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Infinity Hotel Jambi
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Overall Ratings & Reviews Infinity Hotel Jambi
Traveloka (3,563)
Other sources (3)
9.1
Exceptional
From 3,563 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.9
Location
9.2
Service and Facilites
9.0
People often mention about Infinity Hotel Jambi
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Bedroom (56)
Staff Friendliness (55)
Distance to City Center (50)
Bathroom (46)
Ambiance (43)
Accessibility (40)
Room Space (37)
Family Friendly (36)
Hotel Area (36)
Surroundings (32)
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Traveler Reviews Infinity Hotel Jambi
Number of reviews per page
20
40
Customer reviews
A***g
8.4
/10
Reviewed 1 week(s) ago
The hotel is quite nice and comfortable. Parking is limited, though, and breakfast isn't a buffet, as the rooms are quite small.
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R***i
10.0
/10
Reviewed 3 week(s) ago
Good hospitality, good panorama, good service, near mall
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N***l
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel is excellent, clean, strategically located, and the staff are friendly. The strategic location made my business trip smooth. Thank you.
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Thank you for upgrading my room ❤️
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M***d
5.0
/10
Reviewed 5 week(s) ago
Breakfast is rationed, the side dishes are small, and the price per night is expensive.
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MD
M Daud y.
9.4
/10
Reviewed 5 week(s) ago
Very good service, close to shopping center.
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Yopander H.
6.5
/10
Reviewed 6 week(s) ago
Different from what is offered in the app
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Accommodation's Reply
07 Apr 2026
Thank you for your review. We understand that expectations regarding the information provided on the application vary. However, we would like to inform you that during your stay, we upgraded your room from a Deluxe Room to a Business Room as a token of appreciation. We will take your feedback into consideration for future improvements, particularly in verifying the accuracy of the information provided on the booking platform. Thank you, and we hope to provide you with an even better experience on your next stay. Infinity Hotel Jambi.
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L***a
9.4
/10
Reviewed 6 week(s) ago
Fast service, rooms are also clean and comfortable.
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MS
MASLA S.
8.5
/10
Reviewed 6 week(s) ago
There is no soundproofing, you can hear sounds from the next room.
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1 people find it helpful
MS
MASLA S.
Business
8.5
/10
Reviewed 7 week(s) ago
Everything was okay, it's just that the loudness of the voice was not comfortable, there was a sound from the next room.
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2 people find it helpful
WO
Wulan O.
Leisure
10.0
/10
Reviewed 12 week(s) ago
I always stay here when I go to Jambi. The hotel is comfortable, close to the mall, and the rooms are nice. You can still see the view because there's a large window, not a window that can be opened, so you don't have to worry. Thank you, Infinity ❤️
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Ari S.
Business
9.7
/10
Reviewed 13 week(s) ago
Comfortable hotel with a pretty good view
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A***d
Business
9.1
/10
Reviewed 15 week(s) ago
close to the city center and Ancol of Jambi city
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R***i
Business
10.0
/10
Reviewed 18 week(s) ago
If you add a refrigerator to the room, it will be more comfortable, increase the promotions
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R***i
Business
10.0
/10
Reviewed 18 week(s) ago
best service, car parking if possible expanded
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R***i
Business
10.0
/10
Reviewed 18 week(s) ago
Friendly staff, fast service, finding food around the hotel is very easy and plentiful.
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1 people find it helpful
M***D
Staycation
8.8
/10
Reviewed 18 week(s) ago
clean and comfortable as usual, and just for the record, the elevator is from the ground floor of the parking lot and there is no need to stop to the lobby
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1 people find it helpful
Sulaeman
10.0
/10
Reviewed 21 week(s) ago
great service, satisfying
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D***r
Transit
8.5
/10
Reviewed 22 week(s) ago
All good, both service and room rates
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tm
titi m.
10.0
/10
Reviewed 22 week(s) ago
happy staying here... close if you want to go... the best.. keep it up 🤭🤭🤭
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Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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