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8.6
Very Good
From 5,304 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.7
Meal
8.5
Location
8.7
Service and Facilites
8.7
People often mention about Aston Inn Tasikmalaya
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Staff Friendliness (53)
Bedroom (51)
Distance to City Center (44)
Bathroom (44)
Accessibility (43)
Hotel Area (43)
Room Space (42)
Variety (42)
Ambiance (41)
Taste (36)
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Traveler Reviews Aston Inn Tasikmalaya
Number of reviews per page
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40
Customer reviews
W***a
Leisure
6.7
/10
Reviewed 4 day(s) ago
Just asking for tissue had to call several times which finally I got it myself to the receptionist. The AC was not cold, finally a technician had to be called to refill the freon. The first impression was not impressive. Hopefully it can be better in the future.
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Y***i
Business
10.0
/10
Reviewed 1 week(s) ago
The service is good, the facilities are also okay.
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Accommodation's Reply
18 Jun 2025
Dear Y***i,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
Y***i
Business
10.0
/10
Reviewed 1 week(s) ago
Thank you very much for the wonderful stay.
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Accommodation's Reply
18 Jun 2025
Dear Y***i,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
AN
Astiani N. K.
9.1
/10
Reviewed 1 week(s) ago
spacious and clean room, quite spacious too. worth the price
room for improvement:
1. outside the bathroom there is no facial tissue, hopefully it can be facilitated
2. if possible in the room there are 4 pillows (only 2 pillows available)
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Accommodation's Reply
18 Jun 2025
Dear Ms. Astiani N. Ke, Warm greetings from Aston Inn Tasikmalaya! Thank you for sharing your experience and appreciation for the spaciousness and cleanliness of our rooms. It is great to know that you feel that the price we offer is commensurate with the facilities provided. Regarding the feedback regarding the availability of facial tissues outside the bathroom and the number of pillows, we would like to inform you that: Facial tissues.— Available and can be delivered to your room whenever you need them. Extra pillows.— We are happy to provide up to two extra pillows per room at no additional cost. Please contact the reception (ext. 0) at any time so that our team can immediately assist you with your needs. We will continue to record this feedback as a material for future evaluation so that guest comfort is optimal. We look forward to welcoming you back on your next visit. Sincerely, Management of Aston Inn Tasikmalaya
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AP
AMALIA P. D.
Staycation
9.4
/10
Reviewed 1 week(s) ago
Overall it's satisfying, if I go back to Tasikmalaya, God willing, I'll come here again.
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Accommodation's Reply
18 Jun 2025
Dear Amalia,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
M***h
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is quite friendly and responds quickly to requests from hotel guests.
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Accommodation's Reply
18 Jun 2025
Dear M***h,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
D***n
Medical
10.0
/10
Reviewed 3 week(s) ago
Friendly and polite hotel staff, clean and comfortable hotel rooms, varied and delicious breakfast menu.
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Accommodation's Reply
18 Jun 2025
Dear D***n,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
R***n
Leisure
10.0
/10
Reviewed 3 week(s) ago
This is our second time staying here.
check in time is easy and fast.
clean and spacious room (according to the request in the application).
delicious and quite varied food.
strategic location for those who will transit or rest on a long trip.
spacious parking lot.
input:
staff should be friendlier,
at the main entrance there is no one to help carry goods/suitcases or at least to open the hotel entrance door. it would be better if there were officers who also help there.
there are no officers who help to direct where to park empty cars (so have to find it yourself).
although I do not know what the internal SOP is like, this is just input.
overall okay and recommended
thank you,
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Accommodation's Reply
18 Jun 2025
Dear R***n,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
S***o
8.4
/10
Reviewed 4 week(s) ago
Check in at night, only 1 staff, not long queue
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Accommodation's Reply
18 Jun 2025
Dear Mr./Mrs. S*o, Warm greetings from Aston Inn Tasikmalaya! Thank you for taking the time to provide a review of your stay. We apologize for the inconvenience experienced during the check-in process, especially regarding the queue and limited number of staff at night. This feedback is highly appreciated and will be our concern to evaluate the night service flow to be more efficient, and ensure guest comfort is maintained without having to wait too long. We look forward to welcoming you back with a better experience on your next visit. Best regards, Aston Inn Tasikmalaya Management
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T***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
super comfortable. staff is very friendly
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear T***i,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
Y***i
Business
10.0
/10
Reviewed 4 week(s) ago
Thank you.
everything is good, and comfortable.
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Accommodation's Reply
18 Jun 2025
Dear Y***i,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
Y***i
Business
10.0
/10
Reviewed 4 week(s) ago
Thank you very much for the wonderful stay.
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Accommodation's Reply
18 Jun 2025
Dear Y***i,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
f
faifyusuf
10.0
/10
Reviewed 5 week(s) ago
Clean hotel, good food.
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Accommodation's Reply
18 Jun 2025
Dear Faify Yusuf,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
R***h
Business
8.2
/10
Reviewed 5 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
18 Jun 2025
Dear R***h,
Thank you very much for your positive feedback.
We always try our best to make each of our guests stay memorable and enjoyable.
Looking forward to welcome you back soon.
Best Regards,
Management Aston Inn Tasikmalaya
L***a
Leisure
9.7
/10
Reviewed 6 week(s) ago
Highly recommended to stay in Tasik.
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ym
yulia m.
Medical
10.0
/10
Reviewed 6 week(s) ago
The hotel is clean. The staff are friendly.
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ym
yulia m.
Medical
10.0
/10
Reviewed 6 week(s) ago
It was a pleasure staying here, the staff are friendly.
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A***a
8.2
/10
Reviewed 6 week(s) ago
Every time I go to Lake I always go to Aston. :)
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UT
Utami T.
Transit
9.7
/10
Reviewed 6 week(s) ago
Stayed overnight for a relative's wedding. Room was not well lit, otherwise okay.
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Y***i
10.0
/10
Reviewed 8 week(s) ago
Strategic location, everything is okay
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1 people find it helpful
Number of reviews per page
20
40
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