Karsa Utama Hotel

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Overall Ratings & Reviews Karsa Utama Hotel

Traveloka (612)
Other sources (3)
8.1
Very Good
From 612 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.9

Location

8.4

Service and Facilites

8.1

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Accessibility (3)
Staff Friendliness (3)
In-house Restaurant (3)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Check-in/out Time (1)
Ambiance (1)
Bathroom (1)
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Traveler Reviews Karsa Utama Hotel

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Customer reviews
J***y
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8.8
/10
Reviewed 23 week(s) ago
Strategic location near shopping center, friendly staff. Only the toilets should be renovated.
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a***y
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Staycation
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9.4
/10
Reviewed 47 week(s) ago
close to Tanah Abang and metro
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1 people find it helpful
a***y
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9.4
/10
Reviewed 47 week(s) ago
Very close to Tanah Abang shopping center, just walk.
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1 people find it helpful
a***y
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Business
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10.0
/10
Reviewed 47 week(s) ago
The distance to Tanah Abang shopping center is very close, just walk.
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N***a
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5.4
/10
Reviewed 110 week(s) ago
Dirty mattress, dirty bathroom, shower doesn't work, extra bed is quite expensive for a foam mattress and it's also a bit dirty, fortunately sheets are provided for the additional bed. The AC is also not too cold. It seems like the room is not cleaned before guests enter. Breakfast is very simple and doesn't match what I paid for. The plus is that it's only close to Tanah Abang.
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4 people find it helpful
atriyani
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5.3
/10
Reviewed 130 week(s) ago
Food tastes good but not many choices. Dirty bathroom, dirty toilet door. That's an old school hotel. It's a bit scary if you're standing alone. Rough blankets are not good.
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3 people find it helpful
Muhtar S. K.
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9.7
/10
Reviewed 138 week(s) ago
Lumayanlah. Fasilitas memadai, kamarnya juga bersih dan karyawannya ramah dan baik.
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Muhtar
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9.7
/10
Reviewed 138 week(s) ago
Saya menginap di kamar 304 dengan tipe kamar standar, kebersihan dan lain-lain yang ada di kamar its ok sudah bagus. Saya berharap lebih ditingkatkan lagi dan dipertahankan kebersihan dan pelayanannya yang ramah dan baik.
2 people find it helpful
Nurhaena R.
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8.5
/10
Reviewed 140 week(s) ago
Terletak di tengah kota, dekat ke Sarinah, Thamrin City dan Tanah Abang. Dapat harga 280 ribu saat tahun baru plus sarapan 2 orang. Pesan di app tanpa ribet. Terima kasih untuk OTA mempermudah semua aktivitas 😀, pesan hotel, tiket kereta dengan cepat dan mudah.
6 people find it helpful
Meliana
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8.5
/10
Reviewed 140 week(s) ago
Cuma masalah di air aja suka kotor gitu.
1 people find it helpful
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bayu p.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 148 week(s) ago
For this hotel I don't have too high expectations. I only stayed for 2 days, usually the room was cleaned and other facilities replaced. And please make sure all room facilities are functioning properly. Hopefully it will be fixed in the future. Thank You
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4 people find it helpful
dwicitra
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8.5
/10
Reviewed 168 week(s) ago
The location is close to Tanah Abang Market, around many warteg and the price is in accordance with the facilities provided, the staff is friendly and fast response.
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6 people find it helpful
Sinta A.
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6.6
/10
Reviewed 185 week(s) ago
It's not bad, I hope it's repaired again so that it's comfortable.
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4 people find it helpful
Basri
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6.0
/10
Reviewed 224 week(s) ago
Maybe because it's been a long time since no one has filled the room due to Covid19, so the room smells of dust and the bed sheets and pillows have a lot of dust too. There should be general cleaning if you want to sell it again.
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2 people find it helpful
Hidayati
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6.2
/10
Reviewed 228 week(s) ago
Lokasi strategis, kalau untuk belanja ke tanah abang dekat, cargo expedisi banyak, pelayanan ramah. Tapi ukuran kamar terlalu kecil, dibasement loteng juga sangat rendah jadi agak pengap, nginap 3 malam seprai gak diganti, kamar terlalu kecil, sholat harus ke atas kasur.
1 people find it helpful
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Rahayu
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9.7
/10
Reviewed 239 week(s) ago
The place is comfortable, the service is satisfying.
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4 people find it helpful
Andi S. S.
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8.5
/10
Reviewed 273 week(s) ago
Lokasi dekat dengan belanja. Cukup jalan kaki. Untuk kamar bersih. AC dingin. Shower panas dan TV berfungsi. Untuk pilih kamar minta yang lantai atas atau two bed. Lebih bersih dari pada yang one bed di lantai bawah basement mungkin karena jarang ditempati. Di lantai bawah kesannya ruangannya agak sempit dan tidak ada blower. Cuman kurang teko listrik aja lagi. Kalo ada pasti perfect.
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2 people find it helpful
Shintia H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 285 week(s) ago
disappointed because the elevator was not working, and the air conditioner dripped dripping onto the mattress. the rest Ok
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1 people find it helpful
Shintya H.
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6.0
/10
Reviewed 285 week(s) ago
I got the 3rd floor but the elevator didn't work, very disappointed even though usually the elevator was on
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1 people find it helpful
Shintya H.
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6.0
/10
Reviewed 286 week(s) ago
The air conditioner is hot, every 1 hour it turns itself off, the elevator cannot be used, even though I got a room. 3, it's useless to stay here the elevator can't be used
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