Sylvia Hotel Budget

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Overall Ratings & Reviews Sylvia Hotel Budget

Traveloka (1,753)
Other sources (1)
8.2
Very Good
From 1,753 reviews
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Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.1

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Đường đi (10)
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Phòng ngủ (9)
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Đa dạng (8)
Không gian phòng (7)
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Traveler Reviews Sylvia Hotel Budget

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Customer reviews
j***i
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Transit
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8.4
/10
Reviewed 3 week(s) ago
Comfortable rooms, affordable prices, suitable for stopovers.
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u***g
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Transit
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8.8
/10
Reviewed 3 week(s) ago
strategic location. close to the city, close to food etc.
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AURELIUS N.
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8.5
/10
Reviewed 4 week(s) ago
The room was clean and the hotel staff was very friendly.
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G***a
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8.5
/10
Reviewed 13 week(s) ago
Good service, fast response, comfortable.
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1 people find it helpful
A***a
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Leisure
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10.0
/10
Reviewed 28 week(s) ago
The hotel staff is very friendly, but if possible, for families staying there, they can give 2 access cards to enter the room, because it would be a shame if one person alone wants to go to the front lobby and meets other people and has to get off 😁
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1 people find it helpful
Accommodation's Reply
17 May 2025
Dear Valued Guest. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the service and friendliness of our staff met your expectations, making you feel comfortable in our hotel, and we also appreciate your feedback and will consider it. Once again, thank you for your compliments, We look forward to welcoming you on your next visit with a more pleasant experience. Best regards. Management.
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A***y
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Staycation
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9.7
/10
Reviewed 36 week(s) ago
Friendly staff, cleanliness maintained, okay breakfast
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2 people find it helpful
Accommodation's Reply
13 Mar 2025
Dear Valued Guest. Warm greetings from Sylvia Hotel Budget Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the service and friendliness of our staff met your expectations, making you feel comfortable in our hotel. We will continue to strive to provide a memorable experience to guests who come to visit. And once again thank you for your compliments, We look forward to welcoming you on your next visit with a more pleasant experience. Best regards. Management
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A***y
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Leisure
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8.8
/10
Reviewed 36 week(s) ago
Friendly staff, cleanliness maintained, okay breakfast
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Accommodation's Reply
13 Mar 2025
Dear Valued Guest. Warm greetings from Sylvia Hotel Budget Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the service and friendliness of our staff met your expectations, making you feel comfortable in our hotel. We will continue to strive to provide a memorable experience to guests who come to visit. And once again thank you for your compliments, We look forward to welcoming you on your next visit with a more pleasant experience. Best regards. Management
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A***y
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Leisure
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9.4
/10
Reviewed 36 week(s) ago
Very friendly staff, good service, cleanliness maintained
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Accommodation's Reply
13 Mar 2025
Dear Valued Guest. Warm greetings from Sylvia Hotel Budget Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the service and friendliness of our staff met your expectations, making you feel comfortable in our hotel. We will continue to strive to provide a memorable experience to guests who come to visit. And once again thank you for your compliments, We look forward to welcoming you on your next visit with a more pleasant experience. Best regards. Management
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Nur F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The room atmosphere is clean and very comfortable to rest. The hotel staff is also friendly.
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Accommodation's Reply
07 Feb 2025
Dear Mrs. Nur FS Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very happy to know that you are satisfied and comfortable with the services we provide. Your review means a lot to us and we will continue to strive to provide the best service to guests who come to visit our hotel. Hopefully we can welcome you back on your next visit with a more memorable experience. Best regards. Management
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
recommendation. else we stay here
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Accommodation's Reply
12 Feb 2025
Dear Guest. Warm greetings from Sylvia Hotel Budget. Thank you for taking the time to give a review of your stay at our hotel. We are very happy to know that you had a memorable experience while staying at our hotel. Thank you for your feedback and we look forward to welcoming you on your next visit with a more enjoyable stay. Best regards. Management.
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A***s
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6.0
/10
Reviewed 42 week(s) ago
The AC in room 237 is not cold. It is as hot as outside.
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delcy n. r.
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Staycation
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10.0
/10
Reviewed 43 week(s) ago
location close to city center, price according to budget, comfortable, clean lobby... cool
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Accommodation's Reply
03 Feb 2025
. Dear Mrs. Delci NR Warm greetings from Sylvia Hotel Budget Kupang, Thank you for taking the time to give a review about your stay at Sylvia Budget Hotel Kupang. Your positive feedback greatly motivates us to continue providing good service to our visiting guests. We look forward to welcoming you on the next occasion with a more pleasant experience. Best regards. Management.
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A***f
icon-Business
Business
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9.6
/10
Reviewed 51 week(s) ago
Good, cold ac. Clean and minimalist
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Accommodation's Reply
05 Dec 2024
Dear Guest. Warm greetings from Sylvia Hotel Budget Kupang, Thank you for taking the time to give a good review about our hotel. We are very happy to know that you are satisfied with the services we provide. We will continue to strive to provide the best service to every guest who comes to visit our hotel. Once again, thank you for your compliments, and we hope to welcome you on your next visit with a more pleasant experience. Best regards. Management.
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C***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 58 week(s) ago
Maybe because it's a budget hotel, there are a lot of shortcomings, but in my opinion, for that price, it's bad. Especially since the windows don't have locks.
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1 people find it helpful
Accommodation's Reply
14 Oct 2024
Dear Guest, Thank you for taking the time to write a review about our hotel. Please allow us to apologize for the inconvenience you experienced during your stay at our hotel. Our team will check and fix it immediately. Once again, we appreciate your feedback and hope to provide a much more pleasant experience on your next visit. Best Regards. Management.
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Sry W. U.
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10.0
/10
Reviewed 58 week(s) ago
The hotel staff is kind and very helpful in service.
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Accommodation's Reply
07 Oct 2024
Dear Mrs. Sry WU Thank you for trusting Sylvia Hotel Budget Kupang as your accommodation destination and taking the time to write a valuable review for our hotel. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. Your appreciation will motivate us to continue to provide the best service in the future. Once again, we thank you. We look forward to welcoming you on your next visit. Best regards. Management.
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Sry W. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
The hotel staff is very friendly and the room quality is very satisfactory.
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2 people find it helpful
Accommodation's Reply
23 Aug 2024
Dear Mrs. Sry WU Thank you for trusting Sylvia Hotel Budget Kupang as your accommodation destination and taking the time to write a valuable review for our hotel. We are very pleased with the comfort and satisfaction you felt during your stay at our hotel. Your appreciation will motivate us to continue to provide the best service in the future. Once again, we thank you. We look forward to welcoming you on your next visit. Regards. Management.
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Dominggus M. D. R.
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9.4
/10
Reviewed 65 week(s) ago
Book in advance to make sure you get your preferred room.
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
The hotel staff is very friendly, the hotel is safe and comfortable, both the environment and atmosphere and the room area, check-in and check-out times are fast.
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1 people find it helpful
Accommodation's Reply
07 Aug 2024
. Dear S*y. Warm greetings from Sylvia Hotel Budget Kupang, Thank you for taking the time to write a valuable review about our hotel. We are very happy to hear that you enjoyed your stay at our hotel, starting from the easy check-in and check-out process, the hotel conditions were safe and comfortable and you received friendly service from our staff. The review that you have given motivates us to continue to provide the best service to every guest who comes to visit our hotel. We really hope to be able to welcome you on your next visit. Regards. Management.
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K***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 68 week(s) ago
A fun school holiday with the kids and family, next time we go to the Silvya Hotel again 😊 the wifi doesn't work and the network in the room has a serious problem, hopefully it can be fixed. More TV broadcasts can be added.
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Accommodation's Reply
22 Jul 2024
Dear Mr/Mrs ke*i. Warm greetings from Sylvia Budget Hotel Kupang, Thank you for taking the time to write a valuable review for our hotel. We are very happy to hear that your holiday was memorable and enjoyable while staying at our hotel. We would also like to apologize to you regarding the internet problem, we have conveyed this matter to the relevant departments for further attention. Once again, we would like to thank you for the input and praise that you have given and hope to welcome you on your next visit. Regards. Management.
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 69 week(s) ago
Good hotel with a clean room and the best breakfast, but the Wi-Fi is too slow and has a poor connection inside the room.
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