The pictures don't match reality, a complete disappointment, and since I've already booked, I can't cancel.

The experience was good for the price. The hotel is centrally located, with convenient access to attractions. The rooms were clean, with basic amenities and cool air conditioning. The service was friendly and the hours were flexible. SH is a good choice for accommodation in Hue.

I've never stayed in a room this bad. The price wasn't cheap, and there was no elevator, making carrying my luggage incredibly difficult. Once I got to the room, I was completely disappointed. The room was tiny, run-down, and completely empty. No blankets, no bottled water, and only two towels? I don't understand how such terrible hotels can still be listed on booking sites like this. The problem is, the price wasn't cheap at all! And the service was awful, so disappointing. It was okay when I checked in because I arrived late and there was no one there, but when I checked out at 10 am, there was still no one at the reception. I hope the platform considers removing hotels like this from their listings so no one else has to experience this!

The room was dilapidated; the blankets, sheets, mattress—everything was like a mini-motel, not the glamorous pictures. Upon check-in, I had to wait 20 minutes for the staff member, who also acted as the receptionist, to clean the room and change the bedsheets. The feeling of utter disappointment was palpable when I saw the room's interior.

The hotel is not suitable for long-term stays or large groups. Room amenities are poor (a four-person room only has two single blankets, two toothbrushes, and the staff didn't provide enough towels and toiletries). The air conditioning in the room wasn't working, making it very hot. We complained to the hotel but received no response. Staff only work until 5 PM. After that time, it's impossible to know who to contact for assistance. There's no parking lot; you have to leave your car outside, and even at night, there's no one to watch it. While we didn't expect much, the price wasn't cheap, and the service received wasn't commensurate. The only positive is its proximity to the city center.

The room was like a prison cell, completely enclosed and very stuffy. Inside, it was incredibly smelly and dirty. It was nothing like the pictures posted; I've never seen a room this horrifying. Everyone should avoid it!

When it came time to receive the room, no one had to go to a hotel.

The owner and staff were very enthusiastic. The room was clean, spacious, and airy, with a balcony overlooking the street for a relaxing atmosphere. Self-check-in was very comfortable; the space felt like home, and I was very pleased with the ambiance. However, the room wasn't set up very well; there were no bedspreads or decorative pillows, the bathroom lights didn't turn on, and I had to ask the hotel for towels. I hope the hotel will take my feedback into account to improve the facilities. I'll definitely support them again next time. Everyone should try it!

The owner is very cute, it would be better if there was a hair dryer.

The room is not as pictured, the surroundings are noisy, can't sleep. You should consider before booking. Because of the rush, I didn't read reviews from previous guests. Even though the price is cheap, the picture shouldn't be different from reality!

In the central area (HBT Walking Street) although it is the innermost alley. The room is cramped, the minimum equipment is poor (the sink is cracked and about to break, the room is not clean), the service is poor (the air conditioner is broken, the remote control is called all night before but it is not available, the next day the squ reported it for the 3rd time before coming to check) The price on holidays is more than 3 times more expensive.

Friendly and enthusiastic staff

It was raining and windy, so when I caught a taxi to check in, the hostess calmly called out the room, so I went up to cancel it for her. Even though I booked and paid a week in advance. Luckily, traveloka enthusiastically supported me to find another place to stay.

It's a homestay, not a hotel, the area behind the hospital is a boarding house, not clean

The motel is old, not good... I have stayed in many hotels and have never had a place like that. I advise everyone not to come.

This landlord is so cute, everyone. No complaints.

Phòng tệ Phòng tripble nhưng set up 1 khăn tắm Không có giấy vệ sinh Xung quanh đầy rác và mùi thuốc lá cũ nồng nặc

Chỗ homestay này nhỏ phòng thì kín ở thì được chứ nghỉ dưỡng kiểu ở phòng này thì kh hợp lí cho lắm

Đặt phòng trên app rồi mà tới khi đến nhận phòng thì không đúng 2h nhận phòng …chủ còn kì kèo bắt tối 6h mới được lấy phòng …nên tránh nhà nghỉ này ra nha mn ơi …chưa bao giờ thấy chẹck in trễ rồi mà chủ còn bắt khách check in sớm là 11h phải trả phòng ..dịch vụ rất tệ …quá thất vọng và sẽ khoong bao giờ đến nhà nghỉ sh này 1 lần nữa

Phòng xấu hơn ảnh chụp, toilet không có thùng rác, giường bị lún, áo gối dơ