Overall Ratings & Reviews MOV Hotel Kuala Lumpur

Dear Guest, Thank you for your kind review! We’re happy to hear you enjoyed our strategic location and found it convenient for exploring KL. We truly appreciate your recommendation and look forward to welcoming you again on your next visit! Best regards, Cynthia

Dear guest, Thank you so much for your lovely review! We're thrilled to hear you had a great experience and that our team, especially the reception crew, made you feel welcome. It’s wonderful to know the ambiance and cleanliness met your expectations. We truly appreciate your kind words and are so glad you chose to stay with us. Looking forward to welcoming you back again soon! 😍 Warm regards, Cynthia

Dear guest, Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed our convenient location, comprehensive amenities, and daily housekeeping. We apologize for any inconvenience caused by noise and the room not meeting your request for a quiet room. We will review our room assignments and strive to better accommodate your special requests. Your feedback regarding the lack of a refrigerator is also greatly appreciated and will be taken into consideration going forward. Thank you again for your feedback. We look forward to welcoming you back for a more comfortable experience in the future. Best regards, Cynthia

Dear guest, Thank you for your honest feedback. We're truly sorry to hear that your check-in experience did not reflect the warm hospitality we aim to provide. Your comments are being taken seriously, and we will be addressing this with our team to ensure all guests feel welcomed and valued from the moment they arrive. That said, we’re glad to hear that you still found the overall stay comfortable. We appreciate your input and hope to have the opportunity to provide you with a much improved experience in the future. Warm regards, Cynthia

Dear Guest, Thank you for your review! We are delighted to hear that you felt comfortable during your stay and enjoyed the easy access to various food options around us. We hope to welcome you back in the future for an equally enjoyable stay. Warmest regards, Cynthia

Dear guest, Thank you very much for your positive review! We are delighted to hear that you enjoyed our hotel's cleanliness and convenient location close to downtown Bukit Bintang. We look forward to welcoming you back again for another enjoyable stay. Best regards, Cynthia

Dear guest, Thank you for your review! We're glad you enjoyed our convenient location near Alor Street—it's truly the perfect place for both culinary delights and city life. See you next time! Best regards, Cynthia

Dear guest, Thank you very much for sharing your experience during your stay with us. We are very pleased to hear that you enjoyed the cleanliness of your room, the peaceful atmosphere, and the service from our staff—especially regarding your request for a refrigerator and luggage storage after check-out. We also appreciate your feedback regarding the hotel's surroundings. We understand that each guest's comfort level is different, and we will consider this feedback as part of our efforts to provide the best possible experience for all guests, including those seeking special amenities like halal food or easier access. We hope to continue to be your choice if you return to Kuala Lumpur. Thank you for choosing us. Best regards, Cynthia

Dear guest, Thank you very much for your positive review! We're delighted to hear that you enjoyed the hotel's convenient location near Bukit Bintang and Jalan Alor, and that you were comfortable with the cleanliness of your room and the luggage storage service. We also appreciate your feedback regarding the air conditioning noise. We will conduct further checks to ensure you have the best possible experience from the start of your stay. We look forward to welcoming you back soon! Best regards, Cynthia

Dear Guest, Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how upsetting this situation must have been, especially during your vacation. We sincerely apologize for any inconvenience caused regarding the snack charge and the misunderstanding about the chocolate. We will review this incident with our team to ensure clearer communication and fair handling in such cases. We also appreciate your comments regarding parking and family-friendliness, which will be taken into consideration for future improvements. Thank you again for your honest feedback, and we hope we may have the opportunity to provide you with a much better experience in the future. Best regards, Cynthia

Dear Guest, Thank you for your review! We're delighted to hear that you were satisfied with the cleanliness, friendly staff, and ambiance of the hotel. We look forward to welcoming you back to Mov Hotel Kuala Lumpur! Best regards, Cynthia

We're delighted to hear that you enjoyed your stay at our hotel. We offer amenities like free water refills to make your stay more convenient and economical. We're also pleased that our convenient location made your activities easier. We look forward to welcoming you back again soon!

We're delighted to hear that you enjoyed your stay, and that the cleanliness and location of our hotel met your expectations. Easy access to dining areas is one of our strengths, and we're glad you enjoyed it. See you again on your next visit!

We're pleased to hear that you were satisfied with the cleanliness of your room and the hotel's location, close to the shopping center. Regarding the 200 IDR deposit, we understand your feedback and will consider it for future evaluations. This feedback is invaluable to our continued service improvement efforts. We look forward to welcoming you back in the future.

We're delighted to hear that you had such a wonderful stay at our hotel. Guest satisfaction is our top priority, and comments like this truly inspire our team. We look forward to welcoming you back soon!