AONE Hotel Wahid Hasyim

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Overall Ratings & Reviews AONE Hotel Wahid Hasyim

Traveloka (4,497)
Other sources (58)
8.6
Very Good
From 4,497 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about AONE Hotel Wahid Hasyim
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Distance to City Center (111)
Staff Friendliness (105)
Bedroom (91)
Ambiance (90)
Taste (79)
Accessibility (78)
Hotel Area (76)
Room Space (75)
Bathroom (75)
Variety (74)
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Traveler Reviews AONE Hotel Wahid Hasyim

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40
Customer reviews
Dwi R. O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The staff is friendly. When there's a problem in the room, it's quickly addressed. It's really cool. The food is also delicious. The location is strategic, close to Sarinah.
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R***a
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Leisure
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8.2
/10
Reviewed 4 week(s) ago
Good, but it's a bit confusing because it's not a smart TV. Otherwise, it's great.
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Amanda A.
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Staycation
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8.8
/10
Reviewed 4 week(s) ago
Good accommodation and services
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Verified Traveler
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6.7
/10
Reviewed 5 week(s) ago
The AC was on but the indicator was off, the temperature couldn't be adjusted, I called the receptionist and the officer came and informed me that a few days ago when setting the AC in the rooms there was an error so they couldn't do anything, in fact they said there were other rooms that were the same. Not providing a solution, I asked him to tell the receptionist if they wanted to change rooms because the temperature couldn't be read very cold. The officer refused to explain, didn't want to help, the reason was also very unhelpful and not problem-solving. Finally, I called the receptionist with a dusty phone receiver and the cable had to be held because it was loose and easily detached from the phone, finally I waited until there were more calls to immediately follow up and be moved to a room. After waiting for a long time and initially being refused by the receptionist with the reason that the room was full and other unclear reasons, then I was informed that I could move rooms and the AC officer was also in front of my room again to exchange the room key. I was moved to another floor, the AC was okay but the bathroom looked like it had never been wiped, the corners near the mirror were full of dust.
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Verified Traveler
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10.0
/10
Reviewed 6 week(s) ago
The room is a bit dark in terms of lighting, otherwise it's okay.
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R***n
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The room is comfortable, the staff is friendly, the food is delicious, the location is strategic.
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O***i
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Business
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5.8
/10
Reviewed 8 week(s) ago
The room was not very clean, there were cockroaches in the bathroom, the bathroom water was also not very clean and when I stayed the water was black and muddy because it was being repaired, but the staff did not inform me in advance that there were repairs.
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1 people find it helpful
A***x
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Business
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10.0
/10
Reviewed 9 week(s) ago
Yes, the hotel is quite good, clean, the food is quite good.
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H***h
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8.5
/10
Reviewed 11 week(s) ago
Really like it 😍 the kids are also happy because there is a play area, the room is clean and the service is very friendly, we arrived at the hotel in the middle of the night but the staff was still quick to help lift and deliver the items to the room
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RIKI R.
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10.0
/10
Reviewed 12 week(s) ago
A stay at AONE Hotel Wahid Hasyim offers a comfortable experience, with its strategic location in central Jakarta, close to various dining options and shopping centers. The rooms are clean, spacious, and well-equipped for both business and leisure travelers. The friendly and prompt service makes check-in and check-out a breeze. Overall, this hotel is a great choice, offering a great value for money for a comfortable stay in the city center.
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Odinson C.
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8.4
/10
Reviewed 18 week(s) ago
You can't take it home if you come home early. The restaurant opens at 6.
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L***d
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Staycation
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9.3
/10
Reviewed 19 week(s) ago
Pak Andy, the receptionist, was really helpful and thoughtful.
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Imelda L.
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Staycation
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6.6
/10
Reviewed 20 week(s) ago
Booked a Junior Suite room, but it wasn't very clean when we arrived, the AC wasn't cold enough even though it was set to low temperature, the food lacked variety and taste, and for a 4-star hotel, anyone could access the room area, as the elevator doesn't use card access, which is a bit odd. The location is very strategic, and there's a really cozy cafe in front to hang out until late at night. Sorry about that.
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1 people find it helpful
S***a
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Business
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7.2
/10
Reviewed 21 week(s) ago
On the second day, when we arrived at the room, it was already nighttime and the bathroom amenities were missing. After asking for them, they delivered them after about 10 minutes. There was a package left at the reception. When they wanted to pick it up, they couldn't find it. They searched for it, but they couldn't find it.... So they decided to just have it delivered to their address later. The service was quite disappointing.
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1 people find it helpful
M***d
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Staycation
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9.3
/10
Reviewed 23 week(s) ago
The hotel is well-located, within walking distance of the city center, which makes it very convenient for guests. The rooms are clean, tidy, and well-maintained, providing a comfortable stay. However, the variety of food and beverages offered could be improved. Additionally, during breakfast service, the main dishes were not available on time; even after 6:30 a.m., items such as rice and other heavy breakfast options had not yet been served. Overall, the hotel offers good accommodation, but there is room for improvement in its food and breakfast service.
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1 people find it helpful
R***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Satisfactory service, must stay here again if you go to Jakarta, close to everywhere
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2 people find it helpful
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
One of the hotel options in the area around the Jalan Sabang culinary center
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Hendrik K.
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8.8
/10
Reviewed 28 week(s) ago
For business or work trips, it is still recommended.
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1 people find it helpful
T***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8.6
/10
Reviewed 29 week(s) ago
There's no Netflix. The TV is still very old-fashioned. The shower upstairs can't be used. Ma'am.
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ANDRIVAI S.
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10.0
/10
Reviewed 30 week(s) ago
Thank you, very nice, access is so easy
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2 people find it helpful
Accommodation's Reply
19 Nov 2025
Thank you so much for your wonderful feedback! 😊 We’re delighted to know that you enjoyed your stay with us at AONE Hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant experience soon. Warm regards, AONE Hotel Management
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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