8.3
Very Good
From 599 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.3

Service and Facilites

8.2

People often mention about Hotel Mahakam
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Surroundings (5)
Ambiance (5)
Hotel Area (5)
Wifi (4)
Bedroom (4)
Staff Friendliness (3)
Room Space (3)
Bathroom (3)
Distance to City Center (2)
Accessibility (2)
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Traveler Reviews Hotel Mahakam

Number of reviews per page
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40
Customer reviews
umi s.
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Medical
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9.1
/10
Reviewed 4 week(s) ago
I like the access, for medical needs to go to the nearest eye clinic, the price is also appropriate.
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sumadi
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9.7
/10
Reviewed 24 week(s) ago
The room is quite spacious and very good, the AC is cold, the TV broadcasts are varied. The only minus is the parking for 4-wheeled vehicles. Only enough to accommodate 3 vehicles.
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A***l
icon-origin-TRAVELOKA
7.8
/10
Reviewed 27 week(s) ago
Parking is narrow. Bathroom lights are dim/dark.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Friendly prices, fairly complete facilities.
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1 people find it helpful
S***H
icon-origin-TRAVELOKA
6.4
/10
Reviewed 30 week(s) ago
It's a shame to stay here when the AC isn't cold. Maybe the facilities can be improved so that those who stay are more comfortable.
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Comfortable, quiet, and strategic.
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2 people find it helpful
M***M
icon-origin-TRAVELOKA
7.2
/10
Reviewed 43 week(s) ago
The hotel is unclear. From the beginning, they did not explain that there would be a charge if there were stains on the sheets. If you don't want your sheets and towels to get dirty, don't rent it.
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2 people find it helpful
G***a
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 52 week(s) ago
The electricity went on and off repeatedly, I couldn't rest comfortably, instead of introspecting to fix the electricity, they blamed the guests, people who didn't use anything were said to be using it incorrectly, this is the first time a hotel has its lights turned on and off so often and this is the first time a waiter has complained to a customer, the sheets were stained with yellow spots, the bathroom was not clean and smelled a bit. The cupboard was dusty, the availability of facilities did not match what was written, many were missing, the waiter was not friendly, when I complained nicely, he was rude and made me feel offended.
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5 people find it helpful
M***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 67 week(s) ago
Maybe it's because it's still in the renovation stage, so the rooms still need a lot of improvement.
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1 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 70 week(s) ago
ok, only the room is not clean at the time of check-in, there is a trace of hair and the drawer is dirty with cigarette ash, for the TV it's a bit difficult to operate. The breakfast is decent, if sugar can be provided, there is only tea and coffee but no sugar is provided..
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D***y
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Transit
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6.7
/10
Reviewed 71 week(s) ago
There are no slippers, there is not enough toothbrush.
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3 people find it helpful
Supma I.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 96 week(s) ago
The bed is big and quite comfortable.
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Alfian N.
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8.5
/10
Reviewed 97 week(s) ago
The rooms are pretty cool too, unfortunately the parking space is limited.
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1 people find it helpful
Sudianto S. M.
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6.3
/10
Reviewed 97 week(s) ago
The mattress is clean but not comfortable for sleeping, only 1 light can be turned on, the towels have changed color, and there is no shampoo.
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1 people find it helpful
Riski
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
It's nice and comfortable, but it's a shame that the parking lot is narrow so you can't take your car freely.
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1 people find it helpful
rizal
icon-origin-TRAVELOKA
5.2
/10
Reviewed 110 week(s) ago
Beli kamar yang family dikasih yang standar aduh baru tidak diganti sisa uang nya, ac nya tidak dingin, kamar nya kayak sudah lama gitu tidak ada handuk nya.
2 people find it helpful
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Rahmiatin A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
The check-in process is easy & fast, the room is spacious but there is still a lingering smell of cigarettes, an elevator is available, the air conditioner is cold, the bathroom has a water heater & towels but no toiletries, gets mineral water, good TV, can eat breakfast, room condition is still nice & clean. Friendly reception.
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2 people find it helpful
MUHAMMAD N.
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6.0
/10
Reviewed 134 week(s) ago
The room is dirty, there are cobwebs. There are lizards in the bathroom. Not a recommendation.
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2 people find it helpful
Mohammad F. F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 141 week(s) ago
For standards, the rooms are very nice and clean. It's just that it needs a little cleaning of the curtains and between the toilet and basin in the toilet because it's a little moldy. The breakfast is also good. The service is friendly, but there is one lady at the counter who is a bit bitchy. One more thing, the parking lot is narrow, you still need to move other vehicles if our vehicle is inside. Overall, good.
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1 people find it helpful
FAZLURRACHMAN
icon-origin-TRAVELOKA
10.0
/10
Reviewed 141 week(s) ago
Overall good and recommend, starting from service, facilities and breakfast. Don't hesitate to stay here⭐
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1 people find it helpful
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