The hotel was very bad. The AC wasn't cold, the bed was full of marks and wasn't very comfortable. The TV didn't work, and it was dusty.

The room was dirty, smelled musty, and had lots of insects.

The hotel is clean, with fragrant mattresses, pillows, and blankets. Although the hotel is poorly maintained, the rooms are clean, equipped with showers, and more. Furthermore, the staff is friendly and polite. There's an Indomaret right in front of the hotel. Travelers should definitely try staying here; you won't regret it. Oh yeah, there are iced water refills. It's comfortable, you won't regret it!

Great location, good service. Perhaps because it's an older hotel, I think there are a lot of things that need attention.

Solid and hassle-free, recommended. Affordable and convenient.

The hotel staff was very friendly, the room was stuffy, there was no air circulation, the pillows smelled.

On the main road, in front of Indomaret and Brownies Amanda, near the sign that says Pangkal Pinang.

Strategic location. Clean rooms for that price are well worth it.

The place is okay, close to everywhere

Nice, the place is very comfortable

Super friendly & strategic to the city center

all okay, room okay. bed, bathroom okay. just too bad the bottom of the bed is really dirty like it's never been cleaned. also the hot water facility is not on. but for all parameters okay.

the hotel is nice. but the room window has no view. the service is poor, hopefully it will get better

Basically, every time I go to Pangkalpinang, I stay here because it is comfortable, clean, and there is an Indomaret in front of it so if I'm hungry, I can buy snacks.

very friendly and helpful to visitors

Strategic location close to the city center.

Strategic location close to the city center.

The location is quite strategic, but there are shortcomings that need to be improved, such as air circulation in the room, lighting in the hotel and room, cleanliness in the hotel room that needs to be considered a little more detailed, because when we stayed we found insects on the mattress. In terms of service it is very good, so far thank you.

The hotel is okay, the cleanliness is okay, the staff is friendly, the service is also okay, the price is very affordable. Thank you Renz Hotel.

First time staying at Renz Hotel, very happy.