Samara Resort

Resorts
9.0
/10
Exceptional
3,408 reviews

What Guests Say About Their Stay

Staff Friendliness (323)
Ambiance (282)
Room Space (282)
Bedroom (272)

N***l

10.0
/ 10
My first impression upon arriving at this hotel was the incredibly calming vibe... I wanted to stay here for a long time. The staff were also very friendly. While waiting to check in, I was able to enjoy the hotel facilities, so the kids wouldn't get bored. The swimming pool, although not large, had a really nice atmosphere. And while the kids were swimming, we could also order delicious food at the restaurant. Oh yeah, it's also just a short walk to Batu Mall, so it was really nice to stay here 😍 Keep up the good work, Samara Hotel, I'll definitely be back soon!
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E***a

10.0
/ 10
10/10 everything is cool, the staff are all friendly, the hotel rooms are all clean, the food is delicious, basically everything is cool.
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V***a

10.0
/ 10
It was a very pleasant stay for 4 days and 3 nights. The hotel staff were very friendly, the rooms were spacious, clean, and well-equipped.
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R***o

10.0
/ 10
Got a room with a beautiful view like this, the breakfast menu was also delicious, really satisfied staying at Samara Hotel.
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Argin A. A. A. P.

10.0
/ 10
The place is comfortable, clean, and has great facilities. Most impressively, the staff, from the receptionist to the security guard, are incredibly friendly. I'll definitely be back here next time I visit Batu. It's simply fantastic.
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In the Area
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Jalan Imam Bonjol 17B, Batu, Malang, Jawa Timur, Indonesia, 65315

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Samara Resort is a resort is located at Batu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Samara Resort

Jalan Imam Bonjol 17B, Batu, Malang, Jawa Timur, Indonesia, 65315
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Location


Samara Resort is a resort is located at Batu.

About Samara Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Samara Resort will also give you a pleasant stay.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Samara Resort provides a pleasant accommodation for your stay.

From business event to corporate gathering, Samara Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Samara Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Samara Resort, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Samara Resort.

If you plan to have a long-term stay, staying at Samara Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Samara Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Samara Resort will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Samara Resort is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Samara Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Samara Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Samara Resort.

All facilities in Samara Resort

Bar, Cafe and Lounge Samara Resort
Bar, Cafe and Lounge
Swimming Pool Samara Resort
Swimming Pool
Entertainment Facility Samara Resort
Entertainment Facility
Fitness Center Samara Resort
Fitness Center
Common Space Samara Resort
Common Space

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Continental breakfast

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • Laundry
  • Supermarket

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Samara Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with Cash Only to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Samara Resort
163
Number of floors in Samara Resort
8
Another facilities in Samara Resort
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in Samara Resort

What are available facilities at Samara Resort?
There are top facilites at Samara Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Samara Resort?
The standard check-in time at Samara Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Samara Resort provide breakfast?
Yes, Samara Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Samara Resort have?
Samara Resort is a 4.0-star hotel.
How many floors does Samara Resort have?
Samara Resort has 8 floors.
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More Reviews from Other Guests in Samara Resort

Overall Ratings & Reviews Samara Resort

Traveloka (3,402)
Other sources (6)
9.1
Exceptional
From 3,402 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
All
Staff Friendliness (258)
Ambiance (229)
Room Space (225)
Bedroom (222)
Hotel Area (218)
Distance to City Center (211)
Family Friendly (208)
Taste (203)
Bathroom (200)
Variety (189)
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Traveler Reviews Samara Resort

Number of reviews per page
20
40
Customer reviews
Sulistianingsih
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 hour(s) ago
The hotel, the location, and the rooms are great. The pool is clean and spacious. There's a children's playground and nice outdoor play areas.
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Febrian D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Friendly staff and delicious food, nice view on the rooftop.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The room was upgraded for free with a pleasant atmosphere.
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M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
I was very happy to stay at Samara for 3 nights. It had mountain views, was close to everything, and had a delicious breakfast. Oh, and there's a playground for the kids, too. Unfortunately, the toilet didn't have a shower jet. Overall, it was a good experience.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Overall a great hotel, only the noise outside the hotel is a bit disturbing, because it can be heard from the room even though the window doors are tightly closed.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the service is good.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
A hotel I will definitely visit again, because Samara is the best!
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My first impression upon arriving at this hotel was the incredibly calming vibe... I wanted to stay here for a long time. The staff were also very friendly. While waiting to check in, I was able to enjoy the hotel facilities, so the kids wouldn't get bored. The swimming pool, although not large, had a really nice atmosphere. And while the kids were swimming, we could also order delicious food at the restaurant. Oh yeah, it's also just a short walk to Batu Mall, so it was really nice to stay here 😍 Keep up the good work, Samara Hotel, I'll definitely be back soon!
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Putu H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Family friendly. Very friendly staff. Thank you for the surprise free slice of cake, very attentive to guests. Got a free room upgrade. A very pleasant experience, will definitely come back again. Strategic location, close to Batu town square, within walking distance.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Putu H., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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H***z
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The place is clean and comfortable. It's perfect.
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Accommodation's Reply
21 Jul 2026
Dear Gentlemen/Ladies, H*z. This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to express our gratitude for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is cool, great. If I go to Batu, I'll definitely come back here.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
10/10 everything is cool, the staff are all friendly, the hotel rooms are all clean, the food is delicious, basically everything is cool.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It will definitely be RO without much reason, it is definitely because it is very safe and comfortable with a price that is really worth it.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. S*o, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Nunuk E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's become a regular during school holidays. I always come here from July to December. I've been here three times because it's so comfortable. The bathroom lights are bright, so there's no drama that scares the kids. The staff are very friendly. The food is delicious and varied. The downside is that upon check-in, I was given a room on the 5th floor. Even though the reservation had been written in the request: twin beds, 7th floor. But upon check-in, I was given the opposite, a double bed, 5th floor room. Hmmm, disappointed. Even though I got a pretty good price at the Deluxe Premier.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Nunuk E., This is a message from Samara Batu Hotels & Resorts. The management and staff of Samara Batu would like to thank you for choosing our hotel as your family vacation destination in Batu. We understand that your booking may not have met your expectations as your request was not specified in your booking confirmation. We will contact the online travel agent you used for booking to provide further information. We apologize for not being able to provide the service you expected. We hope to welcome you back to Samara Batu Hotels & Resorts (Batu) on your next stay. Thank you. Sincerely, General Manager, Arif Purnomo Saputro (SE)
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DHANI M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, I was very satisfied with my stay. The service provided by all staff members was excellent, including the security personnel, reception staff, breakfast team, and everyone else I interacted with. Check-in was smooth, the information provided was clear, and all staff were friendly and helpful. The only downside was the housekeeping service. While I was having breakfast, housekeeping entered my room and started cleaning it. When I returned at around 9:00–9:30 AM, the room was already being serviced without any prior confirmation. This was quite intrusive, as my family and I had not yet organized our belongings and were not planning to leave the hotel yet. As a result, I had to wait outside my room for approximately 15–20 minutes until the cleaning was finished, which significantly affected the comfort of my stay. From my experience staying in hotels both domestically and internationally, housekeeping is usually scheduled closer to midday or only after guests have left the room or given permission for it to be cleaned. Before booking, I noticed that this hotel has consistently received excellent ratings and reviews across various platforms. Overall, I agree that the hotel provides outstanding service. I hope my experience with housekeeping was simply an isolated incident, as I believe this is probably not something most guests have experienced. I hope this feedback can be taken into consideration so that future guests can enjoy an even better stay.
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Accommodation's Reply
21 Jul 2026
Dear Mr.Dhani M Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We will call my Executive Housekeeper to re evaluate the room cleaning schedule so that it doesn’t happen again. We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Amazing hotel with pocket-friendly prices.
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Renny I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the service is fast, the atmosphere is comfortable, and the food is varied.
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Siti M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, the service is really the best
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a very pleasant stay for 4 days and 3 nights. The hotel staff were very friendly, the rooms were spacious, clean, and well-equipped.
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Got a room with a beautiful view like this, the breakfast menu was also delicious, really satisfied staying at Samara Hotel.
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Number of reviews per page
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Exterior 4 Samara Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Samara Resort

Traveloka (3,402)
Other sources (6)
9.1
Exceptional
From 3,402 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about Samara Resort
All
Staff Friendliness (258)
Ambiance (229)
Room Space (225)
Bedroom (222)
Hotel Area (218)
Distance to City Center (211)
Family Friendly (208)
Taste (203)
Bathroom (200)
Variety (189)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Samara Resort

Number of reviews per page
20
40
Customer reviews
Sulistianingsih
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 hour(s) ago
The hotel, the location, and the rooms are great. The pool is clean and spacious. There's a children's playground and nice outdoor play areas.
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Febrian D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Friendly staff and delicious food, nice view on the rooftop.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The room was upgraded for free with a pleasant atmosphere.
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M***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
I was very happy to stay at Samara for 3 nights. It had mountain views, was close to everything, and had a delicious breakfast. Oh, and there's a playground for the kids, too. Unfortunately, the toilet didn't have a shower jet. Overall, it was a good experience.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Overall a great hotel, only the noise outside the hotel is a bit disturbing, because it can be heard from the room even though the window doors are tightly closed.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the service is good.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
A hotel I will definitely visit again, because Samara is the best!
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Samara Hotel & Resort Batu would like to extend our warmest gratitude on behalf of the management and staff of Samara Hotel & Resort for your family vacation in Batu. Thank you for your valuable feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We look forward to welcoming you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
My first impression upon arriving at this hotel was the incredibly calming vibe... I wanted to stay here for a long time. The staff were also very friendly. While waiting to check in, I was able to enjoy the hotel facilities, so the kids wouldn't get bored. The swimming pool, although not large, had a really nice atmosphere. And while the kids were swimming, we could also order delicious food at the restaurant. Oh yeah, it's also just a short walk to Batu Mall, so it was really nice to stay here 😍 Keep up the good work, Samara Hotel, I'll definitely be back soon!
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Putu H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Family friendly. Very friendly staff. Thank you for the surprise free slice of cake, very attentive to guests. Got a free room upgrade. A very pleasant experience, will definitely come back again. Strategic location, close to Batu town square, within walking distance.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Putu H., This is a brief message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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H***z
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The place is clean and comfortable. It's perfect.
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1 people find it helpful
Accommodation's Reply
21 Jul 2026
Dear Gentlemen/Ladies, H*z. This is a message from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to express our gratitude for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is cool, great. If I go to Batu, I'll definitely come back here.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
10/10 everything is cool, the staff are all friendly, the hotel rooms are all clean, the food is delicious, basically everything is cool.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. E*a, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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S***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It will definitely be RO without much reason, it is definitely because it is very safe and comfortable with a price that is really worth it.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Mrs. S*o, Sincerely yours, from Samara Hotel & Resort Batu. On behalf of the management and staff of Samara Hotel & Resort, we would like to thank you for choosing us as your hotel for your family vacation in Batu. Thank you for your feedback and wonderful experience. We are delighted that you and your family were satisfied with our services. We hope to welcome you back to Samara Hotel & Resort again for your next vacation in Batu. Sincerely, Arif Purnomo Saputro, General Manager
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Nunuk E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's become a regular during school holidays. I always come here from July to December. I've been here three times because it's so comfortable. The bathroom lights are bright, so there's no drama that scares the kids. The staff are very friendly. The food is delicious and varied. The downside is that upon check-in, I was given a room on the 5th floor. Even though the reservation had been written in the request: twin beds, 7th floor. But upon check-in, I was given the opposite, a double bed, 5th floor room. Hmmm, disappointed. Even though I got a pretty good price at the Deluxe Premier.
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Accommodation's Reply
21 Jul 2026
Dear Mr./Ms. Nunuk E., This is a message from Samara Batu Hotels & Resorts. The management and staff of Samara Batu would like to thank you for choosing our hotel as your family vacation destination in Batu. We understand that your booking may not have met your expectations as your request was not specified in your booking confirmation. We will contact the online travel agent you used for booking to provide further information. We apologize for not being able to provide the service you expected. We hope to welcome you back to Samara Batu Hotels & Resorts (Batu) on your next stay. Thank you. Sincerely, General Manager, Arif Purnomo Saputro (SE)
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DHANI M.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, I was very satisfied with my stay. The service provided by all staff members was excellent, including the security personnel, reception staff, breakfast team, and everyone else I interacted with. Check-in was smooth, the information provided was clear, and all staff were friendly and helpful. The only downside was the housekeeping service. While I was having breakfast, housekeeping entered my room and started cleaning it. When I returned at around 9:00–9:30 AM, the room was already being serviced without any prior confirmation. This was quite intrusive, as my family and I had not yet organized our belongings and were not planning to leave the hotel yet. As a result, I had to wait outside my room for approximately 15–20 minutes until the cleaning was finished, which significantly affected the comfort of my stay. From my experience staying in hotels both domestically and internationally, housekeeping is usually scheduled closer to midday or only after guests have left the room or given permission for it to be cleaned. Before booking, I noticed that this hotel has consistently received excellent ratings and reviews across various platforms. Overall, I agree that the hotel provides outstanding service. I hope my experience with housekeeping was simply an isolated incident, as I believe this is probably not something most guests have experienced. I hope this feedback can be taken into consideration so that future guests can enjoy an even better stay.
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Accommodation's Reply
21 Jul 2026
Dear Mr.Dhani M Warm Greeting from Samara Hotel & Resort Batu On behalf of Management and Staff’s Samara Hotel & Resort , I would like to thank you for staying with us for your family holiday in Kota Wisata Batu. We appreciate your very detailed comments about our facilities, the food, the room facility and also the service offered by our Staff's We will call my Executive Housekeeper to re evaluate the room cleaning schedule so that it doesn’t happen again. We are looking forward to welcoming you again at Samara Hotel & Resort , on your next visit to Batu in very near future. Best Regards Arif Purnomo Saputro, SE General Manager
Budi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Amazing hotel with pocket-friendly prices.
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Renny I.
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10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the service is fast, the atmosphere is comfortable, and the food is varied.
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Siti M.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, the service is really the best
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was a very pleasant stay for 4 days and 3 nights. The hotel staff were very friendly, the rooms were spacious, clean, and well-equipped.
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Got a room with a beautiful view like this, the breakfast menu was also delicious, really satisfied staying at Samara Hotel.
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