Hotel Ratu Residence

Explore Hotel Ratu Residence
7.8
Pleasant
From 1,003 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.8

Location

8.1

Service and Facilites

7.7

People often mention about Hotel Ratu Residence
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Staff Friendliness (23)
Bedroom (22)
Bathroom (22)
Ambiance (19)
Distance to City Center (17)
Accessibility (16)
Soundproof (16)
Surroundings (15)
Room Space (15)
Hotel Area (13)
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Traveler Reviews Hotel Ratu Residence

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40
Customer reviews
R***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 5 week(s) ago
The room was dirty, lots of small cockroaches, the sheets were sticky as if they hadn't been washed, the room smelled, the AC wasn't cold and was leaking, the toilet smelled, the towels looked like they hadn't been washed.
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R***i
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9.4
/10
Reviewed 8 week(s) ago
The room was quite spacious and clean, but there was a lack of water for bathing. Perhaps due to the dry season, water was quite scarce.
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Sintya R. m.
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8.5
/10
Reviewed 11 week(s) ago
Reasonably priced, good service, close to the airport.
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Sintya R. m.
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10.0
/10
Reviewed 11 week(s) ago
It's suitable and good, clean, close to the airport.
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p***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The room is nice and very comfortable for resting. I really love it.
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1 people find it helpful
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
The AC wasn't working properly. The shower head had a very low flow rate. The sheets and pillowcases weren't clean; it looked like the ones used by the previous guest hadn't been replaced with new ones.
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M***d
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Transit
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5.7
/10
Reviewed 17 week(s) ago
The toilet faucet was problematic, and the water was not on at dawn.
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f***r
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Staycation
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9.1
/10
Reviewed 18 week(s) ago
The staff was friendly, and I wanted to check in early in the morning but couldn't because the rooms were full, but it was okay, it all paid off because the room was nice and the view from inside the hotel to the outside was beautiful.
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2 people find it helpful
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The place is okay, the city center is really good.
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1 people find it helpful
Budi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Please increase the speed of the WiFi even more.
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2 people find it helpful
M***.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Comfortable for a staycation, recommended for privacy lovers
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3 people find it helpful
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Agus H.
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8.5
/10
Reviewed 30 week(s) ago
Location & access to the airport is closer
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1 people find it helpful
ZULHAKIM
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Is there a deposit outside of Traveloka's provisions?
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1 people find it helpful
H***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 45 week(s) ago
The hotel staff is friendly, the room is quite clean, it's just that sometimes there is no soap, the towels are still damp and a bit smelly, the hot water doesn't work, please improve our review, TQ
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1 people find it helpful
M***a
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Leisure
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8.5
/10
Reviewed 48 week(s) ago
The hotel staff is great, very helpful.
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Ulil A.
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8.2
/10
Reviewed 53 week(s) ago
It was fine and good for a typical budget hotel since Jambi doesn't have much. Thus, this one is just OK, not too far from the airport (not international, but it's the only one they have here). Also, since Jambi isn't a tourist destination, so the hotels here (budget and non-budget) are just for transit and rest. Nothing's special yet it is in good condition and functional.
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2 people find it helpful
V***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 55 week(s) ago
Cool, attractive, very clean, elegant.
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2 people find it helpful
N***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 57 week(s) ago
👍 Nice and comfortable, in the city 👍
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H***n
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Staycation
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10.0
/10
Reviewed 58 week(s) ago
pretty good, only the hot water is sometimes on and sometimes off
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M***d
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10.0
/10
Reviewed 58 week(s) ago
Give me soap that doesn't leak
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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