8.2
Very Good
From 1,693 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about Arinas Hotel
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Staff Friendliness (29)
Distance to City Center (26)
Bedroom (25)
Room Space (24)
Surroundings (23)
Ambiance (22)
Bathroom (22)
Accessibility (21)
Hotel Area (19)
Check-in/out Time (18)
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Traveler Reviews Arinas Hotel

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40
Customer reviews
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Very strategic... I won't regret it at all
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Nisya M. S.
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
First time staying, immediately wow, oh my God, it's nice (it's just a shame it's not soundproof, you could still hear the people next door yesterday). The food is delicious, really satisfying if you're looking for a restaurant. The room is neat, clean, fragrant, and in short, it's nice and the price is cheap, in my opinion. I'll be back to that hotel next time, the access is also easy, not too far.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
As for the rooms and staff, they are very good and recommended, but the breakfast is not very varied and the taste needs to be improved.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Good and friendly service, strategic location near the Grand Mosque, Damri station and bus terminal, and the economic center...
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D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Comfortable, great room service, everyone is friendly and clean
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i***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Great..friendly staff, clean room, will come back again next time
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1 people find it helpful
A***m
icon-origin-TRAVELOKA
6.9
/10
Reviewed 13 week(s) ago
Check-in took a long time. The room wasn't ready. It was supposed to be at 2:00 PM, but it was ready at 3:33 PM. After a long trip, you need to rest, etc. For that price, I don't think this kind of service is worth it. At least they would have given me a welcome drink to make things less disappointing as compensation.
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2 people find it helpful
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
It was good.
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d***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Low budget and very comfortable for families, the location is close to everywhere.
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2 people find it helpful
s***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel is strategically located, close to the city center
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2 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The hotel is nice, clean and spacious, the staff are friendly.
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Donna C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Great!! Good services, full smile staff. Love it
1 people find it helpful
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
I got a room on the 6th floor, there is an elevator to the room, so it's nice not to get tired. The room is quite spacious, the window faces out so you can see the view around the hotel, the room is comfortable & clean. This is the 2nd time I've stayed at this hotel. The best in my opinion💖💯
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Accommodation's Reply
05 Jul 2025
Thank you for staying at Arinas Hotel, we look forward to your return, always stay healthy
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The hotel is clean and the hotel staff is responsive to guests.
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P***I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
The front office service is very good and the room is very comfortable. It's just that the breakfast food is "all cold", maybe the restaurant staff should be more aware and check the food. Because when breakfast the restaurant is often left there is no restaurant staff.
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2 people find it helpful
Accommodation's Reply
05 Jul 2025
Thank you for staying at Arinas Hotel, we apologize for the inconvenience, your input will be an improvement for us. Stay healthy.
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SANI F. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
I have been a regular customer staying here for a long time. The service is very satisfying, clean. Oh yes. There are already several rooms that have been renovated. The new look is very good. This is what I used to stay on June 1-3, 2025, a newly renovated room. Cool, right? In addition to the price, it is very friendly to the wallet, comfortable. Message for guests who stay, keep it clean and maintain the use of the facilities, okay.. So that other guests can also feel the clean and well-maintained room. Thank you to the crew. Next time will stay again.. 🙏🤗
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4 people find it helpful
Accommodation's Reply
05 Jul 2025
Thank you for staying at Arinas Hotel. We are very happy to receive appreciation from you. We will improve our service again, for other rooms are also in the process, and wait for your return,
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SANI F. Z.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Now there are more changes from the renovated rooms to the elevators which are already good. I always stay at Arinas Hotel, besides the good service. The location is strategic, close to the pharmacy and the price is affordable.
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SANI F. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Whenever there is a work activity, and family vacation, I always choose to stay at Hotel Arinas. Besides being close to the shopping center, the service is very satisfying.
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W***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
comfortable for a one star hotel.....,
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1 people find it helpful
D***I
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
hotel in the middle of Lampung city that is recommended for transit in Lampung City, clean rooms and good service. clean. what needs to be improved.. on internet wFi access. so that internet speed is not limited to 2-3 mbps only. thank you.
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1 people find it helpful
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