Dear Guest,
Warm greetings from MOV Hotel Kuala Lumpur!
Thank you for sharing your valuable feedback. We are pleased to hear that you enjoyed the comfortable room, high ceilings, prompt service, and our convenient location near the city centre.
We also appreciate your suggestions regarding cleanliness, additional bathroom mats, and the check-in deposit process. Your comments will be shared with the relevant teams for further review and improvement.
Thank you for helping us enhance our guest experience. We look forward to welcoming you back for another pleasant stay!
Warm regards,
MOV Hotel Kuala Lumpur