Overall Ratings & Reviews Samara Resort

Traveloka (3,431)
Other sources (6)
9.1
Exceptional
From 3,431 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
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Staff Friendliness (276)
Ambiance (243)
Room Space (243)
Bedroom (235)
Hotel Area (230)
Family Friendly (227)
Distance to City Center (226)
Taste (223)
Bathroom (214)
Variety (206)
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Traveler Reviews Samara Resort

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40
Customer reviews
Embun S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff was very friendly, and we requested a high floor, and the view was exactly what we expected. The breakfast was also delicious, thank you Samara 🥺🤍. I'll definitely be back.
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Excellent, friendly service, clean rooms, and a great location. I'll definitely stay here again next time.
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R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The place is clean, comfortable, and the views are beautiful. The staff are very friendly. It's a perfect place to unwind during a busy holiday.
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Accommodation's Reply
26 Sep 2026
Dear Mr./Mrs. R*n, This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Robiatul T. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Masha Allah barakallahufik, Service 10/10🥰, Staff is very friendly, check-in process is fast, and amazingly all special requests we made before check-in were fulfilled very well. The place is clean and makes you feel at home. Very worthy of 5 stars💐 Thank you Samara management and team. Success always!
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Accommodation's Reply
26 Sep 2026
Dear Mr. Robiatul T.W., On behalf of the management and staff of Samara Hotel & Resort Batu, we would like to express our gratitude for your patronage during your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Agus s. m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the facilities are complete.
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Accommodation's Reply
26 Sep 2026
Dear Mr. Agus S.M., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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TRY N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable hotel, excellent staff service, and clean rooms.
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Accommodation's Reply
26 Sep 2026
Dear Mr./Mrs./Ms. Thai N., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Triyani H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the service is good, the rooms are clean, the facilities are good. The breakfast is delicious, my favorite 🫶❤️
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Accommodation's Reply
26 Sep 2026
Dear Ms. Triyani H., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really enjoyed my staycation here. The staff was friendly and helpful. The room decoration and the greeting on the mirror were free. It's a shame they still had to pay for the cake. I've had a free experience at other hotels celebrating Mother's Day, haha. But it's okay to pay. I'll stay here again next time.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Nunung K. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've checked in here twice. The breakfast is delicious and varied, the rooms are spacious, and the service is top-notch. Overall, I'm very satisfied. Keep improving!
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Accommodation's Reply
26 Sep 2026
Dear Mrs. Nunung, W., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your choice for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, SE. General Manager
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T***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good... want to come back again if I go to Malang
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Accommodation's Reply
04 Sep 2026
Dear Mr./Mrs. T*s., This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Home V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable, with many amenities to enjoy. It's kid-friendly, the food is varied, and the staff are very friendly. Thank you Samara Resort.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. Home V., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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F***z
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Upon entering, I was immediately greeted by the hotel staff. It was great. The facilities were also comfortable.
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Accommodation's Reply
04 Sep 2026
Dear Mr./Mrs. F*z., Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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M Baihaqi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service. Strategic location.
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Accommodation's Reply
24 Aug 2026
Dear Mr. M. Baihagi, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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DEWI
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly and the service is excellent. The rooms are spacious, clean, and offer a stunning view from the balcony. Breakfast is delicious and varied, with views of the pool. The location is also close to Jatim Park 3 and various cafes and other tourist attractions.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Davy, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in the tourist destination of Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
From the moment I arrived (before I got out of the car) I was greeted by the friendly staff from the front lobby to my room, and throughout my 4/3 day stay the friendliness continued, great hotel!
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The pillows are hard 😩 The food is pretty okay.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. F*y, With our deepest respect from Samara Batu Hotel & Resort, On behalf of the management and staff of Samara Batu Hotel & Resort, we sincerely thank you for choosing Samara Batu Hotel & Resort for your family vacation in Batu. Thank you for your feedback regarding the pillows being too firm. We will contact the Head of Housekeeping to inspect the pillows. Please note that our pillows are the same type used at King Coil Hotel. We apologize for any dissatisfaction you experienced during your stay at our hotel. We hope to welcome you back to Samara Batu Hotel & Resort for your next vacation. Sincerely, Arif Purnomo Saputro, SE, General Manager
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very friendly, and the facilities are excellent. I'll definitely be back next time.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. L*i, This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Hebert R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly, opening the car door, escorting us to the lobby, and even to our room. The room was spacious, with a long table, perfect for those on vacation while working, and the breakfast was varied and delicious. I highly recommend this place for a stay.
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Accommodation's Reply
24 Aug 2026
Dear Mr. Hebert R., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Arie
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff offered a two-class upgrade, even while it was undergoing maintenance. This is the pinnacle of professionalism in this hotel.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. Aree, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The staff is friendly and the food is delicious.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. D*h., Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your choice for your family vacation in Batu. Thank you for your feedback regarding our friendly staff, delicious food, and memorable experience. We are delighted that you and your family were satisfied with our service. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Number of reviews per page
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