Dear Mr. Davy A., Thank you very much for your positive review of Prime Park Hotel & Convention Pekanbaru 😊 We are delighted to hear that you were satisfied with our service and felt comfortable with the spacious lobby and ample parking. Your compliments motivate our entire team to strive to maintain the quality of our facilities and provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, *Management* Prime Park Hotel & Convention Pekanbaru

Dear Mr. Dedy G., Thank you very much for your positive review of Prime Park Hotel & Convention Pekanbaru 😊 We are delighted to hear that you were satisfied with our service and felt comfortable with the spacious lobby and ample parking. Your compliments motivate our entire team to strive to maintain the quality of our facilities and provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, *Management* Prime Park Hotel & Convention Pekanbaru

Dear Mr./Ms. D*i, Thank you very much for your positive review of Prime Park Hotel & Convention Pekanbaru. 😊 We are delighted to hear that you were satisfied with our service and felt comfortable with the spacious lobby and ample parking. Your compliments motivate our entire team to strive to maintain the quality of our facilities and provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, *The Management*, Prime Park Hotel & Convention Pekanbaru

Hello J*a, Thank you so much for your positive review! 😊 We are delighted to hear that you enjoyed the friendliness of all our staff and the diverse breakfast menu we offer. Your compliments motivate the entire Prime Park Hotel & Convention Pekanbaru team to continue striving for the best service. We are also very happy to know that you plan to return again 🤗 We look forward to welcoming you again and hope your next stay is even more enjoyable! Sincerely, The Management, Prime Park Hotel & Convention Pekanbaru

Dear Mr./Ms. I*e, Thank you so much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the room and the distance of Prime Park Hotel & Convention Pekanbaru from the airport. Your compliments motivate our entire team to continue striving to maintain the quality and provide the best service. We hope to welcome you back again.

Dear Ms. Yeni M., Thank you very much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the room and the location of Prime Park Hotel & Convention Pekanbaru, which is close to the airport. Your compliments motivate our entire team to continue striving to maintain the highest quality and provide the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Hallo kak siti. Thank you very much for your positive review! We are delighted to hear that you appreciated our convenient location near the airport and found our staff helpful during your stay. Your kind words are a great motivation for our team to continue providing warm and attentive service to every guest. We look forward to welcoming you back to Prime Park Hotel & Convention Pekanbaru on your next visit! Warm regards, Management Prime Park Hotel & Convention Pekanbaru

Dear Victoria, Thank you for your feedback. We apologize if the service from the Front Office (FO) team did not meet your expectations. This feedback has been taken into consideration and will be evaluated with the relevant team, particularly regarding friendliness, speed, communication, and accuracy of service. We greatly appreciate your feedback, which will help us further improve the quality of our service. We hope to welcome you back again with even better service next time. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Mr./Ms. Z*a, Thank you so much for your positive review! We are delighted to hear that you enjoyed swimming at the Prime Park Hotel & Convention Pekanbaru pool. We hope our facilities continue to be a pleasant choice for you and your family during your vacation. We look forward to welcoming you back on your next visit. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Mr. and Mrs. Andesta, Thank you very much for choosing Prime Park Hotel & Convention Pekanbaru as your first accommodation. We are delighted to hear that you and your family enjoyed the children's pool and that you enjoyed the varied breakfast options we provided. Hearing that everything went well is a joy and inspiration for our entire team. We hope that your first stay was a memorable one and that you feel comfortable returning to Prime Park Hotel & Convention Pekanbaru with your family for another relaxing stay. We look forward to seeing you again on your next visit! Sincerely, The Management, Prime Park Hotel & Convention Pekanbaru

Dear Mr./Ms. I*a, Thank you so much for your positive review and appreciation of Prime Park Hotel & Convention Pekanbaru 😊 We are delighted to know that our hotel was a convenient choice for your stay. Your satisfaction is a joy and motivates our entire team to continue striving for the best service and experience. We hope to welcome you back to Prime Park Hotel & Convention Pekanbaru next time. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Mr. Yakub, Thank you so much for your positive review! 😊 We are delighted to hear that you were satisfied with the friendliness of our staff and the service you received during your stay at Prime Park Hotel & Convention Pekanbaru. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Valued Guest, Thank you very much for your review and compliments on Prime Park Hotel & Convention Pekanbaru. We are delighted to know that you were satisfied with our quality and service. Your feedback is an encouragement to our entire team to continuously improve and maintain our high quality. We hope to welcome you back again in the future for an even more comfortable and pleasant experience. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Mr. Irfan, Thank you very much for your review and compliments on Prime Park Hotel & Convention Pekanbaru. We are delighted to hear that you were satisfied with the cleanliness and maintenance of your room, as well as the friendliness and professionalism of our staff. We are also pleased that the airport shuttle service was convenient for you during your stay, especially as the hotel is located near Sultan Sharif Kasim II Airport. Thank you for your feedback regarding the non-smart TV. We will take this suggestion into consideration to improve and develop the hotel's facilities in the future. We hope to welcome you back again with even better service next time. Sincerely, The Management Team, Prime Park Hotel & Convention Pekanbaru

Dear Mr. Hariyono, Thank you very much for choosing Prime Park Hotel Pekanbaru as your weekend getaway with your family, and thank you for sharing your experience. We are delighted to hear that you and your children enjoyed the swimming pool, the authentic Indonesian food, and the friendly and attentive service from our team. Our location near shopping malls is designed to facilitate family activities. We apologize for the inconvenience caused by the power outage and the unpleasant odor in the bathroom. We have forwarded your suggestions regarding the addition of air fresheners and better maintenance of the facilities to the relevant team for future improvements. Thank you for your helpful feedback and understanding. We hope to welcome you and your family back again for an even better experience. Sincerely, Prime Park Hotel Pekanbaru

Hello Ms. S*a, Thank you so much for your warm and heartfelt review! 🥰🤗 We are delighted to hear that you enjoyed the cleanliness of the rooms and the swimming pool, had fun with the delicious and varied meals, and felt the warm welcome from the entire Prime Park Hotel & Convention Pekanbaru team. We are also glad that our hotel was a convenient choice for your family vacation. Hearing that you plan to return again is a joy and inspiration for our entire team. ❤️ We look forward to welcoming you and your family again next time. We hope your next experience will be even more enjoyable! 🤗🥰 Sincerely, The Management, Prime Park Hotel & Convention Pekanbaru

Dear Ms. Doris, Thank you very much for taking the time to review and provide feedback regarding Prime Park Hotel Pekanbaru. We apologize for the inconvenience you experienced regarding the lengthy check-in process, the unfriendly service from the female staff member, and the difficulty in finding parking. This feedback is a serious assessment for our management to improve staff service and to immediately discipline the parking attendant to prevent such incidents from happening again. On the other hand, we are very pleased to hear that the service from our male staff member made you feel comfortable. We have conveyed this appreciation directly to the relevant team to ensure they maintain their enthusiasm for service. Your feedback is crucial for improving the quality of our service in the future. We hope to have the opportunity to welcome you back again with even better and more satisfying service. Sincerely, The Management Team, Prime Park Hotel Pekanbaru

Dear Mr./Ms. S*y, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review motivates us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team