Smile Hotel Nha Trang

Explore Smile Hotel Nha Trang

Overall Ratings & Reviews Smile Hotel Nha Trang

Traveloka (656)
Other sources (5)
8.8
Very Good
From 656 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.9

Service and Facilites

8.8

People often mention about Smile Hotel Nha Trang
All
Distance to City Center (40)
Bathroom (26)
Staff Friendliness (25)
Room Space (24)
Surroundings (22)
Bedroom (21)
Accessibility (20)
Wifi (18)
Check-in/out Time (16)
Hotel Area (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Smile Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Good price, close to the city center. Inconvenient for elderly people when booking a car. Young people can easily travel around.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you very much for your feedback regarding Smile Hotel. We are delighted that you were satisfied with the reasonable pricing and excellent location of Smile Hotel. We hope to welcome you again. Thank you again. The Smile Hotel Management Team
Translated by Google Icon
See original
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room felt a bit stuffy, located on the 3rd floor with a window overlooking an abandoned house. The ceiling was low and there weren't many lights, so it felt a bit cramped. It was okay for just one night.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you very much for your feedback regarding Smile Hotel. We apologize for any inconvenience you experienced in your room. We are committed to improving our services and quality in the future. We look forward to welcoming you again with even better facilities and services to ensure your satisfaction. Thank you again. Sincerely, Smile Hotel Management
Translated by Google Icon
See original
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
The location is okay, close to the city center and within walking distance to the beach. The rooms are a bit small and old, probably because they were fully booked, so I got a room with a not-so-great view, but it's acceptable for the price.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you very much for taking the time to write a review about your stay at Smile Hotel. We are delighted that you were satisfied with our attentive service and excellent location. We apologize for any inconvenience you experienced during your stay. We will do our best to provide you with a more comfortable stay and better service in the future. We hope to welcome you back to our hotel again. On your next visit, we will prepare even better facilities and services to ensure your satisfaction. Thank you again. The Smile Hotel Management Team
Translated by Google Icon
See original
Nguyen T. T. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff were enthusiastic, and the rooms were clean.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our friendly and welcoming service, as well as the facilities provided by our staff. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
Translated by Google Icon
See original
Giang N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel's location is convenient, the entrance is a bit narrow but it's close to the beach and the town square. The reception staff are friendly, enthusiastic, and attentive. The hotel has a swimming pool, and you can comfortably store your luggage before and after check-in/check-out. My only minor complaint was that I could still feel some sand or grit in the bed linens, but it didn't affect the overall experience. Overall, I still give it a good rating and recommend it to anyone planning a stay.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Jean, Thank you very much for choosing Nha Trang Smile Hotel as your next vacation destination with your family, and thank you for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with our warm and friendly service, as well as the facilities provided by our staff. Your valuable feedback is a great encouragement to us, as we strive to improve our services and always provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you very much. Sincerely, Nha Trang Smile Hotel
Translated by Google Icon
See original
Nick T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The room had two beds but only two pillows. If guests asked for extra pillows, they had to check if there were any spares before giving them to them. It was fairly clean. Okay. The sea view was supposed to be there, but when you entered, all you saw was the house.
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
08 Jul 2026
Dear Mr. Nick Tran, Thank you very much for your valuable feedback. Smile Hotel would like to provide further details regarding your stay and the aspects you found unsatisfactory. Room Type: Your Superior room was located on a ground floor and did not offer an ocean view. However, for your convenience, we upgraded you to a City View room at no extra cost. The room is as pictured above. Please note that this room type is not guaranteed to have an ocean view. Bed Type: You did not request a twin bed, but twin rooms were fully booked upon check-in. Therefore, we provided a twin room for two people. Pillows: Twin rooms come with two standard pillows. If you require additional pillows, our reception staff will check availability and provide them according to hotel policy. We always strive to provide the best service to our guests. We apologize for the delay in providing a suitable room during peak season. Sincerely, The Smile Hotel Team
Translated by Google Icon
See original
Q***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 21 week(s) ago
No parking place. The room is much smaller compared to the picture & the bathroom is too old/not clean enough. Sound proof is bad
5 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for your feedback. We’re sorry for the inconvenience, Your comments have been noted for improvement. We hope to welcome you again. Best Regard, Smile Hotel Team
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Last time I stayed here, the staff weren't very enthusiastic. This time, after two years, I'm back and the staff are so lovely. They're very helpful to our group. The room is clean and has a sea view.
Translated by Google Icon
See original
11 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
Translated by Google Icon
See original
D***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The room was okay. I rented it mainly for sightseeing and didn't spend much time in the room, so I found it quite satisfactory.
Translated by Google Icon
See original
8 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
Translated by Google Icon
See original
T***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 25 week(s) ago
The staff were friendly, the room had a beautiful view and was airy, but the bed linens had stains and yellowing.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Apr 2026
Thank you very much for taking the time to provide us with your valuable feedback after your stay. We sincerely apologize for any inconvenience you experienced. We take your feedback very seriously and will use it to improve our staff training so that we can provide even higher quality service in the future. We look forward to welcoming you back again. We will do our utmost to ensure that your next stay is even more satisfying.
Translated by Google Icon
See original
huynh t. n. u.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The hotel is near the city center, making it convenient for getting around, so it's okay.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
Translated by Google Icon
See original
Nhi H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The staff were very friendly, enthusiastic, and welcoming. The rooms were clean and well-equipped. The location was convenient, near the Agarwood Tower and right in a bustling dining area.
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at Nya Trang Smile Hotel and for taking the time to share your valuable feedback. We are delighted that you were satisfied with our warm and friendly service, as well as the facilities our staff provided. Your valuable feedback is a great encouragement to us, as we strive to continuously improve our services and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you back again. Thank you once again. From Nya Trang Smile Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
The staff weren't very helpful. We had four suitcases. My wife was carrying the baby and couldn't help with the other suitcases. The staff didn't seem to help either... hopeless.
Translated by Google Icon
See original
7 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Valued Guest: Thank you very much for your valuable feedback during your stay. We apologize for any shortcomings in our service, particularly the delay in delivering your luggage. We take your feedback seriously and will continue to train our staff and strive to provide even more attentive service in the future. We look forward to welcoming you again and are committed to further improving our services. Thank you. Nya Trang Smile Hotel
Translated by Google Icon
See original
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
A wonderful experience, friendly and enthusiastic staff, clean and well-equipped rooms, and plenty of amenities around the hotel ❤️
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Guest: Thank you for staying at Nha Trang Smile Hotel and sharing your valuable feedback. We are delighted to hear that you were pleased with our staff's warm and friendly service and our hotel facilities. Your valuable feedback motivates us to continually improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you again. Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
Mi Nguyen
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel was clean. It's located right in the city center. I was very satisfied and will come back next time.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Ms. Nguyen Mai, Thank you very much for choosing Nha Trang Smile Hotel and sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service of our staff, as well as the hotel's facilities. Your valuable comments encourage us to continuously improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you again. Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 37 week(s) ago
I stayed in a premier window city view room. The room was very nice, clean and tidy, however, it was much smaller than in the pictures, and the wardrobe was very small. The walls weren't very soundproof, but it was adequate. On the plus side, the staff were very enthusiastic, and the hotel's location was right in the tourist area and super close to the beach, ensuring I wouldn't go hungry at night, haha, and it was also easy to get to many fun places.
Read More
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Valued Guest: Thank you for choosing to stay at Nya Trang Smile Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service from our staff and the hotel's facilities. Your valuable comments encourage us to continue improving and providing the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you again. Thank you. Nya Trang Smile Hotel
Translated by Google Icon
See original
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
The location is easy to find, there are 24/7 convenience stores nearby, it's not too noisy or too deserted, overall it's a good experience. The room only has 3 yellow lights on the ceiling so it's quite dark, but if you stay in a room with a sea view, the lighting is very good during the day.
Translated by Google Icon
See original
6 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Valued Guest: Thank you for choosing to stay at Nha Trang Smile Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with the friendly and warm service from our staff and the hotel's facilities. Your valuable comments encourage us to continue improving and providing the best possible experience for all our guests. We wish you and your family good health and happiness. We hope to welcome you again. Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The hotel is centrally located, affordable, clean, friendly staff...
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Nha Trang Smile Hotel would like to express our sincere gratitude for choosing us for your recent trip and for sharing your wonderful experience with us. We are delighted that you were satisfied with our friendly and attentive staff and the hotel's facilities. Your valuable feedback is a great encouragement for us as we strive to continuously improve and provide the best possible experience for all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back. Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
Chi H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Clean hotel, friendly staff, convenient location will be the priority choice
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed our friendly and attentive service and our hotel facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
N***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
Happy and enthusiastic staff. Create conditions for early check-in. Clean room, toilet is a bit old.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest: Nha Trang Smile Hotel would like to thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted that you enjoyed the friendly and attentive service of our staff and our facilities. Your valuable feedback will motivate us to continue improving and providing the best service to all our guests. We wish you and your family good health and happiness. We look forward to welcoming you back! Thank you. Nha Trang Smile Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved