M***a

Business

8.8

/10

Reviewed 4 day(s) ago

The hotel staff was friendly, the food was good, the floors were clean, and there weren't many mosquitoes. I'd definitely recommend staying here again.

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Hasbullah H.

Medical

10.0

/10

Reviewed 6 day(s) ago

Clean rooms, central location, and ample parking.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for choosing to stay at our hotel. We are delighted to know that our cleanliness and convenient location provided you with a pleasant stay. We hope to welcome you back again.

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I Gst A. S. S. R.

10.0

/10

Reviewed 1 week(s) ago

The best hotel in general, super comfortable.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for trusting us and your family to stay at our hotel. We are delighted to hear that you enjoyed your stay, and we hope to welcome you back again.

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I Gst A. S. S. R.

10.0

/10

Reviewed 1 week(s) ago

It's our second home when we go to Mataram, and it's incredibly beautiful for wedding beauty shoots. The service, food, and comfort are always top-notch.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for trusting us and your family to stay at our hotel. We are delighted to hear that you enjoyed your stay, and we hope to welcome you back again.

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T***a

10.0

/10

Reviewed 1 week(s) ago

Friendly staff and good service.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for choosing to stay at our hotel. We are delighted to know that our service made your stay enjoyable. We hope to welcome you back again.

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T***a

10.0

/10

Reviewed 1 week(s) ago

Good service, friendly staff and delicious breakfast.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for choosing to stay at our hotel. We are delighted to know that our service made your stay enjoyable. We hope to welcome you back again.

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Friendly staff, clean rooms. Comfortable for sure.

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Accommodation's Reply

14 Jun 2026

Thank you for your review and for choosing to stay at our hotel. We are delighted to know that our service and cleanliness made your stay comfortable. We hope to welcome you back again.

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P***i

6.6

/10

Reviewed 2 week(s) ago

It's quiet and the rooms are not attractive, the facilities are lacking with a price that I think is quite expensive but the facilities are not worth it at all.

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Accommodation's Reply

14 Jun 2026

Thank you for your feedback. We apologize if the facilities and room conditions did not meet your expectations. We greatly appreciate your comments and suggestions for future improvements.

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N***m

Business

10.0

/10

Reviewed 2 week(s) ago

I'll definitely return to this hotel, as my two days were very memorable. The hotel staff said, "If there are any shortcomings, please let us know about the room."

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Accommodation's Reply

14 Jun 2026

Thank you for your review and trust. We are delighted to hear that you enjoyed your two-day stay. We will share your compliments regarding our staff's service with the team. We hope to welcome you back on your next visit.

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R***a

8.5

/10

Reviewed 3 week(s) ago

My favorite hotel. Clean, affordable. The only downside is that we don't get sugar, coffee, or tea like most hotels do. We only have to get our own drinking water from outside the room.

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Accommodation's Reply

31 May 2026

Thank you for your review and for choosing to stay at our hotel. We are delighted to know that our cleanliness and value for money made your stay enjoyable. Regarding your suggestion about coffee, tea, and sugar in the room, we appreciate your feedback and will take it into consideration in your next review. Thank you for your suggestion and we hope to welcome you back for your next stay.

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I***i

10.0

/10

Reviewed 3 week(s) ago

It was a very comfortable stay at Puri Subak. I was always checked in by the sweet and friendly Ms. Lusi. She was very kind and responsive. The food here is delicious. The price is very affordable and it's a recommended place to stay.

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Accommodation's Reply

31 May 2026

Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay and were impressed with our service and food. Your support motivates us to continue striving to provide the best possible experience. We hope to welcome you back again.

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Indriani L.

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, especially the one who frequently handled Ms. Riska. The rooms were clean, and the food in the restaurant was delicious.

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Accommodation's Reply

31 May 2026

Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay, including our service and food. Your support motivates us to continue striving to provide the best possible experience. We hope to welcome you back again.

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Indriani L.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Very very satisfying service everyone 😊

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1 people find it helpful

Accommodation's Reply

21 May 2026

Thank you so much for staying at Puri Indah Subak and for giving us such a wonderful review 😊 We are delighted to hear that you enjoyed your stay. We hope our services and facilities continue to provide a memorable experience. We look forward to welcoming you back again soon 🙏

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Linda a.

10.0

/10

Reviewed 4 week(s) ago

Very friendly and excellent service.

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1 people find it helpful

Accommodation's Reply

21 May 2026

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maurinda

Leisure

9.4

/10

Reviewed 5 week(s) ago

Always loved this place, especially the shower! The water is so strong 🫶

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1 people find it helpful

Accommodation's Reply

21 May 2026

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Verified Traveler

Transit

10.0

/10

Reviewed 8 week(s) ago

Friendly hotel staff, cheap food, location close to eating places, clean hotel

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1 people find it helpful

Accommodation's Reply

08 May 2026

Dear Guest, Thank you so much for your lovely review. We’re very happy to hear that you had a pleasant stay with us. It was our pleasure to serve you, and we hope to welcome you back again soon! Warm regards, Management

Abdul K.

8.5

/10

Reviewed 10 week(s) ago

Disappointed with the lack of a refund facility, as consumers we feel disadvantaged by the hotel system.

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Accommodation's Reply

08 May 2026

Dear Abdul1, Thank you for your review and feedback. We apologize for any inconvenience caused by your booking. Please note that our refund and cancellation policy is subject to the booking conditions selected when making the reservation through the app. This booking is subject to a non-refundable policy and therefore, no refund can be processed. We greatly appreciate your understanding and feedback. We hope to welcome you back in the future for an even better stay.

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Verified Traveler

Leisure

9.7

/10

Reviewed 10 week(s) ago

Recommended at affordable prices

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Accommodation's Reply

08 May 2026

Dear valued guest, Thank you for choosing to stay with us at Puri Indah Subak and sharing your positive review 😊 We are delighted to hear that your stay was pleasant and met your expectations. We hope to welcome you back again on your next stay.

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R***a

Leisure

10.0

/10

Reviewed 10 week(s) ago

A favorite hotel, all the staff are kind and friendly. The hotel is clean, nice, and reasonably priced.

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1 people find it helpful

Accommodation's Reply

08 May 2026

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R***a

Leisure

10.0

/10

Reviewed 10 week(s) ago

A favorite hotel, all the staff are kind and friendly. The hotel is clean, nice, and reasonably priced.

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1 people find it helpful

Accommodation's Reply

21 May 2026

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Puri Indah Hotel Subak

Overall Ratings & Reviews Puri Indah Hotel Subak

8.8

8.7

8.5

8.7

8.7

Traveler Reviews Puri Indah Hotel Subak