6.9
Pleasant
From 106 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.3

Meal

6.8

Location

6.9

Service and Facilites

6.5

People often mention about Rose Hotel Hai Phong
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Bedroom (5)
Bathroom (4)
Wifi (3)
Ambiance (3)
Hotel Area (3)
Soundproof (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Activity Option (1)
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Traveler Reviews Rose Hotel Hai Phong

Number of reviews per page
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40
Customer reviews
K***ỳ
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9.4
/10
Reviewed 13 week(s) ago
Very good 300k 1 room a bit small compared to the picture but ok
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3 people find it helpful
Huy P.
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5.0
/10
Reviewed 20 week(s) ago
The hotel contact phone number is incorrect. Unable to contact the hotel.
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4 people find it helpful
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 20 week(s) ago
The pillow has red blood stains, the drinking cup and toilet bowl are dirty. The floor in the corner is also dirty.
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3 people find it helpful
V***g
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 27 week(s) ago
i paid for 3 nights here and left after 10 minutes of check-in, personal review, anyway it is a lesson for me to do more research next time before booking on this platform! because it doesn't even have a refund button in case the room doesn't meet the standards as shown on the app!
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+4
7 people find it helpful
Nguyen D. T.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
Small room, broken elevator, hotel owner blamed the guest for the broken elevator. Will not come back a second time.
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7 people find it helpful
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Le Beo
icon-origin-TRAVELOKA
5.0
/10
Reviewed 49 week(s) ago
Broken TV, asked the owner but no support. Broken water heater, leaking water, really inconvenient.
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4 people find it helpful
Đ***c
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
When I got there, the hotel told me the room I booked was sold out. Room is very dirty, service attitude is not good. There is no water, food, drinks, or hot air conditioning. I pay by the night but after staying for 1 hour, I run away.
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3 people find it helpful
N***o
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Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 59 week(s) ago
My room is small but okay, the air conditioner takes a while to turn on, there is a fan. Wifi is weak and sometimes can't be connected, shower gel and shampoo are a bit difficult to get out. The location is also convenient, so the general overview is ok, suitable for going all day and then coming back to shower and sleep
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3 people find it helpful
N***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Cheap, nice, clean hotel. It's a bit small, but it's okay to stay. There are no staff members, only two aunts and uncles who look very enthusiastic there.
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1 people find it helpful
N***o
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Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 63 week(s) ago
Compared to the price I booked, which was a bit urgent, this hotel is okay, the price is ok, because I only need to shower and sleep so I don't have high requirements. There are many good places to eat around the hotel, the coffee house with a delicious sweet soup shop right nearby. The room has airy windows, hand sanitizer & shower gel, summer blankets with thick blankets, friendly staff. There is no dryer, no water heater, the air conditioner takes a while to cool down, the wifi is sometimes slow, sometimes fast (more slow sometimes), the floor seems to have only been swept, not mopped, so there is little dust left. But for me, it's okay within the price range, no problem. If you go out all day and come back and only shower and sleep like me, renting here is reasonable.
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N***n
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Leisure
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5.9
/10
Reviewed 65 week(s) ago
Room lacks hair dryer, wifi is lost but not fixed, no shampoo or shower gel
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1 people find it helpful
Nguyen T. T. N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 78 week(s) ago
Mình ở tầng 5, phòng không cách âm phòng bên cạnh truyện trò ầm ĩ không ngủ nổi phải nhờ bảo vệ giúp. Vòi nước nóng cũng khá bất tiện khi dùng vì mở nước bị chạm vào cái nút chỉnh loa chảy nước, mình đi hôm lạnh mà chăn khá mỏng điều hoà thì 1 chiều phải mặc áo rét đi ngủ và không có máy sấy tóc. Wifi tịt không dùng được
2 people find it helpful
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Dinh B. T.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 78 week(s) ago
Không như ảnh đã đăng qua app
6 people find it helpful
Accommodation's Reply
06 Mar 2024
Thank you for staying at the hotel. If you have any questions about room images and services, please ask the receptionist immediately upon checking in.
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An Cao
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
Phòng bé, sắp xếp tiện nghi trong phòng bất tiện, khó hiểu, gây khó khăn khi sinh hoạt. Grap giường với gối sử dụng thuốc tẩy quá nhiều, gây ho nhiều khi sinh hoạt, toalet gây mùi khó chịu. Không quay lại lần thứ hai.
2 people find it helpful
Tran T. B. P.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 97 week(s) ago
The room was very dirty, the curtains, pillowcases and cushions were very dirty and dusty like they hadn't been washed in weeks. The bathroom and toilet have dirty water. When you check in to a new room, it's like the old room. You should not stay here when on business.
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4 people find it helpful
Accommodation's Reply
10 Nov 2023
The hotel confirms your comments. The room types you booked were all newly built over 2 months ago. The interior curtains are all new. It's just that the rooms are a bit small and the room types are available almost every day. If you feel the blanket is dusty, you can report it to the hotel so the cleaning staff can change it.
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Le Trung Tin
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6.0
/10
Reviewed 105 week(s) ago
I don't rent a hotel, I don't steal money, but the hotel owner demands it like laundry
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6 people find it helpful
Accommodation's Reply
07 Sep 2023
For this problem, please understand the hotel, our reservation is usually paid in advance, you book for 4 days, the number of rooms is high, our side has announced the payment at the end before the check out date, in the end your side will give you push. until the last day before 12 noon, the person on your side leaves gradually without paying, your side must ask to keep the person to pay. Because your side says it's not standard to push each other to pay for the people who go away, the hotel must keep the friend understanding, if you are polite, please pay the hotel in advance to avoid trouble that the hotel also does not want.
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pham b. a. h.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 109 week(s) ago
1 horrible experience! the room is dirty, moldy, the toilet or bed is not cleaned, the toilet is all ... ! The old air conditioner is not cool until I change the room and lose more money, the owner's attitude is not good, making me feel uncomfortable! I only dare to stay for a while and then check out and don't dare to experience any more
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7 people find it helpful
Huyền N.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 115 week(s) ago
The room is ok, but the garbage is a bit too much. When I checked in, the old customer's trash was still in the drawer, there were still candy wrappers on the floor
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6 people find it helpful
Hà Đinh
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Spacious, airy room, reasonable bedroom layout, reasonable price
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4 people find it helpful
Mai D. M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 130 week(s) ago
Receptionist enthusiastic and funny :D the minus point is that the water line drains a bit slow :D
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3 people find it helpful
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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