Hotel City Dumai

Explore Hotel City Dumai
8.3
Very Good
From 1,774 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Hotel City Dumai
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Distance to City Center (45)
Bedroom (43)
Staff Friendliness (40)
Ambiance (39)
Taste (36)
Accessibility (34)
Room Space (34)
Bathroom (33)
Check-in/out Time (31)
Variety (31)
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Traveler Reviews Hotel City Dumai

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40
Customer reviews
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Stayed here for two nights. It's an older hotel, but the room was spacious. The water was a bit salty, as the hotel was a bit stuffy. Breakfast was quite good, and overall, it was pretty good. Hopefully, the service and room facilities will improve in the future.
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
Wi-Fi is not accessible in the room, and the TV is not a smart TV.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
The toilet was terrible, dirty, and smelly. The room seemed poorly maintained; there was a TV, but it was broken. The only good thing was the food.
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Sukriedi S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very enjoyable.. The staff is friendly.
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Muhammad r. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is friendly and the hotel is also clean.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended. A worthy destination for a solo stay or a family getaway.
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marisa d.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The hotel is quite comfortable and clean.
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V***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff was very friendly and helpful.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This is my second stay here. Very satisfied with the service and room amenities, especially since booking through the app is always top-notch.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located near the main road, near a minimarket and eateries. The rooms are clean, and the staff is friendly and responsive. The restaurant opens for breakfast at 6:00 a.m., making it a great option for guests who want to continue their morning journey.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel's location is strategic, close to culinary spots and minimarkets, and it's located on a main road but quiet. The rooms are clean and smell good. Breakfast at the hotel, starting at 6:00 a.m., is a great convenience for those planning to continue their out-of-town travel.
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SYAH R. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and very helpful.
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Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
All the service is better.
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The rooms are spacious and airy, and the service is quite good. In the future, if there are any customer complaints, please respond promptly.
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M***d
icon-origin-TRAVELOKA
5.9
/10
Reviewed 14 week(s) ago
The toilets are smelly and dirty. There's no private parking.
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Cici S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
It was a pleasure to stay at this hotel, even though the price was economical, it was still comfortable, feeling like a 5-star hotel. I was just a little disappointed because the hot water pot was dirty and still had traces of instant noodles in it. Maybe the guy was tired so he forgot to check the electric pot, but it's okay, everything else was clean, comfortable, and okay.
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F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 21 week(s) ago
The room was not very clean, the carpet was still full of dirt, and what was worse was that there were condoms scattered under the bed.
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Reza I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Highly recommended hotel. Clean. Comfortable.
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Reza I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is highly recommended. It's clean, comfortable, and the staff are very friendly. The facilities are great. The price is also affordable. 🥰
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U***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, calm, comfortable, steady. Okay, steady
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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