Overall Ratings & Reviews Aston Pasteur

Traveloka (16,513)
Other sources (216)
8.7
Very Good
From 16,513 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Staff Friendliness (389)
Bedroom (382)
Room Space (367)
Variety (355)
Taste (342)
Bathroom (338)
Ambiance (334)
Distance to City Center (328)
Family Friendly (317)
Hotel Area (315)
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Traveler Reviews Aston Pasteur

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Customer reviews
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Feri N.
icon-Staycation
Staycation
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8.5
/10
Reviewed 14 hour(s) ago
Best recommended hotel in Bandung
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AMAL N. B. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
staff very friendly & F & B sgt sedap
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E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the rooms are spacious and clean.
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Accommodation's Reply
05 Jun 2026
Dear Gentlemen/Ladies, Thank you for your positive review. We are delighted to hear that the friendliness of our hotel staff, as well as the spaciousness and cleanliness of the rooms, provided you with a memorable stay. Your compliments motivate our entire team to continue striving to provide the best service and comfort to all our guests. We hope to welcome you back to Aston Pasteur Hotel Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
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Dewi P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
The closest hotel right after exiting the Pasteur toll road, it's great for those who want to connect somewhere but stop by in Bandung.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Davy P., Thank you for your positive review. We are delighted to hear that Aston Pasteur Bandung's strategic location, adjacent to the Pasteur Tollway exit, greatly enhanced your travel experience. We are pleased to be a convenient stopover for guests traveling through or visiting Bandung. Your compliments encourage us to continue striving to provide the best service and experience for all our guests. We look forward to welcoming you back to Aston Pasteur Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Wisnu S.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 day(s) ago
Very comfortable, good view, friendly.
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Accommodation's Reply
05 Jun 2026
Dear Mr. Wisnu S., Thank you for your positive review. We are delighted to know that the hotel's comfort, beautiful views, and friendly service from our team provided you with a memorable stay. Your compliments motivate our entire team to continue striving to provide the best service and comfort to all our guests. We hope to welcome you back to Aston Pasteur Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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S***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 day(s) ago
Good service, just some parts of the facility need maintenance.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for taking the time to review and provide feedback regarding your stay at Aston Pasteur Bandung. We are delighted to know that our team's service left a positive impression on you during your stay. We apologize if some facilities were not in the best condition. Your feedback is invaluable and will be considered and evaluated by the relevant team to improve the quality of care and the comfort of our facilities. Thank you for your compliments and suggestions. We hope to welcome you back to Aston Pasteur Bandung again for an even better experience next time. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Will always be my hotel every time I go to Bandung, because the breakfast has quite a lot of choices 💯
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Thank you for your kind review and your trust in Aston Pasteur Hotel Bandung. We are delighted to know that our hotel is always your first choice when visiting Bandung, and we are pleased to hear that our diverse breakfast menu meets your expectations and is one of the reasons you choose to stay with us again. 💯 Your appreciation and loyalty are a great driving force for our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Aston Pasteur Hotel Bandung on your next visit. Sincerely, Renny Sandia, General Manager, Aston Pasteur Hotel Bandung
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Yanuar n.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff at the restaurant were friendly and helpful.
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Accommodation's Reply
28 May 2026
Dear Valued Guest from Aston Pasteur Bandung, Thank you for your positive review regarding your stay. We are delighted to hear that our restaurant staff provided friendly and helpful service during your stay. Your compliments encourage our team to strive to provide the best service to all our guests. We hope to welcome you back to Aston Pasteur Bandung again in the future. Sincerely, The Management Team, Aston Pasteur Bandung
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C***T
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great, delicious... the staff are kind and friendly and willing to help.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Warm regards from Aston Pasteur Hotel Bandung. Thank you for your kind review. We are delighted to hear that you enjoyed your stay and were satisfied with the service provided by our friendly and helpful staff. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Aston Pasteur Hotel Bandung again in the future. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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D***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 2 week(s) ago
Always okay to stay here even though the TV is not Smart/Android yet. Big thanks to the Cuanki tenant guard on May 22, 2026, I forgot a safety pin for my hijab, she gave it to me. It's simple but other staff can't do it, hehe. Because I've asked for help from others, they answered okay, until finally halfway through the breakfast was not available/didn't help, maybe it's not a priority for them, haha. Well said, big thanks to the Cuanki tenant hijab guard.. May you continue to be blessed with good fortune.
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Accommodation's Reply
28 May 2026
Dear Guests at Aston Pasteur Hotel Bandung, Thank you for your valuable feedback and for choosing Aston Pasteur Hotel Bandung as your accommodation again. We are delighted to hear that you enjoyed your stay. We have taken your feedback regarding the lack of Smart TVs and Android TVs into consideration and will strive to improve our facilities in the future. Thank you for your compliments to the staff member who provided the scarf pin. We will pass on our thanks to that staff member. Furthermore, we apologize that we were unable to adequately fulfill your request. We will take your feedback into consideration for future operations and will do our best to ensure that all staff members can more attentively meet the needs of each guest. Thank you again for your patronage. We look forward to welcoming you back again. The Management Team, Aston Pasteur Hotel Bandung
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is comfortable and the facilities are good. The only thing I found yesterday was that the parking spot behind the hotel was inconvenient because I had to walk out of the hotel. Luckily, it wasn't too far.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung thanks you for your review of your stay. We are delighted that you enjoyed your stay and found our facilities comfortable. However, we apologize for any inconvenience caused by the parking area located at the rear of the hotel, which required walking through the outdoor parking area. Your feedback is invaluable to us and will help us improve our comfort and services in the future. We hope to welcome you back to Aston Pasteur Hotel Bandung again in the future. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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Reuben F. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
I got the rooms I booked, both on the 11th floor, but the rooms were not soundproof so the sound of vehicles, especially motorbikes, was quite loud inside the room. The carpet in the family room was still a bit dirty so the staff cleaned it again during check-in. Upon check-in, both rooms were not provided with towels & one room did not have a bath mat. In my opinion, room service was very slow, because after asking the staff and receptionist up to 5 times, finally towels were delivered after waiting ± 2 hours....
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Aston Pasteur Hotel Bandung thanks you for taking the time to provide a review and feedback regarding your stay. We apologize for any inconvenience you experienced, such as the noise from vehicles entering your room, the uneven carpeting, the lack of available in-room amenities upon check-in, and the delayed delivery of towels and other amenities via room service. Your feedback has been taken seriously and has been forwarded to the relevant departments for immediate evaluation and improvement to prevent such incidents from happening again in the future. We appreciate you choosing Aston Pasteur Hotel Bandung and look forward to welcoming you back with even better service on your next visit. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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Sri E. M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Family friendly hotel, awesome
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1 people find it helpful
Accommodation's Reply
28 May 2026
Warm regards from Aston Pasteur Hotel Bandung. Thank you for your kind review. We are delighted to hear that Aston Pasteur Hotel Bandung is a comfortable and family-friendly hotel. Your compliments encourage us to continue providing the best service and experience for all our guests. We hope to welcome you and your family back to Aston Pasteur Hotel Bandung again. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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fariz r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Overall, I enjoyed my staycation at Aston Pasteur, but the car park was a bit far back because the basement parking lot was already full.
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Accommodation's Reply
28 May 2026
Dear Valued Guest of Aston Pasteur Bandung, Thank you for taking the time to review your stay. We are delighted that you enjoyed your stay at Aston Pasteur Bandung overall. However, we apologize for the inconvenience caused by the limited parking at the rear, as the underground parking was full upon your arrival. Your feedback is invaluable to us and will help us improve our comfort and services in the future. We hope to welcome you back to Aston Pasteur Bandung again in the future. Sincerely, The Management Team, Aston Pasteur Bandung
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soviani
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable, clean, friendly staff, varied and delicious food.
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Accommodation's Reply
28 May 2026
Dear Guests, It is with great pleasure that we, Aston Pasteur Bandung Hotel, thank you for your positive review regarding your stay. We are delighted that you enjoyed the cleanliness of the hotel, the friendliness of our staff, and the variety and delicious food. Your feedback encourages us to continue developing our services to the best of our ability for all our guests. We hope to welcome you back to Aston Pasteur Bandung Hotel again in the future. Sincerely, The Management Team, Aston Pasteur Bandung Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and very good service
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Accommodation's Reply
28 May 2026
Warm regards from Aston Pasteur Hotel Bandung. Thank you for your kind review. We are delighted to know that you enjoyed your stay and were satisfied with our services. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Aston Pasteur Hotel Bandung again in the future. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Even though we had to wait a bit for the room because it wasn't ready (later than the check-in time), staying at Aston was fun. We were looking for a room that could fit 3 people👍
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Accommodation's Reply
28 May 2026
Dear Guests at Aston Pasteur Bandung, Thank you for taking the time to write a review and share your stay experience. We apologize for the inconvenience caused by the wait during check-in due to the room not being ready at the scheduled time. Your feedback is valuable and will be used to improve the quality of our service. However, we are very pleased to hear that your stay at Aston Pasteur Bandung was satisfactory and that the room we provided met your family's needs. We hope to welcome you and your family back again in the future with even better service. Sincerely, The Management Team, Aston Pasteur Bandung
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've stayed here several times, why do I like it? Because the food is delicious, varied, the chicken porridge is complete with liver and gizzard, there are all kinds of herbal drinks, the bed is bright, the mattress is comfortable with 6 pillows, it's close to everything, next to the Indomaret hotel and eateries, close to the toll road too, basically it's recommended for those who want to stay overnight without any hassle.
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Accommodation's Reply
28 May 2026
With our deepest respect from Aston Pasteur Hotel Bandung, we thank you for taking the time to write such an excellent review and for choosing Aston Pasteur Hotel Bandung as your accommodation on multiple occasions. We are delighted to hear that you enjoyed our varied breakfast menu, especially the chicken congee and traditional herbal drinks, as well as the comfort of our rooms and beds. We are pleased that our convenient location, close to various amenities, contributed to your stay. Your review and feedback motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Pasteur Hotel Bandung again. Sincerely, The Management Team, Aston Pasteur Hotel Bandung
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Della A.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
I've stayed at Aston several times, twice at Pasteur. The first experience was very impressive. The second was a bit disappointing. Cleanliness was okay, but initially I didn't get a towel or bath mat. After contacting several times, I finally got one. The bathroom facilities aren't what they used to be, and there's no laundry bag for a hotel like Aston, which was quite surprising. Oh yeah, when I wanted to dry my hair, the hairdryer didn't work. Hopefully, things will improve in the future.
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Accommodation's Reply
13 May 2026
Dear Ms. Della A., Thank you for taking the time to review and provide feedback regarding your stay at Aston Pasteur Bandung. We appreciate your continued patronage of Aston Pasteur Bandung, especially your second visit. We apologize for the inconvenience you experienced during your stay, particularly the delays in providing towels and bath mats, the change in bathroom amenities, the absence of laundry bags, and the non-functional hairdryer. These issues did not reflect the high standards of service we strive to provide to all our guests. Your feedback is very important to us, and we have immediately taken it into consideration with our relevant teams to ensure the quality of our facilities and services aligns with your positive experience on your previous visit. Thank you for your interest and constructive feedback. We look forward to welcoming you back to Aston Pasteur Bandung for an even better experience in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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Melia F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The first time I stayed here, the kids immediately loved it, the room was spacious, the bathroom was spacious, the food was delicious and varied.
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Accommodation's Reply
13 May 2026
Dear Ms. Melia F., Thank you for your positive review. We are delighted to hear that your first experience at Aston Pasteur Bandung was very enjoyable, especially for the children. We are also pleased to hear that the spacious rooms, comfortable bathrooms, and delicious and varied food contributed to your and your family's comfortable stay. Your compliments encourage us to continue striving to provide the best service and experience for all our guests. We hope to welcome you and your family back to Aston Pasteur Bandung in the future. Sincerely, Renny Sandia, General Manager, Aston Pasteur Bandung
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