Grand Hotel Jambi

Explore Grand Hotel Jambi
7.9
Pleasant
From 2,021 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.7

Location

8.2

Service and Facilites

7.9

People often mention about Grand Hotel Jambi
All
Bedroom (25)
Bathroom (23)
Staff Friendliness (22)
Ambiance (20)
Accessibility (19)
Distance to City Center (17)
Surroundings (15)
Room Space (15)
Family Friendly (14)
Check-in/out Time (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Hotel Jambi

Number of reviews per page
20
40
Customer reviews
H***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall okay, need to be improved further.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
When staying here, the only downside was that the telephone was broken, so if you needed something you had to go to the receptionist first. The breakfast wasn't much, but it was quite tasty, other than that it was good.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
It needs some renovation to be better, especially the elevator, which can be quite shaky. However, overall, it's "adequate" for a simple stay. The hotel is quite quiet, so the restaurant menu might not be varied, but it's quite tasty. The staff is friendly, but responsive when I complained about some noise in the hallway.
Translated by Google Icon
See original
Find this review helpful?
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
It's quite good and worth the price, close to the city center and places to buy souvenirs.
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
7.7
/10
Reviewed 13 week(s) ago
When you enter the room, you immediately smell the strong smell of cigarettes, there are lots of mosquitoes in the room and the AC is not cold.
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Overall, the service, facilities and cleanliness are okay.
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and the place is very nice
Translated by Google Icon
See original
1 people find it helpful
u***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Spacious and quiet... Strategic location
Translated by Google Icon
See original
1 people find it helpful
s***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 23 week(s) ago
The room was average. The hotel towels weren't very clean. There were yellow stains on them, as if they hadn't been washed. The TV wouldn't work. The AC wasn't working, even though I set it to its coldest setting, the room still didn't feel cold. I thought there was a swimming pool. Turns out there isn't. If I had known that, I wouldn't have included the lure of a swimming pool in the ad. It's expensive.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Thank you for staying at Grand Hotel Jambi. We apologize for any inconvenience you experienced during your stay. We will reassess our room amenities and welcome your feedback. Additionally, we apologize for not promoting our hotel swimming pool anywhere, as it is not currently available.
Translated by Google Icon
See original
Tara O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Satisfactory hotel facilities and friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Hardian E. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The staff and security are all friendly and willing to help you carry your things.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Asep D. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
A recommended hotel in the heart of Jambi. I always stay here during my homecoming trips due to its strategic location in the heart of Jambi.
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 28 week(s) ago
The room was very dirty & smelly, the AC was not cold, to be precise.
Translated by Google Icon
See original
Find this review helpful?
Christian S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
a bit over price for an old hotel , mosquito are in the room, water heater is ok , the aircon is too close to the bed
3 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Good hotel, clean and friendly
Translated by Google Icon
See original
Find this review helpful?
m***d
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
comfortable place, delicious food..
Translated by Google Icon
See original
1 people find it helpful
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
Translated by Google Icon
See original
Find this review helpful?
Nurul K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
The hotel staff is friendly, the rooms are comfortable and always cleaned every day, basically it's okay if you want to rest and have activities there.
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
The service is good, the staff is very friendly, and it is clean.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved