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Traveler Reviews Enso Hotel
Number of reviews per page
20
20
40
40
Customer reviews
F***l
Business
9.4
/10
Reviewed 2 day(s) ago
Very good service, friendly hotel staff, clean and comfortable rooms.
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LA
Lewy A.
Staycation
10.0
/10
Reviewed 4 day(s) ago
Nice, comfortable, and cool hotel.
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HH
Haidar H.
10.0
/10
Reviewed 1 week(s) ago
So far it's comfortable, no drama.
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A***i
10.0
/10
Reviewed 2 week(s) ago
Good, I like it 🥰 The food is delicious, clean, friendly too 🥰
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D***n
10.0
/10
Reviewed 3 week(s) ago
The atmosphere is very calm and friendly.
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JC
Jennifer C.
Business
9.1
/10
Reviewed 3 week(s) ago
Everything was pretty decent. I was just confused with the layout of the room, but it's still fine. The TV in my room doesn't work properly, but I still had a good sleep. I think they need to reclean the tables before guests enter the room.
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i***y
Business
10.0
/10
Reviewed 3 week(s) ago
Really like the hotel and all the facilities
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C***l
10.0
/10
Reviewed 3 week(s) ago
A hotel with a very strategic location, very comfortable overall, unique room design, and a very tasty breakfast. A little insight, perhaps the staff could use a little more smile.
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1 people find it helpful
Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice, the food is top notch, the rooms are clean and the service is good.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
Raufan P. H.
9.1
/10
Reviewed 5 week(s) ago
Stayed here overnight after a tiring trip from Yogyakarta. The receptionist was very friendly and helpful with check-in and check-out. The location is quite far from the city center, as it feels like it's in a warehouse area. The room was very comfortable and the air conditioning was cool enough. The only downside was the lack of a water dispenser. Overall, my stay at Enso Hotel Bekasi was quite pleasant.
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2 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Mr Raufan P.H,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
N***l
10.0
/10
Reviewed 5 week(s) ago
Good and pretty good. The place is clean and the prices are affordable.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
Hantyan
8.5
/10
Reviewed 6 week(s) ago
Friendly service, quite a lot of menu.
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Accommodation's Reply
31 Aug 2026
Dear Mrs. Hantyan,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
MC
Meri C.
9.4
/10
Reviewed 6 week(s) ago
Everyone who works at Enso Hotel is very friendly. It was a pleasure staying here 😄
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Accommodation's Reply
31 Aug 2026
Dear Mrs. Meri C,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
N***a
Staycation
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the food is also delicious ❤️
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
D***n
Business
10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and the hotel is clean.
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Accommodation's Reply
15 Aug 2026
Dear Valued Guest,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
SN
SHAFIRA N. A.
10.0
/10
Reviewed 11 week(s) ago
Good in MM2100 area, so suitable for business trips.
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Accommodation's Reply
23 Jul 2026
Dear Mrs Shafira NA,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
NA
Novel A.
6.8
/10
Reviewed 11 week(s) ago
The AC took a while to cool down, but otherwise it was fine. The facilities were good, and you got free amenities like a toothbrush, towel, shampoo, soap, laundry bag, and a shower cap. The service was also good. It was quite worth it for a hotel that costs around 300,000 Rupiah.
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Accommodation's Reply
23 Jul 2026
Dear Mr Novel A,
Warm regards from Hotel Enso Bekasi...
We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
D***a
Staycation
9.7
/10
Reviewed 12 week(s) ago
The staff is very friendly, and the hotel is also very nice. Check-in is fast, and it's also close to where you can find food.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
O***s
9.0
/10
Reviewed 12 week(s) ago
Like the room had been empty for a long time because it was dusty, the lobby area and corridors were stuffy because the AC was not on.
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Accommodation's Reply
12 Jul 2026
Dear Valued Guest,
Warm regards from Hotel Enso Bekasi...
We would like to thank you for sharing your review. We sincerely apologize for the inconvenience you experienced. We greatly appreciate your feedback, and we have conducted a thorough evaluation and taken appropriate measures. To ensure the quality of our facilities remains high and to improve the quality of service for all guests. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
Ilham H.
8.8
/10
Reviewed 12 week(s) ago
Great experience at Enso Hotel.
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Accommodation's Reply
12 Jul 2026
Dear Mr Ilham H,
Warmest greeting from Hotel Enso Bekasi...
We would like to express our deepest gratitude for the positive review you shared. It is an honor for us to know that your stay at Hotel Enso Bekasi went very well and was memorable. Your appreciation motivates our entire team to continue maintaining and improving our service standards. We look forward to the opportunity to welcome you back in the future. Thank you.
Best Regards,
Hotel Enso Bekasi
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia