Hotel Harapan Palopo

Explore Hotel Harapan Palopo
8.1
Very Good
From 210 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Hotel Harapan Palopo
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Distance to City Center (5)
Staff Friendliness (5)
Bathroom (5)
Surroundings (4)
Check-in/out Time (4)
Ambiance (4)
Bedroom (4)
Accessibility (3)
Family Friendly (3)
Wifi (3)
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Traveler Reviews Hotel Harapan Palopo

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Customer reviews
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Hosea H. P.
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6.4
/10
Reviewed 9 week(s) ago
The cleanliness of the bathroom could be improved, the wifi connection is also difficult, there are also many TV channels that cannot be accessed
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Frans P.
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10.0
/10
Reviewed 12 week(s) ago
the hotel staff is very friendly
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3 people find it helpful
A***d
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10.0
/10
Reviewed 13 week(s) ago
Friendly staff and fast service
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2 people find it helpful
A***d
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10.0
/10
Reviewed 13 week(s) ago
Good service and very friendly staff
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1 people find it helpful
S***i
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8.2
/10
Reviewed 17 week(s) ago
Very cheap. But the bathroom smells bad and the shower is very slow. There is no hot water.
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1 people find it helpful
Guest
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9.4
/10
Reviewed 64 week(s) ago
Recommended. Clean, friendly staff service.
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5 people find it helpful
G***a
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6.5
/10
Reviewed 65 week(s) ago
Please evaluate in the future. Dirty rooms, smelly bathroom water that makes the skin itchy, the bed sheets are not suitable, stained and itchy 🙏🏻. Some employees are not very communicative.
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10 people find it helpful
W***i
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Staycation
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6.2
/10
Reviewed 70 week(s) ago
The room was not very clean, especially the mattress, the sheets and blankets were not changed, and the AC was not cold at all.
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3 people find it helpful
Guest
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Business
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5.0
/10
Reviewed 75 week(s) ago
Not yet qualified as a hotel. Should be a guest house.
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2 people find it helpful
Nicholas M.
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5.7
/10
Reviewed 78 week(s) ago
Hotels with suite types should be kept clean, the glass in the room doesn't seem to have moved for years, if the bathroom doesn't have hot water, don't show it in the description, it needs a lot of repairs.
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Francois L.
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5.5
/10
Reviewed 96 week(s) ago
Included breakfast was only one slice of white bread with jam. Hotel is not clean.
1 people find it helpful
erna
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8.5
/10
Reviewed 100 week(s) ago
Pertama datang susah parkir karena pas ada kegiatan di aula-nya, jadi full parkiran. Resepsionis wanitanya kurang senyum. Masuk kamar sesuai dengan yang tertera di foto. Kebersihan kamar ok. Air botol dalam kamar hanya tersedia 1 botol. Tidak tersedia toiletries, dan tidak ada handuk, akhirnya kami turun ke lobby karena tidak ada telepon dalam kamar untuk minta handuk, dan di beri 1 handuk. Tidak tersedia juga tisu. Tengah malam karena hujan deras sekali, kamar bocor pas di atas kasur, untunglah petugas dengan cepat memberikan penggantian ke kamar yang lainnya. Di kamar yang baru kami tempati tersedia handuk 1 tapi tetap tidak tersedia toiletries & tisu. Tidak tersedia air botol tapi tersedia teh & gula sachet. Untuk sarapan standar secara rasa juga varian lauk pauknya.
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Zul Wahyudi Kahar
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8.5
/10
Reviewed 103 week(s) ago
Kalo g ada kata-kata lain slain: bagus, brarti ya bagus.
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Tamrin W.
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8.5
/10
Reviewed 105 week(s) ago
Lumayan, sesuai dengan harga.
2 people find it helpful
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Wendi A.
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5.1
/10
Reviewed 125 week(s) ago
Breakfast cannot be taken away due to urgent conditions.
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1 people find it helpful
BINTANG N.
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4.8
/10
Reviewed 129 week(s) ago
Very bad service, I have given up staying at this hotel. There is no drinking water, towels and soap have to be found by the staff, there is no shampoo. The AC is hot even though it's already 16°. Don't stay here, the water is bad too.
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1 people find it helpful
MUHAMMAD RAIHAN FERDIAZ
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5.2
/10
Reviewed 139 week(s) ago
I ordered a Junior Suites room but no soap, shampoo, toothbrush, slippers were available. The cafe bar is also only available in thermos and granulated sugar. The bathroom leaks when it rains heavily. Front Office service is also not friendly. Please fix all the services of this hotel again. Thank You.
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3 people find it helpful
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RISMAN
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5.2
/10
Reviewed 153 week(s) ago
Layanan hotel yang buruk. Resepsionnis yang tidak ramah. Pesan kamar suite (tipe tertinggi di sini), tapi sarung bantal yang kotor (akhirnya minta ganti keempat-empatnya), lantai kamar yang terasa seperti berdebu (seperti sudah lama tak dipel), ketel pemanas air tidak ada (akhirnya minta dulu, baru diantar), peralatan kamar mandi tidak ada (minta dulu, tapi yang dikasih hanya sabun, sampo dan sikat gigi tidak ada sampai saya check out), colokan listrik minimal (akhirnya minta kabel sambung), dan parahnya lagi tidak ada line telpon di kamar sehingga harus turun naik (dari ujung lantai 2) ke resepsionis untuk minta dan komplain macam-macam. Parah betul ini hotel, untuk sekelas bintang dua dan layanan kamar untuk tipe tertinggi (yang katanya suite itu). Tidak lagi deh.
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8 people find it helpful
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Joni S. R.
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6.0
/10
Reviewed 219 week(s) ago
The first time it came the electricity went out and there was no generator so it was dark the water smelled bad.
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Ajeng R. C.
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6.2
/10
Reviewed 219 week(s) ago
Actually, I really resented staying here for a long 2 week stay, a week ago and then an extension for another week. Initially someone commented here that the wifi was dead. I hope that when we get to Palopo, the wifi can be used, it turns out that for 4 days I complained and the wifi didn't really work. Then the second one has a lot of problems with the toilet faucet, please check again. At first, I was lazy to extend a week here, but because of the location near Indomaret, there are places to eat, so let's try to survive. One week, I moved from a junior suite to a deluxe room, but again the toilet spray came off. I've complained until 3 days to work on it. Ouch. Check it out!
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2 people find it helpful
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