
Indah P.
Leisure
9.7
/10
Reviewed 1 day(s) ago
The room I stayed in was spacious, comfortable and clean, but when it rained, it turned out that there was quite a heavy water seepage.
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Accommodation's Reply
12 Jun 2026
Dear Ms. Indah P., Please be informed that Louis Giann Pemuda Semarang Hotel thanks you for taking the time to share your experience during your stay. We apologize for any inconvenience you may have experienced and have forwarded this matter to the relevant department. We are committed to continuously improving our services to ensure your comfort and a memorable stay. Your feedback and comments are invaluable in helping us improve our products and services in the future. We welcome you back to our hotel so that we can address any negative impressions that may have occurred. Thank you. Sincerely, Customer Service Manager
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