A25 Hotel - 96 Hai Ba Trung

Explore A25 Hotel - 96 Hai Ba Trung
8.1
Very Good
From 15 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.7

Location

8.0

Service and Facilites

8.0

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Traveler Reviews A25 Hotel - 96 Hai Ba Trung

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Customer reviews
Verified Traveler
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Staycation
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9.1
/10
Reviewed 7 week(s) ago
The staff were enthusiastic and provided attentive service. The rooms were clean.
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N***n
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8.4
/10
Reviewed 31 week(s) ago
The old room smelled musty upon entering. The mattress was very hard, and the sheets retained moisture, becoming damp and uncomfortable after only a short time. The bathroom lacked a shower curtain, causing water to splash when showering.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
We sincerely apologize that your stay was not ideal. We are deeply regretful about the inconvenience caused by the unpleasant odor due to humidity, the condition of the linens, and the bathroom. We take your feedback seriously and are currently investigating and improving our cleaning facilities, changing the linens, and renovating the bathroom to reduce water splashing. We hope to welcome you back in the future, and we will do our best to make your next stay even more pleasant.
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D***h
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8.5
/10
Reviewed 87 week(s) ago
Room was clean, bathroom facilities were good, but had a sour smell possibly from the septic system.
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Accommodation's Reply
11 Oct 2025
Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service. Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service.
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LY DUY N.
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Romantic
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4.8
/10
Reviewed 371 week(s) ago
Staff is too professional (not guiding customers), poor customer support policy, not flexible for customers. Not worth the money I spent. I will never go back to this hotel.
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3 people find it helpful
Nguyen H. V.
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6.4
/10
Reviewed 395 week(s) ago
Unsatisfied. 10 minutes late check out for late picking up an extra 60k. sewing without being charged because of 2 consecutive cuttings.
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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