Smile Hotel Nha Trang

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Overall Ratings & Reviews Smile Hotel Nha Trang

Traveloka (636)
Other sources (4)
8.9
Very Good
From 636 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.9

People often mention about Smile Hotel Nha Trang
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Distance to City Center (35)
Bathroom (24)
Staff Friendliness (23)
Room Space (22)
Surroundings (21)
Bedroom (20)
Accessibility (18)
Wifi (16)
Check-in/out Time (15)
Hotel Area (12)
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Traveler Reviews Smile Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
Q***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 6 week(s) ago
No parking place. The room is much smaller compared to the picture & the bathroom is too old/not clean enough. Sound proof is bad
2 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for your feedback. We’re sorry for the inconvenience, Your comments have been noted for improvement. We hope to welcome you again. Best Regard, Smile Hotel Team
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Last time I stayed here, the staff weren't very enthusiastic. This time, after two years, I'm back and the staff are so lovely. They're very helpful to our group. The room is clean and has a sea view.
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4 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
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D***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The room was okay. I rented it mainly for sightseeing and didn't spend much time in the room, so I found it quite satisfactory.
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3 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
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T***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The staff were friendly, the room had a beautiful view and was airy, but the bed linens had stains and yellowing.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Thank you very much for taking the time to provide us with your valuable feedback after your stay. We sincerely apologize for any inconvenience you experienced. We take your feedback very seriously and will use it to improve our staff training so that we can provide even higher quality service in the future. We look forward to welcoming you back again. We will do our utmost to ensure that your next stay is even more satisfying.
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huynh t. n. u.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel is near the city center, making it convenient for getting around, so it's okay.
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2 people find it helpful
Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
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Nhi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The staff were very friendly, enthusiastic, and welcoming. The rooms were clean and well-equipped. The location was convenient, near the Agarwood Tower and right in a bustling dining area.
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4 people find it helpful
Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The staff weren't very helpful. We had four suitcases. My wife was carrying the baby and couldn't help with the other suitcases. The staff didn't seem to help either... hopeless.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Valued Guest: Thank you very much for your valuable feedback during your stay. We apologize for any shortcomings in our service, particularly the delay in delivering your luggage. We take your feedback seriously and will continue to train our staff and strive to provide even more attentive service in the future. We look forward to welcoming you again and are committed to further improving our services. Thank you. Nya Trang Smile Hotel
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
A wonderful experience, friendly and enthusiastic staff, clean and well-equipped rooms, and plenty of amenities around the hotel ❤️
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Guest: Thank you for staying at Nha Trang Smile Hotel and sharing your valuable feedback. We are delighted to hear that you were pleased with our staff's warm and friendly service and our hotel facilities. Your valuable feedback motivates us to continually improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you again. Thank you. Nha Trang Smile Hotel
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Mi Nguyen
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel was clean. It's located right in the city center. I was very satisfied and will come back next time.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Ms. Nguyen Mai, Thank you very much for choosing Nha Trang Smile Hotel and sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service of our staff, as well as the hotel's facilities. Your valuable comments encourage us to continuously improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you again. Thank you. Nha Trang Smile Hotel
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
I stayed in a premier window city view room. The room was very nice, clean and tidy, however, it was much smaller than in the pictures, and the wardrobe was very small. The walls weren't very soundproof, but it was adequate. On the plus side, the staff were very enthusiastic, and the hotel's location was right in the tourist area and super close to the beach, ensuring I wouldn't go hungry at night, haha, and it was also easy to get to many fun places.
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2 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Valued Guest: Thank you for choosing to stay at Nya Trang Smile Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service from our staff and the hotel's facilities. Your valuable comments encourage us to continue improving and providing the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you again. Thank you. Nya Trang Smile Hotel
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
The location is easy to find, there are 24/7 convenience stores nearby, it's not too noisy or too deserted, overall it's a good experience. The room only has 3 yellow lights on the ceiling so it's quite dark, but if you stay in a room with a sea view, the lighting is very good during the day.
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4 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Valued Guest: Thank you for choosing to stay at Nha Trang Smile Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service from our staff and the hotel's facilities. Your valuable comments encourage us to continue improving and providing the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you again. Thank you. Nha Trang Smile Hotel
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel is centrally located, affordable, clean, friendly staff...
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5 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Nha Trang Smile Hotel would like to express our sincere gratitude for choosing us for your recent trip and for sharing your wonderful experience with us. We are delighted that you were satisfied with our friendly and attentive staff and the hotel's facilities. Your valuable feedback is a great encouragement for us as we strive to continuously improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back. Thank you. Nha Trang Smile Hotel
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Chi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Clean hotel, friendly staff, convenient location will be the priority choice
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5 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Happy and enthusiastic staff. Create conditions for early check-in. Clean room, toilet is a bit old.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed the friendly and attentive service of our staff and our facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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Maiduongduyhoang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
The staff is friendly and enthusiastic. We came first to leave our luggage or checked out and left our luggage again, the staff were still comfortable and enthusiastic without any extra charge. It's a pity that the room's soundproofing is a bit poor, but everything else is great for this price. The pool view is beautiful, the location is right in the center so it's convenient to go anywhere, but the way to the hotel is a bit difficult to find, you have to look closely to see it. I will definitely come back next time.
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4 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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Nguyen T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
The room is ok. Overall, I was very satisfied with the hotel I booked.
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5 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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mai n. b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
budget hotel, reasonable price and friendly staff, worth a visit
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4 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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Vu Thuy D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
Hotel in alley, beautiful, clean, right in the center, very close to the beach and convenient for those who want to stay and move in the center
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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A***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 42 week(s) ago
Friendly and enthusiastic staff. Room has full amenities. But the bathroom has bugs😑, everything else is fine.
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Guest: Nha Trang Smile Hotel sincerely thanks you for choosing our hotel for your recent holiday and for sharing your wonderful experience with us. We are honored that you were satisfied with the warm and attentive service of our staff and the hotel's facilities. Your valuable feedback will greatly motivate us to continuously improve and provide the best possible stay for all our guests. We sincerely wish you and your family good health and happiness. We look forward to your next visit! Thank you. Nha Trang Smile Hotel
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Anh T. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
The toilet smells damp. The parking lot is a bit far away.
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4 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
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Number of reviews per page
20
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