8.5
Very Good
From 893 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Richard's Home
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Bedroom (34)
Staff Friendliness (29)
Distance to City Center (28)
Ambiance (28)
Bathroom (26)
Room Space (22)
Hotel Area (22)
Accessibility (21)
Family Friendly (21)
Surroundings (19)
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Traveler Reviews Richard's Home

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40
Customer reviews
Dani P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
There is no elevator, so it is quite tiring for those who are not used to climbing stairs.
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L***a
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
Friendly and helpful service. Spacious and clean rooms. Delicious food. Strategic location in the city center. 👍
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Resyeli A.
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9.7
/10
Reviewed 3 week(s) ago
Every time I stay in Pontianak, my priority is always cleanliness inside and out, employee service, and restoration.
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n***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
When I go to Pontianak, I always choose this hotel because it is comfortable.
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R***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good, fast and friendly service.
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Verified Traveler
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9.7
/10
Reviewed 13 week(s) ago
Clean, comfortable, cheap, and pocket-friendly too.
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Putri U. M. S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Strategically located accommodation, close to the mall and Untan. If you stay on the weekend, you can join the CFD (City Day Festival) just by walking to Jl. Ayani. Clean and comfortable.
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1 people find it helpful
R***o
icon-origin-TRAVELOKA
8.1
/10
Reviewed 14 week(s) ago
The room was very clean, but the air conditioning I got wasn't cold. The staff was friendly.
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m***d
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Leisure
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10.0
/10
Reviewed 14 week(s) ago
It's very pleasant, close to everything you want to go, with friendly service and a peaceful atmosphere. 🫰
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The facilities are great, worth it for the price.
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Heri S.
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Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The rooms are clean and the hotel staff are friendly.
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1 people find it helpful
L***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Nice, clean, with cool air conditioning. I've been here before and the air conditioning was still stuffy, but thankfully, it's cool again now. Plus, it's in the city center.
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a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
A delicious homestay, suitable for bringing family, pocket-friendly, and filling.
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S***n
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel was comfortable and highly recommended. However, the police raided my stay yesterday. The receptionist should have asked for clear documentation before check-in so they could distinguish between married and unmarried couples. As a result, the police raided my room at 2 a.m., which disrupted my rest.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Considering the price, the location is somewhat tucked away in a residential area. The access road is quite narrow.
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I***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Always stay here when I go to Pontianak. It's a budget hotel but worth it. The rooms are spacious, clean, and have complete amenities. However, there are a few things I think need improvement: the towels are very hard, and the TV channels are unstable, only one is on. Breakfast starts at 7:30. I had takeout, and the food was delicious and fresh. The only mirror is in the bathroom. The service is good, the staff are friendly and very helpful. Thank you.
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R***I
icon-origin-TRAVELOKA
6.9
/10
Reviewed 26 week(s) ago
The room is clean, tidy, the water flows smoothly, only 1 drawback, the AC is not cold, that needs to be checked again, some rooms have AC that is not cold.
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a***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Worth it, nice too, neat, clean.
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Rudi A.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
The staff is very friendly and always responsive, and the environment is beautiful and clean. It's highly recommended as a rest stop after a long journey, as it's quiet and close to Ayani Megamall.
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i***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Strategic location, good hotel staff, there is a deposit of 200 thousand, there was a miscommunication when checking in, I was informed that room 301, but it sounded like 307. Finally entered room 307, the problem arose when breakfast was about to be delivered to the room in the morning, waited for about 1 hour and the food did not arrive, finally called from the room to the hotel staff, the hotel staff informed that when the food was delivered to the room, there was no answer. I said I was/waiting in the room, after I reconfirmed about the food to be delivered to 307, the staff said we delivered it to 301, well here it started to be revealed, it turned out that when checking in, the key given to me was key 301 but could be opened at 307. The staff was surprised, and proved it himself to my room that the key could be opened at room 307. For this incident the staff immediately apologized and would report to management to recheck all the keys according to the room. Luckily I entered the wrong room, there were no other guests in the room and there were no other guests who came after me, if the guest when checking in was given room 307
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1 people find it helpful
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