a***a
Business
5.4
/10
Reviewed 2 week(s) ago
The AC wasn't cold, and I complained, but it was dismissed as normal. The lady who served me was also mediocre.
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Graha DPT 33
Explore Graha DPT 33
Overall Ratings & Reviews Graha DPT 33
Traveloka (1,008)
Other sources (2)
8.1
Very Good
From 1,008 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.5
Location
8.1
Service and Facilites
7.9
People often mention about Graha DPT 33
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Ambiance (18)
Bathroom (16)
Bedroom (14)
Staff Friendliness (11)
Distance to City Center (10)
Surroundings (9)
Accessibility (7)
Check-in/out Time (6)
Hotel Area (6)
Room Space (5)
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Traveler Reviews Graha DPT 33
Number of reviews per page
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40
Customer reviews
Hermanus W.
7.6
/10
Reviewed 3 week(s) ago
The room was uncomfortable. Amenities were lacking, such as tissues and a doormat. The air conditioning wasn't cooling. The room was dirty and moldy. This is more suitable for a boarding house than a hotel.
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D***d
6.3
/10
Reviewed 6 week(s) ago
It's just that the location is close to the city center, cleanliness needs to be improved, and the toiletries are also incomplete.
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D***d
6.5
/10
Reviewed 6 week(s) ago
Just so-so. The bathroom and bedroom need more attention to cleanliness, and the toiletries are also incomplete.
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ak
anas k.
Business
5.4
/10
Reviewed 8 week(s) ago
The room was dirty, there were no tissues. Someone else's trash was still in the drawer. Breakfast was still undecided until 7:00.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Good morning, sir/madam. We apologize for the inconvenience. On the first two days, we served breakfast slightly earlier than scheduled, and on the following two days, we served breakfast 10 minutes late. At that time, we served breakfast until noon. Therefore, we sincerely apologize for the inconvenience. First of all, we would like to thank you for your feedback and for staying at our hotel.
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JC
Jasmine C.
Medical
6.9
/10
Reviewed 8 week(s) ago
The bathroom smells :( And the mattress is a bit dangerous, there's a loose metal underneath 🥲. The AC remote doesn't work either... but the location is okay.
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M***a
Business
6.3
/10
Reviewed 10 week(s) ago
The staff is friendly and helpful which makes you happy
Other things are dark, the lights are dark, the bathroom is dirty, the wifi is slow even in the room
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HP
Hendro P.
Business
8.5
/10
Reviewed 20 week(s) ago
The hotel staff is kind, friendly, and responsive in following up on any complaints.
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1 people find it helpful
R***n
6.8
/10
Reviewed 21 week(s) ago
The staff, including the security guard, were fine. The AC was cold, and the room was clean. The bathroom, unfortunately, was lacking. It's understandable, since I ordered through the app, so I was given something lacking.
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2 people find it helpful
V***y
10.0
/10
Reviewed 36 week(s) ago
Everything is good, service, facilities are all top
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5 people find it helpful
Nur K.
Staycation
6.4
/10
Reviewed 41 week(s) ago
The room was a bit stuffy or creepy, with a lot of dust, as if it had never been occupied or cleaned. It's a shame, even though the location is strategic. Parking was limited, motorbikes were told to park across the street, which was a bummer.
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2 people find it helpful
Marga S.
Staycation
8.5
/10
Reviewed 43 week(s) ago
For that price, it's pretty good. It's worth it. You get what you pay for.
I'd just like to ask that you fix the bathroom door so it can be closed from the TV. It couldn't be closed from the TV last night. Otherwise, it's just a mess. 😁
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TA
T.M A.
8.2
/10
Reviewed 44 week(s) ago
The hotel staff is friendly, the bed is clean, comfortable and the bathroom is also clean.
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3 people find it helpful
Euis T.
Business
8.2
/10
Reviewed 46 week(s) ago
so far so good...only the lights went out on the second night
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3 people find it helpful
F***i
Business
8.1
/10
Reviewed 47 week(s) ago
The hotel was comfortable overall. It's just that the room was a bit dark and the TV screen was all blurry.
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A***i
9.1
/10
Reviewed 48 week(s) ago
I had to go to Surabaya for an exam on the spur of the moment, but luckily I had Traveloka! Everything was sorted out in no time.
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1 people find it helpful
A***s
Transit
8.5
/10
Reviewed 51 week(s) ago
It's a bit scary but okay, it's still possible.
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BS
Budi S.
Staycation
9.1
/10
Reviewed 54 week(s) ago
Friendly hotel staff, close to culinary area
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2 people find it helpful
Y***a
9.4
/10
Reviewed 55 week(s) ago
Cheap and comfortable & in the middle of the city
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3 people find it helpful
Verified Traveler
Transit
9.1
/10
Reviewed 57 week(s) ago
The hotel staff is nice and friendly, thank you.
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4 people find it helpful
Number of reviews per page
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40
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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