Bad experience. I initially intended to stay here to rest before continuing my morning trip to Sumatra. But the room turned out to be infested with bed bugs, making it itchy all over, so I couldn't sleep. I checked out at dawn and complained to the receptionist, who simply responded with an "oh hehe," as if it were a common occurrence.

Just like at Google, and the staff are very friendly, and the security is super tight and guarded 24 hours a day.

Comfortable to bring 2 kids, only brackish water, shower doesn't foam, overall it's really good for the price of 200 thousand

The AC is okay, and the floor is clean. The hot water is okay, but the spray nozzle is dirty and sticks to your skin like there's a small insect in the mattress. The toilet button only releases water once, and no water comes out afterward, so you have to flush it yourself with a dipper or scoop it from a bucket.

The staff service is ok, but unfortunately the facilities are not good, such as the bathroom is not comfortable, the wardrobe is old-fashioned, and the refrigerator has a broken active speaker, only the TV and AC are on and even then the remote doesn't work, and for the breakfast menu, there is only toast, coffee, tea, rice and one side dish.

The hotel staff is friendly and the hotel check in is easy and the bedroom lights are a bit dim and the bathroom water source is sea water and that's okay, we just accept this place.

gooooood bangeeet looooou saya.

The breakfast section is less interesting and not satisfying.

The hotel is old and has a scary aura/atmosphere, the service is terrible and not family-friendly, and there's no good customer service mindset... I had already purchased my first ticket and planned to stay at the Feri Merak Hotel with my wife and three young children. I asked for an extra bed, but the hotel suggested two extra beds. (I've previously stayed at several hotels in Jakarta, Bogor, and Purwakarta, and they didn't mind adding an extra bed because they were still kids. Other hotels even offered my children to participate in children's activities provided by the hotel.) Furthermore, because the hotel suggested adding two extra beds, I asked to check the room first to check if there was space. Okay, I agreed to add two extra beds, as there was still enough space. Now, when I had agreed to add extra beds for the kids, the hotel insisted on adding a new room (a messed up and unclear). Since this was an old and somewhat scary hotel, I told them I couldn't add another room because my wife and kids wouldn't be able to sleep. I followed the hotel's suggestion of adding two extra beds, but they insisted on adding one room, which they had explained was because they were afraid of being separated. Because they were no longer cooperative and very disappointed, I decided to cancel my check-in and let my ticket expire. May God repay them for this injustice, and let this be a lesson for me and others who will stay at the Feri Merak Hotel.

Related with Hotel Pantai Merak, so you have free access to the beach area.

Atmosphere/Facilities: comfortable. Friendly and helpful staff. Price: affordable. Strategic location near Merak harbor.

The room was not prepared, there was no drinking water, the AC was noisy, the bed/blanket was dirty, the bath water tasted bitter.

The water is very bitter, the shower is rusty

everything is solid, the only deficiency is in the water. water feels and does not feel good on the body, makes hair sticky and skin feels dry

Breakfast only has bread and coco crunch, the bathroom is dirty. The environment around the hotel is also not clean. The water is salty. Not worth it at that price.

comfortable and I recommend it for those who want to stay without emptying their pockets

Clean, nice place, cold AC, just a shame the water is salty.

Fasilitas good. Kamar bersih. Cuma siaran TV masih banyak semut dan lampu utama di dalam kamar mati.

Pretty good hotel, decent breakfast. Affordable prices, city center.

Not according to expectations. When I wanted to pray, I took ablution, but the taste of the water wasn't really good, it wasn't clear, in the end I used my own water every time I prayed. Old building hotel, really scary. I thought I would get rice for breakfast, but instead it was toast, not really enough, the waiter was also not friendly with the visitors around him.