Grand Hotel Jambi

Explore Grand Hotel Jambi
7.9
Pleasant
From 1,990 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.7

Location

8.2

Service and Facilites

7.9

People often mention about Grand Hotel Jambi
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Bedroom (26)
Bathroom (24)
Staff Friendliness (22)
Ambiance (21)
Accessibility (20)
Distance to City Center (18)
Surroundings (16)
Room Space (16)
Family Friendly (14)
Check-in/out Time (14)
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Traveler Reviews Grand Hotel Jambi

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40
Customer reviews
H***u
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8.5
/10
Reviewed 5 week(s) ago
Overall okay, will be improved again.
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1 people find it helpful
M***a
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8.8
/10
Reviewed 6 week(s) ago
Easy check-in and check-out process and no long wait.
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H***u
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8.5
/10
Reviewed 11 week(s) ago
Overall okay, need to be improved further.
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M***a
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9.1
/10
Reviewed 12 week(s) ago
When staying here, the only downside was that the telephone was broken, so if you needed something you had to go to the receptionist first. The breakfast wasn't much, but it was quite tasty, other than that it was good.
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2 people find it helpful
Verified Traveler
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Business
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7.0
/10
Reviewed 15 week(s) ago
It needs some renovation to be better, especially the elevator, which can be quite shaky. However, overall, it's "adequate" for a simple stay. The hotel is quite quiet, so the restaurant menu might not be varied, but it's quite tasty. The staff is friendly, but responsive when I complained about some noise in the hallway.
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1 people find it helpful
a***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
It's quite good and worth the price, close to the city center and places to buy souvenirs.
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N***a
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7.7
/10
Reviewed 21 week(s) ago
When you enter the room, you immediately smell the strong smell of cigarettes, there are lots of mosquitoes in the room and the AC is not cold.
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J***a
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Staycation
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9.7
/10
Reviewed 21 week(s) ago
Overall, the service, facilities and cleanliness are okay.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is very friendly and the place is very nice
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1 people find it helpful
u***o
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Spacious and quiet... Strategic location
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1 people find it helpful
s***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 31 week(s) ago
The room was average. The hotel towels weren't very clean. There were yellow stains on them, as if they hadn't been washed. The TV wouldn't work. The AC wasn't working, even though I set it to its coldest setting, the room still didn't feel cold. I thought there was a swimming pool. Turns out there isn't. If I had known that, I wouldn't have included the lure of a swimming pool in the ad. It's expensive.
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Accommodation's Reply
14 Apr 2026
Thank you for staying at Grand Hotel Jambi. We apologize for any inconvenience you experienced during your stay. We will reassess our room amenities and welcome your feedback. Additionally, we apologize for not promoting our hotel swimming pool anywhere, as it is not currently available.
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Tara O.
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10.0
/10
Reviewed 31 week(s) ago
Satisfactory hotel facilities and friendly staff.
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Hardian E. P.
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Staycation
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9.4
/10
Reviewed 31 week(s) ago
The staff and security are all friendly and willing to help you carry your things.
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1 people find it helpful
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Asep D. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
A recommended hotel in the heart of Jambi. I always stay here during my homecoming trips due to its strategic location in the heart of Jambi.
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F***n
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5.8
/10
Reviewed 35 week(s) ago
The room was very dirty & smelly, the AC was not cold, to be precise.
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1 people find it helpful
Christian S.
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8.5
/10
Reviewed 41 week(s) ago
a bit over price for an old hotel , mosquito are in the room, water heater is ok , the aircon is too close to the bed
3 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Good hotel, clean and friendly
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m***d
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Transit
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10.0
/10
Reviewed 47 week(s) ago
comfortable place, delicious food..
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1 people find it helpful
N***l
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10.0
/10
Reviewed 50 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
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Nurul K.
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10.0
/10
Reviewed 50 week(s) ago
The hotel staff is friendly, the rooms are comfortable, and they're cleaned daily. Overall, it's a great place to rest and have activities.
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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