It's quite good to stay here, the area is affordable.

Music until 4:00 AM, bathroom smelled bad. On the plus side, the staff were friendly and helpful.

good, good, good, good, good, good

Maintain all services

The best hotel in Berau. Every time I visit Berau, I always stay at Hotel Bumi Segah.

Comfortable, safe, peaceful, friendly staff.

The rooms with river views are beautiful. The staff is also friendly and accommodating.

Nice, clean, safe, comfortable, and cold AC.

The hotel staff was friendly and very helpful at check-in.

It should be stated at the start of use that the swimming pool can only be accessed in certain rooms.

The service is good and the food choices are also varied.

The staff is very helpful and the hotel location is very strategic in the center of the crowd. It's just that the room tightness is not good

Very, very dirty. The bed, the bathroom… the sink was clogged. And other problems….

Old hotel, facing the Segah River. You can stroll along the riverbank and watch the sunset. It seems to be understaffed. Book an online taxi for a quicker ride to the airport.

The housekeeping staff were often careless. The breakfast food lacked variety and was monotonous and tasted less than delicious.

Overall it's good, only maybe the soundproofing of the room cubicle needs correction which is not good.

The service is satisfactory, the hotel staff is very friendly.

A very comfortable hotel, with spacious rooms, nice interior, and a beautiful view. Our family of four stayed in connected rooms, creating a warm, homey atmosphere. The location is excellent, close to the banks of the Segah River and the traditional Pinisi boat harbor, close to food stalls, restaurants, and food vendors, and a souvenir shop. Unfortunately, we were only in transit for a short time, returning from Derawan Island quite late, and checked out the next morning and headed straight to the airport, so we didn't have time to enjoy the hotel's other amenities.

My staycation here was very comfortable, from the atmosphere to the cleanliness. The only downside was the Wi-Fi, which wasn't very fast and didn't work with Netflix, even though I intended to stay in my room and watch TV. The hot water was also less than ideal; the water wasn't warm at night. It was only warm from morning to afternoon, even though I needed it more at night. But overall, it's a good place for a staycation.

For a 4-star hotel, the food variety is very limited: plain rice, fried rice, vermicelli, fried noodles, chicken, and black pepper beef. The variety of cakes is also very limited. Only the location and the river view rooms are recommended: they are large and clean. Everything else is mediocre.