Edensor Hills Villa, Resort & Cafe Sharia

Explore Edensor Hills Villa, Resort & Cafe Sharia
8.6
Very Good
From 928 reviews
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Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

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Staff Friendliness (47)
Ambiance (46)
Hotel Area (44)
Bedroom (43)
Bathroom (42)
Family Friendly (38)
Room Space (38)
Surroundings (37)
Taste (34)
In-house Restaurant (30)
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Traveler Reviews Edensor Hills Villa, Resort & Cafe Sharia

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40
Customer reviews
Diajeng E. P.
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
It was a truly delightful staycation at Edensor Hills. The staff were incredibly friendly, helpful, and honest. One incident occurred during check-in and when I arrived at my room, my husband's phone was missing. The receptionist called to inform me that he had left it on the desk. Thank you for the experience and the honesty of the staff. Highly recommended.
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Accommodation's Reply
31 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Edensor Hills. We are delighted that you enjoyed your stay with us. We especially appreciate your appreciation for the honesty and attentiveness of our staff. We believe that sincere, reliable, and responsible service is a key part of our commitment to providing the best possible experience for all our guests. Thank you for recommending Edensor Hills to us. We are honored to have been a part of your special moments. We look forward to welcoming you again on your next visit for an even more memorable experience. Sincerely, The Management Team, Edensor Hills
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Verified Traveler
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Staycation
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6.3
/10
Reviewed 5 week(s) ago
The bathroom cleanliness needs to be improved. I asked for the toilet and shower area to be cleaned again because it was so horrible, and I was quite traumatized. However, they did clean it. The bed comfort was very lacking. The hotel ambiance was mediocre, quiet on weekdays. Breakfast was à la carte, but the taste was mediocre. Sorry, this hotel really needs a lot of improvement. For 1.5 million rupiah per night, it's very expensive.
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3 people find it helpful
Accommodation's Reply
13 Oct 2026
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at Edensor Hills. We are deeply regret that the cleanliness of the bathroom, the comfort of the bed, and the quality of breakfast did not meet your expectations. We understand that the uncleanliness of the bathroom may have caused you discomfort. Thank you for your feedback and suggestions. This information is important for our management in improving our standards of cleanliness, room comfort, food quality, and overall service to better reflect the price offered. We apologize for the inconvenience caused during your stay and hope to have the opportunity to regain your trust at Edensor Hills in the future. Sincerely, The Management Team, Edensor Hills
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Most comfortable, nice view.
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1 people find it helpful
Ni Made D. H.
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Leisure
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9.4
/10
Reviewed 6 week(s) ago
Comfortable, quiet resort, great views.
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Fonahiazatulobuulolo
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
everything is ok. the receptionist is friendly and helpful if we need help. it's ok anyway 🥳😍
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1 people find it helpful
d***i
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
The place is cool and very clean.
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Verified Traveler
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10.0
/10
Reviewed 11 week(s) ago
Very comfortable. Quiet atmosphere.
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Accommodation's Reply
28 Aug 2026
Thank you so much for your positive review. We are delighted to hear that you felt comfortable and enjoyed the tranquil atmosphere during your stay at Edensor Hills. We hope this memorable experience will remain a lasting memory. We look forward to welcoming you back again to enjoy our excellent service and atmosphere. Sincerely, The Management, Edensor Hills
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Horas
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Leisure
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8.8
/10
Reviewed 14 week(s) ago
Stay here is okay, but the food needs improvement.
2 people find it helpful
Accommodation's Reply
28 Aug 2026
Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that your stay at Edensor Hills was enjoyable. We apologize if the quality and menu items we served did not meet your expectations. Your feedback is very important to us, and our Food and Beverage team will use it to further improve the quality, taste, and variety of our menu. We hope to welcome you back to Edensor Hills again for another memorable experience. Sincerely, The Management, Edensor Hills
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel is very clean, the rooms are comfortable, the staff is friendly, and the location is excellent. We had a very satisfying stay, and we will definitely be back.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you so much for your excellent review and rating. We are delighted to hear that you enjoyed the cleanliness of the hotel, the comfort of the rooms, the friendliness of the staff, and the excellent location of Edensor Hills. Your satisfaction is our greatest motivation to continue providing the best service to all our guests. We hope to welcome you back to Edensor Hills and provide you with a similarly memorable stay on your next visit. Sincerely, The Edensor Hills Management
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K***k
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9.4
/10
Reviewed 17 week(s) ago
Comfortable and easy access 👍🏻
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you for your positive review and rating. We are delighted to hear that you enjoyed your stay and found Edensor Hills convenient to travel to. We will continue to strive to provide the best service and experience for all our guests. We hope to welcome you back to Edensor Hills again for another memorable, or perhaps even better, stay. Sincerely, The Edensor Hills Management
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A***a
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10.0
/10
Reviewed 17 week(s) ago
Staying here really makes it impossible to move on.
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3 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you so much for your wonderful review! Wow, we are so happy to hear that your stay at Edensor Hills was a memorable one. That's a huge compliment to our entire team. We hope that the warm and comfortable atmosphere, beautiful views, and excellent service have given you wonderful memories. We look forward to welcoming you back to create even more great times at Edensor Hills. See you soon! Sincerely, The Edensor Hills Management
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Tia M. M.
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Leisure
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8.5
/10
Reviewed 18 week(s) ago
The place is peaceful and quiet. The room interior is classic European. I booked a mountain view bungalow yesterday and it was beautiful. Open the balcony door and you can see the mountain. Recommended for classic interior lovers. The staff is friendly and helpful. The swimming pool is also cool, with lots of trees, so swimming during the day doesn't get too hot. Continue improving your service and facilities. Continued success, Edensor Hill. Thank you.
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2 people find it helpful
Accommodation's Reply
27 Jul 2026
Thank you so much for taking the time to write such a detailed and positive review. We are delighted to hear that you enjoyed the tranquil and serene atmosphere of Edensor Hills and appreciated our classic European-style interiors. We are also pleased to hear that your stay in the mountain view bungalow was wonderful, especially with the stunning mountain views from the balcony. Thank you for your appreciation of the friendliness and helpfulness of our staff, as well as the cool and comfortable atmosphere of the tree-surrounded swimming pool. Reviews like this are encouraging to our entire team to continue developing our best services. Your feedback and support are always our priority. We hope to welcome you back to Edensor Hills and provide you with an even more memorable stay on your next visit. Sincerely, The Edensor Hills Management
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Horas
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10.0
/10
Reviewed 21 week(s) ago
Nice place, even though it's an old hotel. The food is also delicious, especially the omelettes, which are really good.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to write a review about your stay at Edensor Hills Hotel & Resort. We are delighted to hear that you enjoyed the atmosphere and facilities of our hotel. Although this hotel has been open for some time, we remain committed to maintaining comfort and quality of service to ensure every guest has the best possible experience. We are also pleased to hear that you enjoyed our food, especially your favorite omelet. We will pass on this compliment to our kitchen team to show our gratitude for their hard work. Thank you for your visit. We hope to welcome you back to Edensor Hills Hotel & Resort for an even more memorable stay in the future. Sincerely, The Management, Edensor Hills Hotel & Resort
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d***s
icon-Leisure
Leisure
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9.7
/10
Reviewed 23 week(s) ago
Everything is okay, there is only a small minus in the room, there is a leak when it rains heavily outside.
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4 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to write a review and share your experience at Edensor Hills Hotel & Resort. We are delighted to hear that overall you enjoyed your stay and were satisfied with the facilities and services we provided. However, we apologize for the inconvenience you experienced regarding the leak in your room during heavy rain. Your feedback is very important to us, and we have forwarded it to our engineering team for immediate investigation and repair to prevent such incidents from happening again in the future. Thank you for your understanding and appreciation. We hope to welcome you back to Edensor Hills Hotel & Resort again and provide you with an even more comfortable and memorable stay. Sincerely, The Management, Edensor Hills Hotel & Resort
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Fadhli
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Overall it's good, the place is also aesthetic and there are many photo spots. My only complaint is from the Bunga Low Standard room type. 1. The soundproofing is a bit lacking, maybe because right above the room is the restaurant and cafe, so every time there is a shift of a table or chair it is very loud from below. 2. The slope of the bathroom floor is quite lacking, because the drainer is next to the toilet, so the water from the bath up or shower (out/splashing) is not absorbed perfectly aka pooling. 3. The TV has been buggy or corrupted more than once.
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1 people find it helpful
Accommodation's Reply
16 Jun 2026
Thank you for taking the time to provide such a detailed review and feedback regarding your stay at Edensor Hills Hotel & Resort. We are delighted to hear that you enjoyed the hotel's beautiful surroundings and the various photography opportunities we offer. We are committed to providing all our guests with a comfortable and memorable stay. Furthermore, we apologize for any inconvenience you experienced during your stay in the Bunga Low Standard room. Your feedback regarding the soundproofing level, the sloping bathroom floor causing water pooling, and the television issue has been recorded and forwarded to the relevant team for immediate assessment and follow-up. We greatly appreciate such constructive feedback, as it helps us improve the quality of our facilities and services for all our guests. Thank you again for your visit and trust in Edensor Hills Hotel & Resort. We look forward to welcoming you back in the future for an even more comfortable and enjoyable stay. Sincerely, The Management Team, Edensor Hills Hotel & Resort
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Rizky D.
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Leisure
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8.5
/10
Reviewed 24 week(s) ago
Comfortable but the interior is not to my taste, so it's a bit dark and damp
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1 people find it helpful
Accommodation's Reply
26 May 2026
Thank you for your review and feedback. We are glad you enjoyed your stay with us. We appreciate your comments regarding the room interior and we will take this feedback into consideration to improve the comfort and atmosphere of the hotel in the future. We hope to welcome you back again for an even better experience. Thank you, The Management, Edenser Hills.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Stayed on a weekday. The room was okay, I especially liked the bathtub because of the beautiful view. It was just really noisy above the room, directly next to the cafe. You could hear the busy breakfast and lunch crowds during the day. It was a bit uncomfortable.
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2 people find it helpful
Accommodation's Reply
26 May 2026
Thank you for taking the time to review your stay at Edensor Hills. We are delighted to hear that you enjoyed your room and the bathtub with the beautiful view. We apologize for any inconvenience caused by the noise from the cafe area above your room. This feedback is very important to us and we will take it into consideration to improve guest comfort in the future. We hope to welcome you back again for another comfortable and enjoyable stay. Thank you, The Management, Edensor Hills
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tarip
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
The children were very happy playing there, there was a swimming pool and playground.
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4 people find it helpful
M***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Happy tummy, happy family 😝 Overall, the service and location are great, especially for a staycation. The paid meals are quite complete but tend to be pricey (for guests with picky families). The downside is that upon check-in, there were still used towels left behind and they needed to be cleaned, and the bathroom blinds need more frequent checks because they're damp and difficult to close. The TV STB has a fairly complete channel list, but it doesn't yet have Netflix.
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4 people find it helpful
Eni R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 36 week(s) ago
The room is spacious, clean, unique, nice view, children's pool available, adult pool is 170 cm deep / quite deep, there are still small leaves & floating insects, it should be cleaned, room no.11 the bathroom window cover is broken, it can't be closed please fix it immediately so that guests are more comfortable when bathing, to the point that I covered it with a hijab so it couldn't be seen from outside (in the photo). Next time I come here, I want to try the breakfast, the resort's position is next to the cafe & resort highlander & close to Upper Clift too
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2 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Valued Guest, Thank you for your review and feedback regarding your stay at Edensor Hills. We are delighted to hear that you enjoyed your room, the view, and the amenities. We apologize for the inconvenience regarding the cleanliness of the swimming pool and the broken bathroom curtain in room number 11. We have followed up on your feedback and are working to rectify and improve these issues immediately for the comfort of all our guests. Thank you for your concern and understanding. We hope to welcome you back again for an even better stay and to invite you to try our breakfast next time. Sincerely, The Management Team, Edensor Hills
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Number of reviews per page
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