8.2
Very Good
From 1,785 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.2

People often mention about Arinas Hotel
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Staff Friendliness (32)
Distance to City Center (31)
Bedroom (31)
Room Space (30)
Ambiance (28)
Surroundings (27)
Bathroom (26)
Accessibility (25)
Hotel Area (25)
Check-in/out Time (20)
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Traveler Reviews Arinas Hotel

Number of reviews per page
20
40
Customer reviews
Dhinie H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very close to TJ Lampung Station, children can see the train in the room.
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1 people find it helpful
Fatchur R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Stayed May 21-22, 2026. Price = Standard. Even exceeded expectations. Room = Clean. Fragrant. Spacious. Even the lowest level has a sofa. Bathroom = Clean. Spacious. Restaurant = All levels include meals. Menu is varied. There are 3 types of fruit and pudding. Hotel Ambience = Clean. Hotel Surroundings = Roadside. Behind the hospital and pharmacy. Near heavy food stalls. Near Tanjung Karang Station. Overall = Very satisfied. Will definitely stay again if I go to Lampung.
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1 people find it helpful
s***v
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Comfortable in Lampung. My favorite.
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Accommodation's Reply
25 May 2026
Thank you, ladies and gentlemen, for choosing to stay at Arenas Lampung Hotel.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The 6th floor corridor smelled really bad of cigarette smoke, my room on the 6th floor had very dirty curtains and the color of the curtains was no longer suitable for use, the ceiling was noisy and the breakfast facilities for food were not very attractive, the chicken fillet was hard and the drinking water refill took a long time so that after we finished eating, our throats felt like there was still food stuck in it.
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Accommodation's Reply
25 May 2026
We apologize for any inconvenience you may have experienced during your stay at Arenas Hotel Lampang. We are currently upgrading our smoking and non-smoking rooms and will be adding more amenities. Thank you.
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K***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything is okay, I have stayed here several times.
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1 people find it helpful
Accommodation's Reply
25 May 2026
Thank you for your trust and for choosing Arena Hotel.
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V***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Near the center of the city. Staff very helpful
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Accommodation's Reply
25 May 2026
thank you ladies and gentelmen for your trust in staying at the arinas hotel lampung,,,,
Nur E. N. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, delicious food, strategic location
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1 people find it helpful
Accommodation's Reply
25 May 2026
Good evening, Ms. Noor. Thank you for your kind feedback during your stay at Arenas Hotel Bandar Lampung. We sincerely hope to welcome you again in the future.
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Bye_you K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very comfortable, someday I want to come here again.
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4 people find it helpful
Accommodation's Reply
25 May 2026
Good evening, dear customer. Thank you for staying at Arenas Hotel. We hope to welcome you again.
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Desmariya
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The room is clean, spacious, comfortable, in short
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2 people find it helpful
Accommodation's Reply
25 May 2026
Dear Desma, Thank you for your positive feedback. We look forward to seeing you again next time.
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E***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Room: Clean, comfortable, great view, my kids love watching the trains. Location: 10 minutes to Lembah Hijau and close to the city center. Staff are friendly, but the TV is local, not smart, and the Wi-Fi doesn't connect to it. The AC is super cold. If you're going to Lembah Hijau, this is a great place to stay. You can find food nearby. The menu options include rice, fried rice, eggs, vegetables, sometimes fish fillets, porridge, sometimes green beans, sometimes chicken porridge, and crackers. It's quite tasty... well, the price is reasonable, thank you.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The staff is friendly, and the hotel is close to the market. It's quite a spacious room for the price, but perhaps because the hotel is older, the furnishings, especially the TV, are a bit worn. The hotel is quite clean, but I don't like the smell of the bathroom.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The welcome and service were excellent. For last year's event, we were immediately given chocolate cake, souvenirs (2026 calendar), and a trumpet upon arrival. The room was clean, fragrant, and comfortable, although there was the sound of trains because the tracks were not far from the hotel. The location is also strategic, outside the hotel there are many food stalls such as pecel lele (lele pecel), fried rice, and there is also a well-stocked minimarket. The only thing that needs to be improved is the quality of the food for breakfast. The menu was okay, but the taste still needs improvement. Thank you Arinas Hotel for the service for the 2 nights yesterday.
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+2
1 people find it helpful
H***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 24 week(s) ago
The room smelled of cigarettes, booked a city view room but got a parking view room, standard service, breakfast was not very varied, the food tasted okay.
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4 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
I recommend going back there, satisfied with the service and it's not too expensive.
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3 people find it helpful
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Very strategic... I won't regret it at all
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Nisya M. S.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
First time staying, immediately wow, oh my God, it's nice (it's just a shame it's not soundproof, you could still hear the people next door yesterday). The food is delicious, really satisfying if you're looking for a restaurant. The room is neat, clean, fragrant, and in short, it's nice and the price is cheap, in my opinion. I'll be back to that hotel next time, the access is also easy, not too far.
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4 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 29 week(s) ago
As for the rooms and staff, they are very good and recommended, but the breakfast is not very varied and the taste needs to be improved.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
Good and friendly service, strategic location near the Grand Mosque, Damri station and bus terminal, and the economic center...
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2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
Comfortable, great room service, everyone is friendly and clean
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i***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Great..friendly staff, clean room, will come back again next time
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2 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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