Thank you for the service and hospitality

Still as before, clean and comfortable. Spacious rooms. Delicious food 🫰 Thanks Sutan Raja Hotel ⭐⭐⭐⭐⭐

It was very satisfying to stay at this hotel.

Good, but the hotel AC is not cold enough.

The staff on behalf of Mr. Harold was very good.

When checking in, you cannot choose the room/view.

Everyone is friendly, but perhaps you could pay more attention to the fact that the room AC is not cold enough.

Everyone is friendly.. The food is delicious

Reception is friendly but a bit lacking in attention to detail

It's good, but during breakfast, I brought my mother and my 8-month-old child, and the waiter at the restaurant counter didn't allow me to sit at the dining area. Since breakfast was only for 2 people, my mother and child weren't allowed to enter, they could only wait sitting on the lobby sofa. I wanted to complain at that time, but my position also works in the service department. Maybe it would be an addition for the lady who receives the breakfast, give a little policy to the customers, especially if they bring a small baby under 1 year old, they just sit there to accompany their mother and father without eating, and their grandmother also just carries the baby. It won't reduce your salary a bit if you help someone once in a while with your own personal policy. Thank you

Friendly hotel staff, always smiling and greeting. Delicious breakfast, comfortable rooms, and a clean children's play area.

The reception staff and service at the restaurant, including the housekeeping staff, were very satisfactory.

An old hotel that is quite clean. The staff are friendly. The rooms are quite clean, the food is delicious, especially the sus.

The pillow was thin and dirty, so I'd rather have my pillow at home. The room wasn't soundproof either. You could hear the people next to you talking. So, I was grateful for the more comfortable pillow and room.

Very good service and hotel atmosphere

the room is big, the pool is also big.

Checked in at 11 PM, booked 2 rooms, requesting a connecting door. 1. The connecting door wouldn't open. 2. There was no hot water in the shower/sink. 3. There were stains on the sheets. 4. The TV screen in one of the rooms was broken/cracked. 5. The dividing plate between the ceramic tile floor and the carpet floor was loose, making it dangerous, especially for children.

There is no air conditioning in the hotel lobby. They pushed us away for massages as the staff said it’s very hot inside due to an AC issue. There was a lizard in the coffee area of the room. I need to tell the hotel three times just to get rid of the lizard and change the cups. It could be better.

The hotel staff is very friendly from check in/out time as well as other staff.

The hotel atmosphere is far from noise so that guests can sleep soundly, and guests are also enchanted by the very beautiful view👍