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Infinity Hotel Jambi (Newly Renovated)

Explore Infinity Hotel Jambi (Newly Renovated)

Overall Ratings & Reviews Infinity Hotel Jambi (Newly Renovated)

Traveloka (3,572)

Other sources (3)

9.1

Exceptional

From 3,572 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.9

Location

9.1

Service and Facilites

9.0

People often mention about Infinity Hotel Jambi (Newly Renovated)

All

Bedroom (56)

Staff Friendliness (55)

Distance to City Center (50)

Bathroom (46)

Ambiance (43)

Accessibility (40)

Room Space (37)

Family Friendly (36)

Hotel Area (36)

Surroundings (32)

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Traveler Reviews Infinity Hotel Jambi (Newly Renovated)

Number of reviews per page

20

40

Customer reviews

A***g

8.4

/10

Reviewed 2 week(s) ago

The hotel is quite nice and comfortable. Parking is limited, though, and breakfast isn't a buffet, as the rooms are quite small.

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R***i

10.0

/10

Reviewed 4 week(s) ago

Good hospitality, good panorama, good service, near mall

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N***l

Business

10.0

/10

Reviewed 4 week(s) ago

The hotel is excellent, clean, strategically located, and the staff are friendly. The strategic location made my business trip smooth. Thank you.

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

Thank you for upgrading my room ❤️

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M***d

5.0

/10

Reviewed 6 week(s) ago

Breakfast is rationed, the side dishes are small, and the price per night is expensive.

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MD

M Daud y.

9.4

/10

Reviewed 6 week(s) ago

Very good service, close to shopping center.

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Yopander H.

6.5

/10

Reviewed 7 week(s) ago

Different from what is offered in the app

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Accommodation's Reply

07 Apr 2026

Thank you for your review. We understand that expectations regarding the information provided on the application vary. However, we would like to inform you that during your stay, we upgraded your room from a Deluxe Room to a Business Room as a token of appreciation. We will take your feedback into consideration for future improvements, particularly in verifying the accuracy of the information provided on the booking platform. Thank you, and we hope to provide you with an even better experience on your next stay. Infinity Hotel Jambi.

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L***a

9.4

/10

Reviewed 8 week(s) ago

Fast service, rooms are also clean and comfortable.

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MS

MASLA S.

8.5

/10

Reviewed 8 week(s) ago

There is no soundproofing, you can hear sounds from the next room.

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1 people find it helpful

MS

MASLA S.

Business

8.5

/10

Reviewed 8 week(s) ago

Everything was okay, it's just that the loudness of the voice was not comfortable, there was a sound from the next room.

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2 people find it helpful

WO

Wulan O.

Leisure

10.0

/10

Reviewed 13 week(s) ago

I always stay here when I go to Jambi. The hotel is comfortable, close to the mall, and the rooms are nice. You can still see the view because there's a large window, not a window that can be opened, so you don't have to worry. Thank you, Infinity ❤️

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Ari S.

Business

9.7

/10

Reviewed 14 week(s) ago

Comfortable hotel with a pretty good view

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A***d

Business

9.1

/10

Reviewed 17 week(s) ago

close to the city center and Ancol of Jambi city

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R***i

Business

10.0

/10

Reviewed 19 week(s) ago

If you add a refrigerator to the room, it will be more comfortable, increase the promotions

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R***i

Business

10.0

/10

Reviewed 19 week(s) ago

best service, car parking if possible expanded

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R***i

Business

10.0

/10

Reviewed 19 week(s) ago

Friendly staff, fast service, finding food around the hotel is very easy and plentiful.

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1 people find it helpful

M***D

Staycation

8.8

/10

Reviewed 19 week(s) ago

clean and comfortable as usual, and just for the record, the elevator is from the ground floor of the parking lot and there is no need to stop to the lobby

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