Midtown Xpress Balikpapan

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Overall Ratings & Reviews Midtown Xpress Balikpapan

Traveloka (4,423)
Other sources (5)
9.0
Exceptional
From 4,423 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Midtown Xpress Balikpapan
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Distance to City Center (60)
Bedroom (56)
Ambiance (51)
Staff Friendliness (50)
Accessibility (49)
Check-in/out Time (45)
Taste (44)
Hotel Area (43)
Bathroom (42)
Wifi (41)
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Traveler Reviews Midtown Xpress Balikpapan

Number of reviews per page
20
40
Customer reviews
a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The place is great for a staycation, hopefully in the future the parking area can be made more beautiful.
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The staff is very friendly, it is highly recommended for accommodation choices from outside the city and is very, very close to the mall, so it is convenient to go everywhere, only that it would be even better if there was a free airport shuttle, considering the price is competitive with others, but overall it is good and recommended.
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A***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
TV lacks Netflix, bed and bathroom are too small
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff and delicious food
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Accommodation's Reply
10 Apr 2026
Dear A*I, "Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide every guest with a comfortable and valuable experience, and we are pleased to know that we met your expectations. We look forward to welcoming you back again."
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C***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was quite comfortable, but the smell of cigarette smoke came out of the bathroom ventilation and filled the room.
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P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, I always stay here when I want to go home hehe
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Accommodation's Reply
10 Apr 2026
Dear A*I, "Thank you for your review, P*i. We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide every guest with a comfortable and valuable experience, and we are pleased to know that we met your expectations. We look forward to welcoming you back again."
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
There is no YouTube channel yet, sahur food is okay
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Accommodation's Reply
10 Apr 2026
Dear Mr. M*d, "Thank you for sharing your experience. We are delighted that you found our hotel to meet your needs. Your feedback motivates us to continue striving for quality service. We hope to welcome you again on your next visit!"
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Comfortable, clean, tidy room, love staying here
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Accommodation's Reply
10 Apr 2026
Dear S*a, "Thank you very much for sharing your feedback about your stay at our hotel. We are very pleased that we were able to meet your needs. Your valuable comments are a great encouragement to us as we continue to improve the quality of our services. We look forward to welcoming you back again."
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Fendry V. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is close to BSB Mall and easy access to the city. An interesting experience.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Fendry V.P., "Thank you for your positive feedback! We are delighted to hear that our hotel provided you with the value and comfort you desired. Your satisfaction is important to us, and we hope to serve you again soon."
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Anasthasya S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The AC is noisy, like the sound of crickets, buzzing, quite annoying, room 507.
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Accommodation's Reply
10 Apr 2026
Dear Ms. Anasathaya S., Sincerely yours from Midtown Express Balikpapan. Thank you for your review and rating. We apologize for the inconvenience caused by the noise from the air conditioner. We have already upgraded the air conditioning system, and the noise is no longer present. Thank you again for your feedback, and we hope to welcome you back to Midtown Express Balikpapan again.
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I***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice place to stay and find peace
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Accommodation's Reply
10 Apr 2026
Dear Ms./Mrs. Ai*m, Sincerely yours from Midtown Express Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Express Balikpapan again. Sincerely,
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B***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
Please complain to the hotel app regarding my disappointed survey, as I feel I wasn't receiving what I was entitled to. The app is selling a room type that is no longer available at your hotel. The app evasively claims that room availability is the hotel's sole discretion. So, I booked two rooms and paid for one, but the app refunded me, claiming the room I booked and paid for was no longer available and only one voucher was issued.
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. B*g, Sincerely yours from Midtown Xpress Balikpapan. Thank you for your review and rating. We apologize for the inconvenience caused by the room booking through our application. We will work together to ensure this does not happen again in the future. Thank you again for your feedback, and we look forward to welcoming you back to Midtown Xpress Balikpapan. Sincerely,
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S***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Budget hotel with strategic location!
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Accommodation's Reply
10 Apr 2026
Dear Ms./Mrs. S*I, Sincerely, Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and we hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan
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S***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is friendly and the place is clean and strategic, cool!
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Accommodation's Reply
10 Apr 2026
Dear Ms./Mrs. S*I, Sincerely, Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and we hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
This is the first time I've found such delicious grilled ribs, not tough at all, I'll definitely stay here again, the room is also very neat and the AC is cool. Thank you very much Midtown Hotel Balikpapan
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. A*y, Sincerely yours from Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan
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Fauzi A. j.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The location is very strategic, in the city center with easy access
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Ms. Fozia A.J., Sincerely yours from Midtown Express Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Express Balikpapan again. Sincerely, Midtown Express Balikpapan
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r***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Pleasant, satisfactory service, good cleanliness.
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Accommodation's Reply
10 Apr 2026
Dear Mr./Ms. R*n, Sincerely, Midtown Xpress Balikpapan. Thank you for your rating. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan
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Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is clean, and the food is delicious
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Accommodation's Reply
10 Apr 2026
Dear Mr. Y*n, With our best regards from Midtown Xpress Balikpapan, Thank you for your review. We are delighted to have provided you with the best service and hope to welcome you back to Midtown Xpress Balikpapan again. Sincerely, Midtown Xpress Balikpapan
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D***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
location is greatly placed except that it takes a roundabout way to get to the hotel. while the room is small, it's comfy enough with cold ac and 2 pillows that makes it a lot more comfy. the toilet however is badly placed. when i sit down i have to sit down diagonally because it's so close to the glass wall. other than that I don't have a lot of complains
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1 people find it helpful
Nurul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The rooms are clean and comfortable. Parking is also secure.
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3 people find it helpful
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