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Traveler Reviews Frank's Hotel
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
Business
9.1
/10
Reviewed 7 day(s) ago
The staff was very nice. The room was also okay. I didn't try the food, as it seems the restaurant is no longer active.
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Verified Traveler
Business
9.1
/10
Reviewed 7 day(s) ago
The location is close to food places. It's not too congested either. The staff is very polite. Highly recommended.
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AS
Arkan S. A. P.
Business
8.2
/10
Reviewed 9 week(s) ago
The staff was very friendly, the hotel room was spacious, the air conditioning was cold, and there was hot water. However, the TV was too small, and the room deposit was a bit high and required cash, but there was an ATM nearby.
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merry k.
9.4
/10
Reviewed 9 week(s) ago
My first stay at this hotel was quite good. The rooms are spacious and the access is close to ITS. If you want to find food nearby, you can just walk; there are many food stalls and it's close to Alfamart and Indomaret. There's a Rp 200,000 deposit, which is refundable upon checkout.
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David Y.
Transit
8.8
/10
Reviewed 12 week(s) ago
Cheap hotel and near with ITS and Unair
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s***a
Business
9.4
/10
Reviewed 18 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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2 people find it helpful
RA
Raihan A. f.
Staycation
8.4
/10
Reviewed 24 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
Staycation
8.8
/10
Reviewed 24 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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2 people find it helpful
dn
dirgahayu n.
Transit
8.2
/10
Reviewed 38 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
N
Nurbaiti
Business
9.6
/10
Reviewed 41 week(s) ago
the room is comfortable, clean and quite spacious
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ND
Nataniel D.
8.8
/10
Reviewed 43 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
8.2
/10
Reviewed 46 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
Staycation
8.7
/10
Reviewed 49 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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A***h
Transit
8.5
/10
Reviewed 49 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
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1 people find it helpful
Aulia N. H.
Leisure
8.2
/10
Reviewed 51 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
ar
akhmad r. p.
Business
10.0
/10
Reviewed 54 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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R***t
Leisure
8.5
/10
Reviewed 64 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
9.1
/10
Reviewed 64 week(s) ago
Staff is very friendly and very helpful! The best!
Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
Transit
8.5
/10
Reviewed 66 week(s) ago
Room, bathroom is very clean.
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B***n
Transit
8.2
/10
Reviewed 67 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia