Grand Hotel Jambi

Explore Grand Hotel Jambi
7.9
Pleasant
From 2,005 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.7

Location

8.2

Service and Facilites

7.9

People often mention about Grand Hotel Jambi
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Bedroom (24)
Bathroom (21)
Staff Friendliness (20)
Ambiance (19)
Accessibility (17)
Distance to City Center (15)
Surroundings (14)
Family Friendly (14)
Room Space (14)
Check-in/out Time (12)
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Traveler Reviews Grand Hotel Jambi

Number of reviews per page
20
40
Customer reviews
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It's quite good and worth the price, close to the city center and places to buy souvenirs.
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N***a
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7.7
/10
Reviewed 4 week(s) ago
When you enter the room, you immediately smell the strong smell of cigarettes, there are lots of mosquitoes in the room and the AC is not cold.
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J***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 5 week(s) ago
Overall, the service, facilities and cleanliness are okay.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and the place is very nice
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1 people find it helpful
u***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Spacious and quiet... Strategic location
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 14 week(s) ago
The room was average. The hotel towels weren't very clean. There were yellow stains on them, as if they hadn't been washed. The TV wouldn't work. The AC wasn't working, even though I set it to its coldest setting, the room still didn't feel cold. I thought there was a swimming pool. Turns out there isn't. If I had known that, I wouldn't have included the lure of a swimming pool in the ad. It's expensive.
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Accommodation's Reply
14 Apr 2026
Thank you for staying at Grand Hotel Jambi. We apologize for any inconvenience you experienced during your stay. We will reassess our room amenities and welcome your feedback. Additionally, we apologize for not promoting our hotel swimming pool anywhere, as it is not currently available.
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Tara O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Satisfactory hotel facilities and friendly staff.
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Hardian E. P.
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Staycation
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9.4
/10
Reviewed 15 week(s) ago
The staff and security are all friendly and willing to help you carry your things.
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1 people find it helpful
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Asep D. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
A recommended hotel in the heart of Jambi. I always stay here during my homecoming trips due to its strategic location in the heart of Jambi.
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F***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 19 week(s) ago
The room was very dirty & smelly, the AC was not cold, to be precise.
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Christian S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
a bit over price for an old hotel , mosquito are in the room, water heater is ok , the aircon is too close to the bed
3 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Good hotel, clean and friendly
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m***d
icon-Transit
Transit
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10.0
/10
Reviewed 30 week(s) ago
comfortable place, delicious food..
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1 people find it helpful
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
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Nurul K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
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N***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The hotel staff is friendly, the rooms are comfortable and always cleaned every day, basically it's okay if you want to rest and have activities there.
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The service is good, the staff is very friendly, and it is clean.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
According to the price, the hotel is comfortable.
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2 people find it helpful
P***T
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 39 week(s) ago
The superior room was smelly and stuffy. We upgraded to a deluxe room, but the AC wasn't cooling at all. We opened the AC filter ourselves and cleaned it, but it didn't work.
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1 people find it helpful
Parlind P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The mattress is good, clean, soundproof and comfortable. Hot water is readily available. There are many breakfast options.
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1 people find it helpful
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