Devi s.

Staycation

8.8

/10

Reviewed 3 day(s) ago

Yesterday, I booked two rooms on different dates by mistake, but thankfully, I contacted the hotel via WhatsApp and received a positive response, and I've now booked one room. God willing, I'll be back on the 24th to stay at this hotel. I loved the restaurant, which had a wide variety of dishes, and they were all delicious...

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L***a

Staycation

10.0

/10

Reviewed 5 day(s) ago

The hotel staff is very friendly, the location is strategic, close to the airport, the food is delicious, and there's a swimming pool for both children and adults. 👌

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Accommodation's Reply

14 Aug 2026

Hello L*a, Thank you for reviewing Prime Park Pekanbaru Hotel and Convention Center. We greatly appreciate your trust in our services. This review motivates us to continue maintaining the 4-star quality of service in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Pekanbaru Hotel and Convention Center Team

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R***o

Staycation

10.0

/10

Reviewed 7 day(s) ago

The price is pocket-friendly, the hotel is comfortable too... makes you want to stay again...

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Accommodation's Reply

14 Aug 2026

Dear Mr./Mr. R*o, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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Sri T. N.

Staycation

10.0

/10

Reviewed 7 day(s) ago

Breakfast is enough to fill your stomach and stay with your family.

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Accommodation's Reply

12 Aug 2026

Dear Ms. Sri T.N., Thank you for your review of Prime Park Pekanbaru & Convention Centre. We appreciate your trust in our services. This review motivates us to continue maintaining the quality of our 4-star hotel service in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Pekanbaru & Convention Centre Team

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D***n

10.0

/10

Reviewed 1 week(s) ago

Thank you for your service and comfort 😊🙏

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Accommodation's Reply

12 Aug 2026

Dear Mr. D*n, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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Verified Traveler

8.2

/10

Reviewed 1 week(s) ago

Strategic location and comfortable rooms.

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1 people find it helpful

Accommodation's Reply

12 Aug 2026

Dear Mr./Mr. G*t, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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w***n

8.5

/10

Reviewed 1 week(s) ago

Clean, but the room door is loose and there is no double door lock.

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Accommodation's Reply

12 Aug 2026

Dear Mr. W*n, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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Harisman D.

Business

10.0

/10

Reviewed 1 week(s) ago

Comfortable for families, and good prices.

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Accommodation's Reply

09 Aug 2026

Dear Mr. Harisman D., Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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Y***I

9.4

/10

Reviewed 2 week(s) ago

Nice, the atmosphere at night from the glass.

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Accommodation's Reply

08 Aug 2026

Hello Y*i, Thank you for reviewing Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. This review encourages us to continue striving to maintain the quality of service as a 4-star hotel in Pekanbaru. Thank you so much for your trust and loyalty in choosing our services. We are very pleased to know that every time you stay with us, you always have a satisfying experience. We hope to welcome you back again next time. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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a***a

Staycation

8.8

/10

Reviewed 2 week(s) ago

I've been here twice and really like it. But last night, there were some noisy boys in the next room.

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Accommodation's Reply

08 Aug 2026

Dear Mr./Ms. A*A, Thank you very much for choosing to stay with us for the second time. We are delighted that you enjoyed your stay. We apologize for the inconvenience caused by the noise from the adjacent room at night. Thank you for your feedback. We will take it into consideration to improve the comfort and relaxation time for all our guests in the future. We hope you will visit us again. Thank you, Prime Park Hotel Management.

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R***a

10.0

/10

Reviewed 2 week(s) ago

The hotel is beautiful, the food is delicious, the service is friendly.

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Accommodation's Reply

05 Aug 2026

Dear Guests, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We are deeply grateful for your trust in our services. Your review motivates us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. Thank you so much for your trust and loyalty in choosing to stay with us. We are delighted to know that each time you stay with us, you have a satisfying experience. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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Laode M. F.

Business

9.4

/10

Reviewed 2 week(s) ago

Friendly staff, plentiful breakfast. Two noisy neighbors.

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Accommodation's Reply

05 Aug 2026

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s***i

Business

10.0

/10

Reviewed 3 week(s) ago

Good, friendly service, especially for business. Close to the meeting location.

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Accommodation's Reply

02 Aug 2026

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D***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

Comfortable, clean room, cool AC, delicious breakfast with lots of choices. Friendly hotel staff. Complete facilities, including a swimming pool. Stayed here for 2 nights. Awesome🫰🏻👍🏻

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

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M***d

10.0

/10

Reviewed 3 week(s) ago

Very beautiful hotel, city view.

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Accommodation's Reply

27 Jul 2026

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H***z

9.4

/10

Reviewed 3 week(s) ago

Excellent service, close to Sultan Syarif Kasim II International Airport, and good view hotel in the center of Pekanbaru

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1 people find it helpful

Accommodation's Reply

27 Jul 2026

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D***Y

Staycation

6.9

/10

Reviewed 4 week(s) ago

The building appears to be old, with many of the floors damaged. The toilets are old, making them a bit uncomfortable to sit in, and they don't have jetted showerheads. You can't borrow bowls and spoons; you have to order food from the restaurant. There's no elevator to the basement parking lot, making it difficult to carry a lot of luggage. Parking in the lobby is cramped, so you can't stay there for long periods of time as it would disturb others.

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Accommodation's Reply

22 Jul 2026

Dear Mr./Ms. D*y, Thank you for your detailed review and feedback. We apologize for any inconvenience you experienced regarding the condition of the room amenities, the limited cutlery service, and the inadequate parking access. We have forwarded your comments to management and the relevant teams for immediate evaluation and improvement. Your feedback is invaluable to us, enabling us to provide better services and facilities in the future. We sincerely hope to have the opportunity to welcome you back for an even better experience. Sincerely, Prime Park Hotel & Convention Pekanbaru

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

The hotel staff was very friendly. The rooms were nice. The breakfast was delicious 🥰

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Accommodation's Reply

17 Jul 2026

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Hanifah P.

Staycation

10.0

/10

Reviewed 5 week(s) ago

The breakfast is very varied. The food is all delicious. It's kid-friendly 🥰

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Accommodation's Reply

17 Jul 2026

Dear Ms. Hanifah P., Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We are very grateful for your trust in our services. Your review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. Thank you so much for your trust and loyalty in choosing our services. We are delighted to know that each time you stay with us, you have a satisfying experience. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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shadrina

Business

10.0

/10

Reviewed 5 week(s) ago

I have stayed here many times and it will not disappoint 🤍

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Accommodation's Reply

13 Jul 2026

Dear Ms. Shadrina A. P, Thank you for your review of Prime Park Hotel & Convention Pekanbaru. We greatly appreciate your trust in our services. This review encourages us to continue striving to maintain the quality of our service as a 4-star hotel in Pekanbaru. Thank you so much for your trust and loyalty in allowing us to host you on multiple occasions 🤍 We are delighted to know that each time you stay with us, you have a pleasant experience. We hope to welcome you back again in the future. Sincerely, The Prime Park Hotel & Convention Pekanbaru Team

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PRIME PARK Hotel Pekanbaru

Overall Ratings & Reviews PRIME PARK Hotel Pekanbaru

8.6

8.6

8.5

8.6

8.6

Traveler Reviews PRIME PARK Hotel Pekanbaru