7.9
Pleasant
From 249 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.5

Meal

7.5

Location

8.1

Service and Facilites

7.7

People often mention about Hotel Tiara Surya Syariah
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Room Space (5)
Bedroom (5)
Accessibility (4)
Wifi (4)
Bathroom (4)
Distance to City Center (3)
Staff Friendliness (3)
Check-in/out Time (3)
Family Friendly (2)
Ambiance (2)
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Traveler Reviews Hotel Tiara Surya Syariah

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40
Customer reviews
J***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
the lights are not bright enough in the room + in the bathroom. the middle light is off the tiles are dusty. the pillowcases feel like they're used because they're wrinkled
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T***h
icon-Business
Business
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8.5
/10
Reviewed 9 week(s) ago
Strategic location, with a calm atmosphere, not noisy and spacious rooms.
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1 people find it helpful
s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Hotel near the main road. Room is quite big but please improve the cleanliness of the room. Last experience, bathroom towels are full of ants. The room smells of cigarettes and the toilet faucet is leaking.
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H***y
icon-Staycation
Staycation
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8.8
/10
Reviewed 14 week(s) ago
The room is quite clean and spacious, the AC is quite cold, it's not bad, just lacking tissues in the room.
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
clean and comfortable hotel 👍 recommended for staying in the Bontang area 😇
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
They said, this is a legendary hotel. But I see a lot of renovations, like the floor is made of vinyl. The bathroom has been replaced with ceramics. For a spacious room like this, this price is worth it + breakfast too. The only downside is that the toilet gives off an unpleasant smell and the lighting in the hallway is lacking. It's dim. Hopefully there will be improvements
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V***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Good place, the staff are very friendly to customers.
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Moch J. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Stayed for a few days and it was very enjoyable with the friendliness of the staff.
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1 people find it helpful
Muhammad I. F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 118 week(s) ago
Very very lacking from all aspects of the room to room facilities, toilets, to breakfast which was only given in the form of packaged rice like the tahlilan event that was hung in front of the room door.
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3 people find it helpful
Muhammad I. F.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 118 week(s) ago
It's better to find another hotel with lots of minuses (AC is not cold, facilities in the toilet are minimal, only toothpaste and shampoo + the water smells like the smell of sewers, the room has lots of mosquitoes, the lighting in the room + the toilet is very dim) really don't recommend.
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3 people find it helpful
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Muslim A. A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 136 week(s) ago
It's good you don't have to stay here, the price is expensive, the facilities are really bad, the hotel is happy, the price is cheap, the facilities are complete, food is provided, if it's boxed here even though the price is expensive, then there's no hot water, not a recommendation.
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4 people find it helpful
Jauhariah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Clean, tidy, comfortable drinking places to make tea or coffee are available near the room .
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1 people find it helpful
Cerberus
icon-origin-TRAVELOKA
6.3
/10
Reviewed 159 week(s) ago
The water smells like it hasn't been slept in a long time.
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1 people find it helpful
Tuti M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 185 week(s) ago
Room conditions and facilities are not clean.
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2 people find it helpful
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dodi b.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 188 week(s) ago
Easy access, friendly service, affordable prices.
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1 people find it helpful
Tri Handoko Saputro
icon-origin-TRAVELOKA
10.0
/10
Reviewed 209 week(s) ago
Hotel Tiara Surya ini nyaman sekali, bersih dan disambut ramah sama resepsionis nya, di kamar sudah pakai kunci kartu sehingga lebih modern dan pastinya aman. Kamar mandi sudah menggunakan shower dan dipersiapkan beberapa alat mandi. Disediakan pula sajadah untuk sholat bagi yang muslim dan ada alquran untuk mengaji. Sarapan pun diantar ke kamar dan enak. Mantap bakal balik kesini kalau ke bontang.
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4 people find it helpful
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Boby M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 239 week(s) ago
The hotel is good, given breakfast food, clean, okay tv, okay ac, can make coffee and tea. The place is strategic near the food stalls, Indomaret high school. So if you need something, don't look for it too far. The best.
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Lita M.
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Romantic
icon-origin-TRAVELOKA
6.9
/10
Reviewed 269 week(s) ago
Even more so for the room facilities, for the receptionist service is good
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2 people find it helpful
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Indriyanti
icon-origin-TRAVELOKA
6.3
/10
Reviewed 280 week(s) ago
No towels prepared, the taps like to turn on on their own.
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4 people find it helpful
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darmawi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 287 week(s) ago
Clean, comfortable and our family feels comfortable to relieve our activities.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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