Traveloka (2,591)
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8.6
Very Good
From 2,591 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
8.6
Service and Facilites
8.7
People often mention about Harper Cikarang by ASTON
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Staff Friendliness (23)
Bedroom (22)
Bathroom (21)
Room Space (19)
Hotel Area (19)
Ambiance (17)
Taste (17)
Variety (17)
Surroundings (15)
Accessibility (15)
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Traveler Reviews Harper Cikarang by ASTON
Number of reviews per page
20
40
Customer reviews
Yeron A.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Good facility and the staff are very kind.
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JV
Jenius V. S.
Leisure
9.6
/10
Reviewed 3 day(s) ago
for all Over All 👍👍👍 only for breakfast I think it needs to be improved in terms of taste and the variety of menus...
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T***h
8.7
/10
Reviewed 6 day(s) ago
The hotel is cosy, the concept is good, the room is comfortable but please pay attention to the small details of cleanliness in the toilet. The check-in process is fast but please improve the hospitality of the receptionist when checking in and be more informative. As a fellow hotelier, you will definitely understand the difference. 24 hours room service and the food served is quite good, the service provided by the security is very good, it deserves two thumbs up. thank you harper.
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C***a
9.7
/10
Reviewed 3 week(s) ago
Very comfortable, very clean, good service.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest,
Thank you for taking your time and giving us a positive’s rating.
We are delighted to hear that you enjoyed your stay with us. And feel very humbled to receive your compliments on our hotel as well as the service provided by our staff(s).
On behalf of the entire team, we look forward to welcoming you back to Harper Cikarang soon.
Sincerely yours,
Hadi Firmansyah
Marketing Communication
Muriana P.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Strategic location, nice and clean hotel, very good service, varied breakfast menu
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Accommodation's Reply
15 Jul 2025
Dear Mr/s. Muriana P.,
Thank you for choosing Harper Cikarang as a place for you to stay during your visit to Cikarang, especially for taking the time to write a review about the services we provide.
We really appreciate the experience you share with us, especially regarding the hotel location, the room for you to stay and our food.
We feel very humbled to receive all your compliments on Harper Cikarang.
On behalf of the team, we look forward to welcoming you back to Harper Cikarang in the near future.
Sincerely yours,
Hadi Firmansyah
Marketing Communication
D***i
Staycation
8.5
/10
Reviewed 4 week(s) ago
Nice hotel 💕 but unfortunately the parking lot is very small
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your visit to Harper Cikarang and for giving us a positive rating for our hotel. We are very pleased to have been able to serve you and your family. We have noted your feedback regarding the limited parking area. This will be our concern in an effort to improve the comfort and facilities for all guests. We look forward to welcoming you back to Harper Cikarang. Warm Regards, Hadi Firmansyah. Marketing Communication
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F***a
8.8
/10
Reviewed 9 week(s) ago
It was good for family and weekend get away.
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t***u
Staycation
10.0
/10
Reviewed 11 week(s) ago
friendly workers, nice and clean rooms
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W***u
Business
10.0
/10
Reviewed 11 week(s) ago
Very impressive and comfortable, thank you
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1 people find it helpful
M***d
Staycation
8.5
/10
Reviewed 12 week(s) ago
Strategic location, varied food, unfortunately the onsen is closed
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A
Aneli
10.0
/10
Reviewed 12 week(s) ago
Last time I went to Harper early 2023, it turns out a lot has changed. The hotel is very comfortable, the room and bathroom are also clean. Thank you very much for the service, the staff are friendly. Thank you also very much to Mr. Rizky.
1 people find it helpful
F***i
Leisure
10.0
/10
Reviewed 16 week(s) ago
The hotel is very comfortable, the restaurant food is delicious, the cleanliness is maintained, the staff is friendly. The location is very strategic. Thank you for the service and friendliness of Mr. Yudi, Mr. Hedi, Mr. Akmal and Chef Slamet. 🙏🏾
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Gede A. M.
Business
10.0
/10
Reviewed 17 week(s) ago
The room is clean and comfortable. The staff are all friendly and informative.
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ih
irawati h.
Staycation
8.5
/10
Reviewed 17 week(s) ago
The location of the hotel is easy to access, there are several places selling food so it is easy to find food, next to Starbucks for delicious coffee, just walk next to the hotel, friendly service and fast check-in, clean and comfortable rooms, cold air conditioning, the view from the room is quite good, satisfying, recommended to stay here
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A***i
Staycation
9.4
/10
Reviewed 17 week(s) ago
Very comfortable. Good for staycation with family.
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A***a
8.8
/10
Reviewed 18 week(s) ago
Why is the onsen never opened again?
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1 people find it helpful
F***n
8.4
/10
Reviewed 19 week(s) ago
Everything is delicious. Comfortable. Near a minimarket. It's just that the food for sahur is not as varied as breakfast.
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S***t
Business
10.0
/10
Reviewed 19 week(s) ago
Affordable price for its class, excellent service and very comfortable
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David F. F.
Staycation
9.4
/10
Reviewed 20 week(s) ago
The atmosphere is comfortable and safe. The breakfast variations are also quite a lot. Only the egg station, if possible, should be added, because it can't handle when there are many guests having breakfast.
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MH
Mala H.
Business
8.5
/10
Reviewed 22 week(s) ago
Have stayed at harper cikarang several times, never disappointed. Clean rooms and many breakfast choices. Only parking is limited, but there is a large parking lot next to the hotel.
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1 people find it helpful
Number of reviews per page
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