the food is quite good, like a 3-star hotel.
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, Thank you very much for taking the time to share your wonderful stay here. We are delighted to hear that you enjoyed our premier facilities, especially the private beach and swimming pool, and found the rooms spacious, clean, and comfortable. Maximum guest comfort is our priority. We also appreciate your honesty regarding the quality of our food. Your review that our food was "not bad, ala ala 3-star hotel" is invaluable feedback to our Food & Beverage team. We look forward to welcoming you back to enjoy our spacious rooms and even better service, including an improved menu. Sincerely, Management of Double g resort Anyer
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The beach has big corals, so the waves are not too strong. It feels safer for kids to play in the waves. Nice sunset.
2 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you so much for taking the time to share your delightful experience! We are thrilled to know that you appreciated the natural barrier provided by our large corals, which helps to moderate the waves and create a safer, more enjoyable environment for children. We believe that family peace of mind is paramount, and your feedback confirms that our beach is indeed a great place for kids to play safely. We are also very glad you enjoyed the beautiful sunset! It truly is one of the best parts of staying here. We hope to welcome you and your family back soon for more safe beach fun and stunning sunsets! Sincerely, The Management Team Double G Resort Anyer
N***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The cleanliness of the bathroom and bedroom areas needs to be improved. And most importantly, the Wi-Fi signal is very poor.
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, We would like to thank you for your feedback regarding the cleanliness of the bathroom and bedroom, as well as the significant issues with the Wi-Fi signal quality. We apologize for any inconvenience this may have caused during your stay. We have addressed this feedback as a top priority. We have instructed the Housekeeping Department to improve our comprehensive room cleanliness audit procedures. In parallel, our Technical Team is undertaking urgent Wi-Fi network infrastructure improvements to ensure a strong and stable connection throughout the property. We appreciate the time you took to provide this review and look forward to welcoming you back to demonstrate our improved service quality. Sincerely, Double g resort Anyer Management
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The staff is friendly, the hotel is nice, the Double G is cool.
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2 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, It was truly amazing! We were delighted to read your short but concise review that stated, "The staff was friendly, the hotel was great, Double G is awesome." Feedback like this is our greatest motivation. We appreciate you recognizing the efforts of the entire team in providing friendly service and maintaining the quality of our hotel. It was an honor to provide you with such a memorable experience. We look forward to welcoming you back to Double g resort, Anyer, soon! Sincerely, Double g resort Anyer Management
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G***e
icon-origin-TRAVELOKA
9.6
/10
Reviewed 18 week(s) ago
Overall, it's good. The dinner was affordable and delicious, the AC in the room was cool (it just took a while to cool down), and there's parking. The black sand beach is full of crabs and hermit crabs, making it a great place for kids to play. The pool is chlorine-free and warm, so you don't have to worry about not bringing goggles. However, when I stayed, the hallway to my second-floor room was full of flies, and the door lock was manual, not a card. The dining area is underground, which means there's minimal air circulation, aided only by the AC.
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Accommodation's Reply
30 Sep 2025
Dear Sir/Madam, We would like to thank you for your detailed review of your stay. We greatly appreciate your positive feedback regarding the quality of the food (affordable and delicious), the comfort of the swimming pool, and the parking facilities, as well as the well-functioning air conditioning. We have also taken serious note of the following issues that require immediate improvement: Cleanliness of the 2nd Floor Hallway: The relevant team has been instructed to conduct pest control and intensive cleaning to address the fly problem. Restaurant Air Circulation: We are evaluating and improving the ventilation system in the basement restaurant area to ensure better air circulation. Effectiveness of the Air Conditioning and Door Locks: These are our primary considerations for future facility improvement programs. We are committed to continuously improving the standards of our services and facilities. We look forward to your next visit. Sincerely, Management of Double g resort Anyer
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G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 18 week(s) ago
A very memorable hotel for our family. The advantages of the double g in my opinion: 1. Most favorite: staying in an ocean view room, on the first floor. Where besides the front entrance, there is a back exit directly to the pool and beach, Very fun. After swimming, it is easy to just go into the room to clean up, no need to bother climbing stairs and getting wet in the lobby. Want to go to the beach for the sunset or have a beautiful coffee in the pool sitting area is also fun. 2. The check-in process is fast and easy. We arrived around 1 am. Immediately got the key, although the condition of the room floor was still half wet because it had just been cleaned and there was no doormat, but still happy. 3. The staff, although small, is friendly and responsive, starting from security, check-in, equipment, to restaurant staff and lifeguards also looked good. 4. Close to delicious restaurants such as RM Sunset Anyer and RM Seafood 195. So you don't have to worry about your stomach. The hotel snacks are also delicious. We had time to order vegetable fritters and cheese fried bananas, all delicious, the price is affordable. Cons: 1. The hotel is a bit far from the nearest minimarket, so make sure you bring enough supplies before arriving. But if you're hungry, there are lots of delicious seafood restaurants with affordable prices around the hotel. 2. The Wi-Fi is slow. 3. The room cleanliness is lacking, the curtains are dirty as if they've never been washed, the bathroom toilet also looks like it needs to be replaced because the seat is peeling. 4. The swimming pool cleanliness is lacking, but it's understandable because maybe after playing from the beach straight into swimming so there's sand deposits. It's not that dirty though. The water is also just right, not too cold, making swimming comfortable. 5. Breakfast variations are very limited, but the menu available is quite delicious. 6. Breakfast for children aged 6 years and above costs IDR 50,000 per person. Hopefully in the future there will be improvements from the less than satisfactory reviews because my family and I will definitely return to the double g resort 🥰
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melissa a.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 19 week(s) ago
Overall it's okay to stay here, I chose it because of the modern building and interior. Direct access to a safe beach. The disadvantages: The reception staff are not very friendly, do not provide clear information, are stingy with smiles, and have no empathy at all when I told them that my child fell because the AC was leaking. The AC in the room leaked so there were water droplets in the room, my child fell & until checking out no AC technician came. At breakfast, children 2 years and above were asked to charge for food, even though other hotels have an age limit of 10-12 years. The taste of the food is very ordinary and the choices are also limited. The swimming pool looks shabby so the children don't want to swim, luckily there is a beach. The facilities on the beach and still part of the hotel (stairs, swings, gazebos, paths) are not well maintained, there is a lot of moss so it is slippery.
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3 people find it helpful
Number of reviews per page
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