8.2
Very Good
From 284 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.3

Location

8.3

Service and Facilites

8.1

People often mention about Hotel Rafly
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Accessibility (5)
Staff Friendliness (5)
Room Space (5)
Distance to City Center (4)
Surroundings (4)
Bedroom (4)
Variety (4)
Family Friendly (3)
Wifi (3)
Activity Option (3)
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Traveler Reviews Hotel Rafly

Number of reviews per page
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40
Customer reviews
M***H
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8.5
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the place is comfortable and the price is good.
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Dedik S.
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8.4
/10
Reviewed 10 week(s) ago
The TV doesn't connect, but everything else is great 👍
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Ida
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8.4
/10
Reviewed 15 week(s) ago
Only Pop Mie. Try if it can't be restored, at least take yellow rice wrap.
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A***h
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5.0
/10
Reviewed 16 week(s) ago
Breakfast is only POP Mie. The room is dirty and there is no toothpaste.
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A***a
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8.3
/10
Reviewed 19 week(s) ago
The room is not soundproof, otherwise it's good.
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Accommodation's Reply
11 Mar 2025
Thank you for staying at Hotel Rafly, we will consider the soundproofing of our rooms. Looking forward to your next visit :)
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D***d
icon-origin-TRAVELOKA
7.9
/10
Reviewed 19 week(s) ago
There is no lift, the sink has no drain pipe. Please fix it, the rest of the staff is friendly and helpful
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Accommodation's Reply
11 Mar 2025
Thank you for staying at Rafly Hotel. We will fix the technical issues soon. Hopefully we can serve you better in the next visit.
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f***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 25 week(s) ago
there is a water heater but confused about where to plug it. the plug is too high, no additional terminals are provided. only 1 towel is provided, hot water is off at night, no toothbrush is provided, only 1 bar of soap.
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1 people find it helpful
Accommodation's Reply
16 Feb 2025
We apologize for the inconvenience experienced during your stay at Hotel Rafly, our hotel team will immediately fix the technical matters and improve our services for the better. Thank you for your feedback.
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C***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Ok, the AC is cold and the floor is clean.
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2 people find it helpful
Accommodation's Reply
03 Jan 2025
Thank you for staying at Hotel Rafly, We are glad to hear that the AC and cleanliness of our rooms made your stay comfortable at Hotel Rafly. We are ready to serve you for your next visit. Best regards, Management of Hotel Rafly
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ADDE C. K.
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Leisure
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9.6
/10
Reviewed 33 week(s) ago
White paint for the walls and ceiling of the room to keep it clean
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1 people find it helpful
a***u
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel staff was friendly and helpful upon check in.
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1 people find it helpful
Kasman Kasman
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6.0
/10
Reviewed 101 week(s) ago
Breakfast is only 1 piece of bread and placed at the end of the room.
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Rindu Deliana Putri
icon-origin-TRAVELOKA
8.3
/10
Reviewed 104 week(s) ago
Harga cukup murah kalau untuk sekedar istirahat tidur. Sedikit catatan: walaupun murah, usahakan kamar mandi disikat rutin dinding dan lantainya, handuk diganti kalau sudah bolong, TV usahakan ada siarannya yang katanya sudah berkali-kali lapor ke pemilik TV kabelnya tapi belum di follow up. Oke, mudah-mudahan ownernya cepat tanggap, sayang lho, asset nya ini lokasinya bagus.
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1 people find it helpful
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Lisa W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 147 week(s) ago
Cheap prices and friendly service. The nice room at the top right end that I've used is good if below it's a bit lacking or normal az.
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6 people find it helpful
faesal m.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 156 week(s) ago
Narrow parking, rooms not as expected.
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3 people find it helpful
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M Yasir F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 171 week(s) ago
Hotelnya bersih, luas murah dan pelayanannya ramah. Saya sudah 2x selalu menginap di holtel ini.
1 people find it helpful
Mochamad Z. H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 185 week(s) ago
The hotel itself wasn't bad just the reception and the booking is stating that include breakfast but in real life it wasn't.
3 people find it helpful
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abdulhakim
icon-origin-TRAVELOKA
6.1
/10
Reviewed 189 week(s) ago
I ordered a room including breakfast but there was no breakfast, the hotel's soap and toothpaste also didn't get only towels.
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4 people find it helpful
Andi P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 190 week(s) ago
In the application it says there is breakfast, in fact there is no breakfast available. Will not stay here again. Very disappointed.
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2 people find it helpful
salmawati
icon-origin-TRAVELOKA
5.1
/10
Reviewed 200 week(s) ago
The condition of the room is dirty, especially in the dirty toilet room, a lot of urine is not cleaned, breakfast is not available even though the application includes breakfast, then TV broadcasts have no reason for interference but until I CO the broadcast is not good, the wifi also can't connect, the service not friendly at all
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4 people find it helpful
Sungkono
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6.0
/10
Reviewed 214 week(s) ago
Not according to reality, can't have breakfast
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2 people find it helpful
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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