Dear Mr. Mohammad, Thank you for your excellent review and rating of your stay at Harper Mt Haryono. We apologize for the inconvenience caused by the air conditioning not cooling properly and the leak during your stay. We have immediately forwarded this information to our engineering team for a thorough inspection and repair to prevent such incidents from happening again in the future. Your feedback is invaluable to us in maintaining and improving the quality of our hotel facilities and services. We hope to welcome you back again to provide you with an even better, more comfortable, and more memorable stay. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Guest, Thank you for sharing your feedback and for your compliment regarding the spaciousness of our rooms. We sincerely apologize for the inconvenience regarding the window setup in your smoking room. We appreciate your valuable observation regarding the airflow and window policy. Please be assured that we have shared your comments with our management team as constructive feedback for our future facility and policy reviews. We hope to have the opportunity to welcome you back for an even better stay in the future. Best Regards, Hermawan Priyatna General Manager

Dear Valued Guest, Thank you so much for your wonderful review and 10/10 rating for your stay at Harper Mt Haryono. We are delighted to know that Fawzan's service left a positive impression on you. We have conveyed this compliment directly to Fawzan and the reception team to express our gratitude and inspire them to continue striving for the best service. We look forward to welcoming you back again for another memorable stay. Sincerely, Hermawan Priyatna, General Manager

Dear Mr. Dims, Thank you very much for your excellent review and 10/10 rating for Harper's Mt. Haryono Hotel. We are delighted to hear that the friendly service from Andin and the reception team impressed and made your stay comfortable. We have conveyed this compliment directly to Andin and the reception team to encourage them to continue providing the best service. We hope to welcome you back again. Sincerely, Hermawan Priyatna, General Manager

Dear Mr. Rudy T., Thank you very much for your excellent review and rating of Harper Mt. Haryono. We are delighted to hear that you enjoyed your stay with us. From our superb central location and the exceptional service of our staff to our delicious cuisine, your satisfaction is paramount to our entire team. We hope to welcome you back again for another memorable stay. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Customer, Thank you for your positive review of Harper mt haryono. We are deeply grateful for your trust and support. We are delighted to know you had a memorable experience during your stay. Customer satisfaction is our top priority, and such compliments motivate our entire team to strive for the best service, maintain the comfort of our facilities, and create memorable experiences for all guests. We hope to welcome you back on your next visit and provide you with an even better or more impressive experience. Thank you for your trust. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Customer, Thank you for your positive review of Harper mt haryono. We are deeply grateful for your trust and support. We are delighted to know you had a memorable experience during your stay. Customer satisfaction is our top priority, and such compliments motivate our entire team to strive for the best service, maintain the comfort of our facilities, and create memorable experiences for all guests. We hope to welcome you back on your next visit and provide you with an even better or more impressive experience. Thank you for your trust. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Guest, Thank you for staying at Harper MT Haryono and for sharing your feedback with us. We sincerely apologize that our breakfast variety, refill management at the buffet, and room size did not fully meet your expectations. Your comments regarding the protein options and food availability have been shared with our F&B team to ensure improvements are made moving forward. On a positive note, we are delighted to hear that you enjoyed the warm and friendly service from our staff. We hope to have the opportunity to welcome you back for a much improved experience in the future. Best Regards, Hermawan Priyatna General Manager

Dear Valued Guest, Thank you for sharing your feedback! We are thrilled to hear that you enjoyed our breakfast spread and found our team friendly and helpful. It’s also great to know that our proximity to the LRT station made getting around convenient for you. We look forward to welcoming you back to Harper M.T. Haryono Jakarta on your next visit! Best Regards, Hermawan Priyatna General Manager

Dear Mr/Mrs. Aretomadha, Thank you so much for the fantastic 10/10 rating and kind words! We are glad you enjoyed a peaceful, restful stay with us. We will be sure to pass along your special shout-out to Andin at the front desk and the rest of our team—they will be delighted to know their hospitality made a great impression on your stay. We look forward to welcoming you back to Harper M.T. Haryono Jakarta again soon! Best Regards, Hermawan Priyatna General Manager

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback about your stay at Harper MT Haryono. We are delighted to know that you found our hotel a good and comfortable place to stay. Your kind feedback is greatly appreciated and motivates our team to continue providing excellent service and a pleasant experience for every guest. We look forward to welcoming you back to Harper MT Haryono on your next visit to Jakarta. Best Regards, Hermawan Priyatna General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Harper Mt Haryono. We apologize for the inconvenience you experienced regarding the bathroom, which had a flooding problem and an unpleasant odor. We understand that this situation may have reduced your comfort during your stay. We have noted your feedback and will work with our engineering and housekeeping teams to inspect the drainage system, cleanliness of the area, and odor management. We will follow up regularly to ensure that similar issues can be addressed promptly and prevented from recurring. Thank you for your interest and feedback. We greatly appreciate the opportunity to improve and provide you with a better experience in the future. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Guest, Thank you so much for taking the time to share your 7-day stay with your family at Harper Mt. Haryono Hotel. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the quality of the facilities, and the friendliness of our entire team, from security and reception staff to housekeeping. We are also pleased that the room renovations during your stay provided comfort for you and your family, especially since you travelled with young children. Your compliments and feedback regarding the hotel's location and services mean a great deal to us. We will continue to strive to maintain our service standards and provide comfortable stays for all our guests and their families. We are honored to know that you plan to stay at Harper Mt. Haryono again if you have any business in East Jakarta in the future. God willing, we would love to welcome you and your family back with our best service. Thank you for your trust and feedback, and we look forward to seeing you again at Harper Mt. Haryono. Sincerely, Priyatana, General Manager

Dear Valued Guest, Thank you very much for taking the time to share your positive feedback about your experience at Harper MT Haryono. We are delighted to know that you were satisfied with the service provided by our team, especially by Andin from our Reception team. Your kind appreciation will certainly be shared with Andin as recognition for her warm and attentive service. We truly appreciate your support and hope to have the pleasure of welcoming you back to Harper MT Haryono for another enjoyable stay. Best Regards, Hermawan Priyatna General Manager

Dear Mr. Raditiya, Thank you very much for taking the time to share your experience staying at Harper Mt. Haryono. We are delighted to hear that you were satisfied with the service and assistance our team provided throughout your stay. Your satisfaction and comfort are our top priority and drive our team to strive to provide the best service to all our guests. We hope to welcome you back to Harper Mt. Haryono again in the future and provide you with an even more comfortable and memorable stay. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at Harper Mt. Haryono Jakarta. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the friendliness of our staff. Your compliments motivate our entire team to strive to maintain our standards of cleanliness and provide friendly and excellent service to all guests. Thank you for trusting Harper Mt. Haryono Jakarta. We hope to welcome you back again and provide you with another memorable stay. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Customer, Thank you for your positive review of Harper mt haryono. We are deeply grateful for your trust and support. We are delighted to know you had a memorable experience during your stay. Customer satisfaction is our top priority, and such compliments motivate our entire team to strive for the best service, maintain the comfort of our facilities, and create memorable experiences for all guests. We hope to welcome you back on your next visit and provide you with an even better or more impressive experience. Thank you for your trust. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Customer, Thank you for your positive review of Harper mt haryono. We are deeply grateful for your trust and support. We are delighted to know you had a memorable experience during your stay. Customer satisfaction is our top priority, and such compliments motivate our entire team to strive for the best service, maintain the comfort of our facilities, and create memorable experiences for all guests. We hope to welcome you back on your next visit and provide you with an even better or more impressive experience. Thank you for your trust. Sincerely, Hermawan Priyatna, General Manager

Dear Valued Guest, Thank you so much for taking the time to review and rate our hotel so highly. We truly appreciate all feedback, as it motivates our entire team to continue striving to provide the best possible service. We are delighted to hear that you enjoyed your stay with us, from the comfort of the rooms and cleanliness to the amenities and the service from all our staff. Guest satisfaction is always our top priority, and a positive review like yours is a source of pride for our entire team. We will pass on your thanks to all our staff members as a token of our appreciation for their dedication to providing friendly, professional, and attentive service. Thank you again for your trust in choosing our hotel as your accommodation. We hope to welcome you and your family back again on your next stay and provide you with an even more memorable experience. Sincerely, Hermawan Priyatana, General Manager

Dear Valued Guest, Thank you so much for taking the time to review and rate our hotel so highly. We truly appreciate all feedback, as it motivates our entire team to continue striving to provide the best possible service. We are delighted to hear that you enjoyed your stay with us, from the comfort of the rooms and cleanliness to the amenities and the service from all our staff. Guest satisfaction is always our top priority, and a positive review like yours is a source of pride for our entire team. We will pass on your thanks to all our staff members as a token of our appreciation for their dedication to providing friendly, professional, and attentive service. Thank you again for your trust in choosing our hotel as your accommodation. We hope to welcome you and your family back again on your next stay and provide you with an even more memorable experience. Sincerely, Hermawan Priyatana, General Manager