The staff are very friendly, very good, helpful with the hotel's lacking facilities. The first time you enter the hotel area, it smells good, but when you get to the room, the smell isn't that great. The bathroom shower is a bit broken, the hot water is unbalanced, sometimes very hot, sometimes not hot. Breakfast is like the picture. The door also can't be locked with a card, so it's manual. Bathroom amenities also have to be requested first, such as toothbrushes, and condiments like tea are also already opened, like they've been used by someone for a long time but not replaced. Luckily the TV can Netflix so it's quite boring. But honestly, the hotel is a bit stingy in my opinion hehe🙏🏻 but hopefully it will be improved.

The hotel staff is friendly, the location is close to the market and the square.

Honestly, it's very comfortable, and for this low price, the service is 5-star. The staff are friendly, smiling, and courteous. All requests are met promptly. The place is very, very nice for the price, compared to Jakarta, where the price is like a pigsty and the service is like a dog's. Honestly, the rooms are comfortable and clean, with slippers, good toiletries, clean towels, hot water, tea, and sugar.

Unfortunately, the room was not ready for impromptu accommodation, because when we entered the room it was still messy and had not been tidied up, and some rooms also had problems.

It's so aesthetic, hahaha. I really like it. The vibe is cool, homey yet modern, with lots of hangout spots. The location is strategic, close to everything. Check-in/out is fast. The security is very proactive, always keeping motorcycle helmets secured inside the post. Top!

The pressure of warm water is very low.

Parking is difficult, and the billiards facility closes at 9 a.m. due to breakfast preparations. It's noisy because it's right on the side of the road.

Comfortable enough to just stay the night

What I liked about staying at Rumaterra: the restaurant offers a variety of delicious dishes at affordable prices, the homey and comfortable atmosphere, the friendly staff and owner, and the strategic location close to various tourist attractions and culinary delights. The only thing I didn't like was that the room I chose didn't have a sink, something I consider quite important and usually found in bathrooms.

The hotel is clean, close to Lembang square and tourist attractions 👌

Friendly staff, very helpful at check-in and check-out.

okay, great, great, okay

Best in class, strategic area and very close to tourist areas, if I have the chance I will definitely come back again, well done Rumaterra

Bring your own toothbrush if you want to come here

Very strategic location on the side of the road, delicious breakfast, all the staff are friendly, the room doesn't have AC because it's cold, the place is very comfortable, only the room is stuffy, there are no air conditioning windows, the lights are not very bright, and the sofa bed is very sore next time, just change it to a regular mattress, overall it's very pleasant to stay here ;)

semua sangat baik. kebersihan. keramahan. MGKN akan lebih baik jika disediakan galon air dan dispenser di atas dan dibawah jadi ga perlu minta ke petugas saat butuh air. dan LBH baik LG jika kamar dan linen lebih wangi. overall senang sekali menginap dsni.

Rumaterra is quite comfortable and clean. Recommended.

The hotel staff is friendly and all the facilities can be used well.

Overall, everything is good, from the price of the room that fits the pocket, even though it's a weekend, the price is still reasonable. Everything is clean, the staff is good and friendly. There is only one thing that needs to be improved: the soundproofing because the sound of passing vehicles is very disturbing. I almost always wake up🥹

The bathroom is not very clean. There are cockroaches. Overall, it's okay.