8.6
Very Good
From 236 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Casa Bonita Hotel
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Surroundings (6)
Distance to City Center (5)
Accessibility (5)
Staff Friendliness (5)
Wifi (5)
Bedroom (5)
Bathroom (5)
Hotel Area (5)
Family Friendly (4)
Ambiance (4)
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Traveler Reviews Casa Bonita Hotel

Number of reviews per page
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40
Customer reviews
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
Everything okay except wifi so worst and breakfast not variety.
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Accommodation's Reply
03 Jul 2025
Dear Guest, first and foremost we would like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern as it is our policy to provide the best services and facilities to all guests. We deeply regretted that we have failed to meet your expectation. Nevertheless we greatly appreciate you for your feedback and we will definitely take the necessary remedy actions to assure that our guests are satisfied with our facilities and services. Thank you.
V***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Far from the center and quite an empty area. But the room is spacious and clean.
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2 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Good food at afforable price for ramadan buffet
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
We are from Sabah and staying here. The hotel is very clean and comfortable. The distance to the city is 15 minutes. Suitable for families with young children to stay here because the level of cleanliness is very satisfactory.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
The room is spacious and comfortable, there are sea view stickers on the wall, but overall it's okay and comfortable.
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1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
The hotel is only 4km from Banda Hilir, less than 1km from Klebang Beach, plenty of parking for those staying here, quite spacious rooms, there is a breakfast stall just in front of the hotel with a variety of menus
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Satisfied with this hotel. Food was very good.
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m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
This has been my stay at this location everytime I go down to Malacca. And will be there again.
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H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
Customer service is very good. Good environment around hotel
1 people find it helpful
Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 61 week(s) ago
Casa Bonita Hotel is a small hotel that brings the best of Melaka to your doorstep. The spacious and modern rooms come equipped with basic amenities like toothbrushes, shower, soap, and shampoo. The hotel's location is next to a famous Keria Antarabangsa stall, and there are several kopitiams for breakfast nearby. Overall, it's a comfortable place to stay while exploring Melaka.
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panji m. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Recommended! Affordable! Nearby restaurant!
2 people find it helpful
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Elaine C.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 105 week(s) ago
Air conditioner is hot & Leaking water, like raining, bedsheets, comforter is dirty & smelly, towel is dirty & smelly, toilet very dirty, restaurant breakfast the food is cooling, so little choices, basic like fried egg also doesn't have, toast machine out of function, everything is bad, really bad experience.
2 people find it helpful
Accommodation's Reply
28 Jul 2023
Dear Chong Lee Ling, First and foremost we like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern. As it is our policy to provide the best services and facilities to all guests. We deeply regretted if in any way we have failed to meet your expectation. Nevertheless we greatly appreciate for your feedback and we will definitely take the necessary remedy actions to assure our guests are satisfied with our facilities and services. Thank you.
Farah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
3 Star hotel, what do you expect? 😅 but still, happy with the hotel although there 's few things need to be improved 👍🏻.
2 people find it helpful
Bumivitch V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 143 week(s) ago
This hotel use to be one of the “good hotel in Malacca”. Good and beautiful building and car park. But, unfortunately, because of Covid 19. Everything turn up side dawn. Let hope hotel management could “do something” to pull everything back to the Glory Period specially put some more “GLASS/cup and etc” into the room like other same class hotel have to have. We'll love to visit malaysia again “IF” Malaysia Government “allow thailand plate vehicle fill” 95 and 97 as same as Malaysia Plate valued.
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3 people find it helpful
Muhammad A. B. K. B.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 160 week(s) ago
So bad, maintenance not good
1 people find it helpful
Muhammad H. B. M. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 186 week(s) ago
The air conditioner in room was leaking and the sink in the bathroom was clogged. I think the hotel maintenance have to check the room first before the customer want to check-in. One more, about the breakfast. I want to suggest to the hotel management to provide the cereal section for kids like other hotels. Kids really love to eat cereal early in the morning than heavy meals.
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1 people find it helpful
Maryanita Maryanita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 188 week(s) ago
The hotel is nice and big, it's definitely very comfortable .
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Diana R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 188 week(s) ago
First when reach hotel the entrance is quite nice the decor of the front desk also nice but when go into the room, the nightmare is starting. The electric box there just open like this if there is a leaking water how it will be. The water tap at the bathroom is without hander I thought is using sensor but in the end is just spoil water tap . Ther worst things is on 19th 4.25 am the fire alarm ring for about 10 minutes continues all of the guest think there is fire incident happen when I try to call front desk no one answer, I try call few times and I am using my phone to call no one pick up too. I bring my kids and my mom my aunty go down using stairs from 7 floor the most funny parts is the emergency stairs in ground floor is been locked. Then we walk back again to room then the neighbors guest inform he just check with the staff is maintenance issue. There is no staff came to apologize for this incident happen and no call from front desk and inform what is going on. The next day straight me and my family ask to check out and refund for the 2nd day. When I ask the senior staff I said did you know yesterday midnight the fire alarm ring, the staff answer yes he know. I said I believe it should be have night staff on duty right and he answer yes have staff and I ask why the hotel no apologize or at least do announcements to inform it just a maintenance issue. And I say I want refund for 1 day and he check with the boss but still no received any apology from the management. I know is the cheap rate and 3 star hotel but at least safety and be more professional.
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NHAS
icon-origin-TRAVELOKA
8.7
/10
Reviewed 191 week(s) ago
From the outside the hotel looks beautiful and attractive, but inside needs improvement because a little dirty, the toilet bowl is not washed clean, there are no curtains between the toilet and the shower. The hotel is facing a viral breakfast place in Melaka, Warung Hajjah Robiah. It's nice to have breakfast, you don't have to go far because the hotel doesn't provide breakfast.
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Muhammad M. B. M.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 192 week(s) ago
Bed: Single + Super Single. Awesome! Room space: Spacious. Toilet: Bit smelly, but its OK. No basic toiletries. TV: Well function. Air conditioner: Manual thermostat air conditioner
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