The staff is friendly, the room is clean and smells good.

Great location, friendly service. The room was clean and quite spacious. However, it did have a musty, damp odor. Overall, the food was tasty and varied. However, during my stay, the only protein option was eggs; there were no other proteins like chicken or fish.

The hotel staff is very friendly, close to the Clock Tower.

The hotel staff was very friendly and the rooms were very comfortable.

Nice hotel. Sure to repeat next time.

Strategic location, delicious food, clean bathroom.

The bathroom in the room where I stayed gave off an unpleasant odor, like the smell of a sewer, even though my room was on the 3rd floor… but it helped a bit with the electric air freshener placed in the bathroom, although there was still a smell… perhaps the cleanliness of the bathroom could be improved, so that guests feel more comfortable.

Staff is very friendly everything is explained

The hotel staff is friendly, the rooms are nice, the price is still okay... There is AC, Wi-Fi, close to the city center, very strategic.

The location is near Jam Gadang and there are many food stalls around the hotel.

A favorite place to stay in Bukittinggi because it is close to the Jam Gadang area.

Strategic location close to everywhere, spacious and clean rooms, good service, and the view from the hotel is also really great!!! The only downside is that it's a bit noisy, but overall it's very good!!🌟🌟🌟

It's really close to the Clock Tower, the service is super friendly, and the cleanliness is top-notch. It's amazing, and I won't regret staying here. If I go to Bukittinggi, I'll definitely book a hotel here. Thank you to the entire hotel team for their excellent service.

Clean and comfortable rooms, close to everywhere... Recommended for families

The perfect hotel for a holiday to Bukittinggi

I booked a superior room, room G06. It was a bit noisy because there was a benton ladder next to it. There was a window, but behind it was a wall. It wasn't very spacious, but it was enough for me. However, there was a cafe on the rooftop and the view was great, as was the food. The price was attractive.

For all of them it's good and comfortable

It seems like different classes have different room service. And the room didn't match the picture I booked. Whether it was really like that or what, only they know. The broken remote wasn't replaced, sandals for two people but only one, and one drinking glass was dirty. But still, thank you for your service. 🙏

The hotel staff is very friendly, the car park is also neatly arranged and definitely safe too.

We were interested in staying at this hotel because we read good reviews and it seemed like many gave it a perfect score. First impression when we arrived, the parking lot was cramped but it wasn't a big problem because there was a parking attendant who helped tidy up the parking lot, we wanted to enter the hotel but we were confused about where the lobby was, there was no officer to direct us, once we found the lobby there were 2 officers sitting in their places and when we were told it was a bit difficult to find the lobby because there were no directions or anyone to direct us they said: sorry ma'am. We got a room through the hallway, the room was quite big for a family room but there was no view because it faced a high wall (ground floor room which went down one floor from the lobby), the room was damp because Bukittinggi was cold and sunlight didn't reach the room because it was located below and blocked by the wall. The bed sheets weren't clean including the bed cover, the color was yellowish white to the point that the children were hesitant to cover themselves. The bathroom had smooth water from the tap, the water after bathing was always remembered near the toilet. The food menu was limited, not as written in the reviews. The kids initially asked to eat out, but I said the reviews said the food was delicious, so we'd just pay extra. However, when we arrived at the restaurant, we were very disappointed. The food was limited and the taste was very ordinary, not specifically Minangkabau food. The only plus point, in our opinion, was its proximity to the Jam Gadang (the clock tower).