Hotel City Dumai

Explore Hotel City Dumai
8.3
Very Good
From 1,706 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Hotel City Dumai
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Distance to City Center (41)
Bedroom (39)
Staff Friendliness (38)
Ambiance (36)
Room Space (32)
Taste (32)
Accessibility (30)
Bathroom (30)
Check-in/out Time (28)
Variety (28)
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Traveler Reviews Hotel City Dumai

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Customer reviews
Cici S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was a pleasure to stay at this hotel, even though the price was economical, it was still comfortable, feeling like a 5-star hotel. I was just a little disappointed because the hot water pot was dirty and still had traces of instant noodles in it. Maybe the guy was tired so he forgot to check the electric pot, but it's okay, everything else was clean, comfortable, and okay.
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F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
The room was not very clean, the carpet was still full of dirt, and what was worse was that there were condoms scattered under the bed.
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Reza I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended hotel. Clean. Comfortable.
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Reza I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is highly recommended. It's clean, comfortable, and the staff are very friendly. The facilities are great. The price is also affordable. 🥰
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U***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, calm, comfortable, steady. Okay, steady
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R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Waiting for check-in, it's already 3:16 PM and the room isn't ready yet, they said it's still being cleaned, while check-in time is 2:00 PM. Hopefully there will be changes in the future.
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S***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable and clean, feel at home staying here.
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S***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Always stay here, comfortable and clean.
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S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I've stayed here many times in Dumai. I'm satisfied, the rooms are clean, and the menu is limited, but it's still delicious.
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Devi R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff is friendly, but please note the room AC is not cold enough.
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N***s
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The cleanliness is lacking. I booked this for a colleague who's on a project there. The room was infested with cockroaches, and my eyes were swollen from being bitten. Please pay more attention to the cleanliness.
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
A comfortable hotel with excellent service. The rooms are tidy, the beds comfortable, and the atmosphere peaceful. Breakfast is also quite tasty with a variety of menu options. The hotel's location is quite close to the city center, making it easy to get around.
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E***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good and satisfying transit here.
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly, good service, clean rooms.
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
I really like it, the menu is complete for the little ones who don't eat rice.
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Ashel
icon-origin-TRAVELOKA
9.0
/10
Reviewed 14 week(s) ago
It's pretty good, considering the price. The breakfast is delicious and varied, the room is decent, but the air conditioning is hot, and the service is so-so, but okay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Nice room & hotel.. Good breakfast and so value for money
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P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff and security guards were very friendly. The rooms were also very comfortable. Awesome 👍
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s***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Comfortable... but the food isn't very varied. There's too little choice, especially for sahur (pre-dawn meal), where food is very limited.
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syamsu n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Friendly staff... clean and comfortable, there is hot water again. That's why I came back to stay here after staying at another hotel... Even though this hotel is old, the food is delicious but lacks variety and the stock is too little for sahur... So if we want to take it late it runs out... There was no additional yesterday... Sorry... Please pay attention to eating sahur... Because people are fasting so don't eat the same as breakfast......
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