I called an hour before check-in, but when I arrived, the hotel was unprepared. The receptionist gave me the first room, which was completely unclean. Then they changed me to a second room, which was also unclean. After that, they asked me to wait 10 minutes, then took me to a third room, which was very poorly cleaned and the bedsheets were still covered in hair, pet fur, and the smell of the previous guest. I asked the receptionist to change the sheets for me. Furthermore, there was no hot water for showering. Teacups and saucers were still upside down in the bathroom, and there were no towels. In short, it was late at night, so I had no choice but to stay overnight, but this is a terrible hotel!