a***i

Staycation

10.0

/10

Reviewed 5 day(s) ago

The place is great for a staycation, hopefully in the future the parking area can be made more beautiful.

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R***i

Business

9.7

/10

Reviewed 1 week(s) ago

The staff is very friendly, it is highly recommended for accommodation choices from outside the city and is very, very close to the mall, so it is convenient to go everywhere, only that it would be even better if there was a free airport shuttle, considering the price is competitive with others, but overall it is good and recommended.

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A***a

8.1

/10

Reviewed 3 week(s) ago

TV lacks Netflix, bed and bathroom are too small

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A***i

10.0

/10

Reviewed 6 week(s) ago

Friendly hotel staff and delicious food

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Accommodation's Reply

10 Apr 2026

Dear A*I, "Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide every guest with a comfortable and valuable experience, and we are pleased to know that we met your expectations. We look forward to welcoming you back again."

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C***n

8.5

/10

Reviewed 6 week(s) ago

The room was quite comfortable, but the smell of cigarette smoke came out of the bathroom ventilation and filled the room.

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P***i

Transit

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, I always stay here when I want to go home hehe

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Accommodation's Reply

10 Apr 2026

Dear A*I, "Thank you for your review, P*i. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide every guest with a comfortable and valuable experience, and we are pleased to know that we met your expectations. We look forward to welcoming you back again."

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M***d

Transit

8.5

/10

Reviewed 7 week(s) ago

There is no YouTube channel yet, sahur food is okay

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Accommodation's Reply

10 Apr 2026

Dear Mr. M*d, "Thank you for sharing your experience. We are delighted that you found our hotel to meet your needs. Your feedback motivates us to continue striving for quality service. We hope to welcome you again on your next visit!"

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S***a

Staycation

9.4

/10

Reviewed 7 week(s) ago

Comfortable, clean, tidy room, love staying here

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Accommodation's Reply

10 Apr 2026

Dear S*a, "Thank you very much for sharing your feedback about your stay at our hotel. We are very pleased that we were able to meet your needs. Your valuable comments are a great encouragement to us as we continue to improve the quality of our services. We look forward to welcoming you back again."

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Fendry V. P.

10.0

/10

Reviewed 7 week(s) ago

The location is close to BSB Mall and easy access to the city. An interesting experience.

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Accommodation's Reply

10 Apr 2026

Dear Mr. Fendry V.P., "Thank you for your positive feedback! We are delighted to hear that our hotel provided you with the value and comfort you desired. Your satisfaction is important to us, and we hope to serve you again soon."

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Anasthasya S.

Business

10.0

/10

Reviewed 9 week(s) ago

The AC is noisy, like the sound of crickets, buzzing, quite annoying, room 507.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

Dear Ms. Anasathaya S., Sincerely yours from Midtown Express Balikpapan. Thank you for your review and rating. We apologize for the inconvenience caused by the noise from the air conditioner. We have already upgraded the air conditioning system, and the noise is no longer present. Thank you again for your feedback, and we hope to welcome you back to Midtown Express Balikpapan again.

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I***m

Business

10.0

/10

Reviewed 10 week(s) ago

Nice place to stay and find peace

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Accommodation's Reply

10 Apr 2026

Dear Ms./Mrs. Ai*m, Sincerely yours from Midtown Express Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Express Balikpapan again. Sincerely,

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B***g

5.0

/10

Reviewed 10 week(s) ago

Please complain to the hotel app regarding my disappointed survey, as I feel I wasn't receiving what I was entitled to. The app is selling a room type that is no longer available at your hotel. The app evasively claims that room availability is the hotel's sole discretion. So, I booked two rooms and paid for one, but the app refunded me, claiming the room I booked and paid for was no longer available and only one voucher was issued.

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Accommodation's Reply

10 Apr 2026

Dear Mr./Ms. B*g, Sincerely yours from Midtown Xpress Balikpapan. Thank you for your review and rating. We apologize for the inconvenience caused by the room booking through our application. We will work together to ensure this does not happen again in the future. Thank you again for your feedback, and we look forward to welcoming you back to Midtown Xpress Balikpapan. Sincerely,

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S***I

Business

9.4

/10

Reviewed 12 week(s) ago

Budget hotel with strategic location!

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Accommodation's Reply

10 Apr 2026

Dear Ms./Mrs. S*I, Sincerely, Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and we hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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S***I

Business

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is friendly and the place is clean and strategic, cool!

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Accommodation's Reply

10 Apr 2026

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A***y

10.0

/10

Reviewed 13 week(s) ago

This is the first time I've found such delicious grilled ribs, not tough at all, I'll definitely stay here again, the room is also very neat and the AC is cool. Thank you very much Midtown Hotel Balikpapan

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Accommodation's Reply

10 Apr 2026

Dear Mr./Ms. A*y, Sincerely yours from Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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Fauzi A. j.

9.4

/10

Reviewed 18 week(s) ago

The location is very strategic, in the city center with easy access

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

Dear Ms. Fozia A.J., Sincerely yours from Midtown Express Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Express Balikpapan again. Sincerely, Midtown Express Balikpapan

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r***n

Business

10.0

/10

Reviewed 19 week(s) ago

Pleasant, satisfactory service, good cleanliness.

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Accommodation's Reply

10 Apr 2026

Dear Mr./Ms. R*n, Sincerely, Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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Y***n

Staycation

10.0

/10

Reviewed 22 week(s) ago

The hotel is clean, and the food is delicious

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Accommodation's Reply

10 Apr 2026

Dear Mr. Y*n, With our best regards from Midtown Xpress Balikpapan, Thank you for your review. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan

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D***y

Transit

8.2

/10

Reviewed 22 week(s) ago

location is greatly placed except that it takes a roundabout way to get to the hotel. while the room is small, it's comfy enough with cold ac and 2 pillows that makes it a lot more comfy. the toilet however is badly placed. when i sit down i have to sit down diagonally because it's so close to the glass wall. other than that I don't have a lot of complains

1 people find it helpful

Nurul F.

Leisure

9.4

/10

Reviewed 24 week(s) ago

The rooms are clean and comfortable. Parking is also secure.

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3 people find it helpful

Midtown Xpress Balikpapan

Overall Ratings & Reviews Midtown Xpress Balikpapan

8.9

8.8

8.8

9.1

8.9

Traveler Reviews Midtown Xpress Balikpapan