Dear Valued Guest Thank you for choosing Meliá Vinpearl Phu Quoc and for taking the time to share your feedback following your stay. We sincerely apologize that your experience did not fully meet your expectations. We appreciate your feedback and have shared it with the relevant departments for review and continuous improvement. Your comments are valuable in helping us enhance the comfort of our accommodations and provide a smoother, more convenient experience for our guests throughout the resort. We are grateful that you also found other aspects of your stay satisfactory. Your feedback encourages us to continue improving our service standards and ensuring that every guest feels comfortable and well cared for during their time with us. We hope to have the opportunity to welcome you back to Meliá Vinpearl Phu Quoc and provide you with a more seamless and enjoyable experience on your next visit. Kind regards, Meliá Vinpearl Phu Quoc

Dear Valued Guest, Thank you so much for choosing to stay at Melia Pearl Phu Quoc Resort & Spa and for sharing your valuable feedback. We are delighted that you were impressed with our friendly and welcoming staff, as well as the spacious and clean villas. We hope that the buffet meals and the shuttle service between VinWonders and Vinpearl Safari contributed to a convenient and enjoyable experience on Phu Quoc Island. Your compliments motivate us to continuously improve our services. We will do our best to provide the best service and a comfortable and memorable stay for all our guests. We look forward to welcoming you back to Melia Pearl Phu Quoc Resort & Spa for another wonderful vacation. Thank you again. Sincerely, Melia Pearl Phu Quoc Resort & Spa

Dear Customer, We are delighted to hear that you enjoyed your stay at Melia Vinpearl Phu Quoc. Thank you for your positive feedback. Regarding food sharing, we are very sorry that we could not fulfill your expectations. We will also consider and evaluate based on objective comments for better improvement in the near future. See you next time. Wishing your family good health! Best regards. Melia Vinpearl Phu Quoc Management Board.

Welcome, Xin chào! Dear Valued Guest Tran Le Bao Nhi, First, allow Melia Vinpearl Hotel Phu Quoc to send warm greetings to you and your family. Thank you very much for taking your valuable time to share your experience at our hotel. In order to bring satisfaction to our valued customers, Melia has constantly strived every day with the desire to bring the most wonderful and memorable experience to each different individual. Thank you so much for taking your precious time to share your family's experience with us. This will be a valuable source of motivation for the daily progress of the staff here. We wish you and your family good health and hope to see you again in the near future. Best regards. Mario Caballero General Manager Melia Vinpearl Phu Quoc.